Managing Your Site Transfers | Help Center

Managing Your Site Transfers

3 min read

In this article

Checking the status of a transfer
Resending a site transfer
Canceling a site transfer
Troubleshooting site transfer issues

After you transfer a site to another Wix account, you can check the status of the transfer, or resend the invite under Roles & Permissions on your site's dashboard.

Checking the status of a transfer

Site recipients have 3 days to accept the transfer invitation. You can check the status of the transfer to see if it's been accepted yet.

To check the status of a transfer:

Go to Roles & Permissions in your site's dashboard.
Search for the recipient and check the status next to their name.

A screenshot of the Roles and Permissions page, highlighting a user with a Pending Ownership label next to their name.

Resending a site transfer

If the recipient did not accept the transfer in time, you can to resend the invitation via email through Wix or to retrieve a link to the invitation and send it directly to the recipient.

To resend a site transfer:

Go to Roles & Permissions in your site's dashboard.
Hover over the new site owner, and click the More Actions icon .
Choose how you want to resend the invitation:
- Send it through Wix: Click Resend Transfer Ownership. Wix will resend the invitation to the email address that you entered.
  Tip: Ask the recipient to check their spam folder if they don't see it.
- Send it myself: Click Get Transfer Link. The link is automatically copied to your clipboard. Paste it in an email or chat message to your collaborator.

A screenshot of Wix Roles and Permissions page. More Actions is open, and the Resend and Get Link options are highlighted.

Canceling a site transfer

A site transfer displays a 'PENDING OWNERSHIP' label until the new owner accepts the transfer. You can cancel a site transfer invite at any time until it is accepted by the new owner.