Wix Chat Troubleshooting
2 min read
When your Wix Chat status is set to online, your chatbox appears on both your live and mobile sites.
If you're having trouble seeing your chatbox while you're online, here are some common questions about chatbox visibility:
Why isn't my chatbox visible on my desktop site?
on the left side of the Editor.
.Why isn't my chatbox visible on my mobile site?
Still need help?
If the problem persists, contact us and we will be happy to help.
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