header-logo
Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.
Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.
Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.
Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.
Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.
Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.
Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.
Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.
Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.
placeholder-preview-image
Wix LearnImprove your skills with our courses and tutorials.
Wix BlogGet tips for web design, marketing and more.
SEO Learning HubLearn to increase organic site traffic from search engines.
Website developmentBuild a custom site using our full-stack platform.
Hire a ProfessionalGet matched with a specialist to help you reach your goals.
placeholder-preview-image
In this article
  • Checking the status of a transfer
  • Resending a site transfer
  • Canceling a site transfer
  • Troubleshooting site transfer issues
  1. Home
  2. Creating a website
  3. Managing your site
  4. Managing your site
  5. Managing Your Site Transfers

Managing Your Site Transfers

In this article
  • Checking the status of a transfer
  • Resending a site transfer
  • Canceling a site transfer
  • Troubleshooting site transfer issues
After you transfer a site to another Wix account, you can check the status of the transfer, or resend the invite under Roles & Permissions on your site's dashboard.

Checking the status of a transfer

Site recipients have 3 days to accept the transfer invitation. You can check the status of the transfer to see if it's been accepted yet.

To check the status of a transfer:

  1. Go to Roles & Permissions in your site's dashboard.
  2. Search for the recipient and check the status next to their name.
A screenshot of the Roles and Permissions page, highlighting a user with a Pending Ownership label next to their name.

Resending a site transfer

If the recipient did not accept the transfer in time, you can to resend the invitation via email through Wix or to retrieve a link to the invitation and send it directly to the recipient.

To resend a site transfer:

  1. Go to Roles & Permissions in your site's dashboard.
  2. Hover over the new site owner, and click the More Actions icon .
  3. Choose how you want to resend the invitation:
    • Send it through Wix: Click Resend Transfer Ownership. Wix will resend the invitation to the email address that you entered.
      Tip: Ask the recipient to check their spam folder if they don't see it.
    • Send it myself: Click Get Transfer Link. The link is automatically copied to your clipboard. Paste it in an email or chat message to your collaborator.
A screenshot of Wix Roles and Permissions page. More Actions is open, and the Resend and Get Link options are highlighted.

Canceling a site transfer

A site transfer displays a 'PENDING OWNERSHIP' label until the new owner accepts the transfer. You can cancel a site transfer invite at any time until it is accepted by the new owner.

To cancel a site transfer:

  1. Go to Roles & Permissions in your site's dashboard.
  2. Hover over the new site owner, and click the More Actions icon .
  3. Click Cancel transfer. 
A screenshot of Wix Roles and Permissions page. More Actions is open, and Cancel Transfer is highlighted.

Troubleshooting site transfer issues

If you're having trouble transferring a site to another Wix account, check the possible issues and solutions below:

Did this help?

|
Hire a ProfessionalGet matched with a Wix Partner who can help you reach your site goals.
Start Now

Helpmate

Hello

Need a bit more guidance?
Unlock personalized helpLog in to get the most out of Helpmate.