Wix Bookings: Rescheduling a Session
6 min read
Plans change sometimes, but with Wix Bookings, you're covered. Reschedule client sessions directly from your Booking calendar. If a service cannot take place at the scheduled date or time, reschedule it from your Booking calendar. You can also update any other session details as needed and choose whether to send an email to participants about the change.
Being able to reschedule sessions is a great way to accommodate unexpected changes and stay flexible for you and your client. For example, if a client needs to move their appointment due to a last-minute conflict, you can quickly adjust the session time, keeping your schedule organized.
In this article, learn more about:
Rescheduling an appointment
Reschedule appointments directly from your Booking calendar. Change the date, time, and location to keep your schedule organized. You can also edit additional appointment details and notify clients about the changes.
Dashboard
Wix app
Wix Studio app
- Go to Booking Calendar in your site's dashboard.
- Click the appointment you want to reschedule.
- Click the Edit icon
at the top of the session. - Edit the appointment date and/or time and location.
- (Optional) Click the Edit iconnext to the appointment name to edit additional session details. Then click Update.
- (Optional) Select the Notify client via email checkbox and add a message to update your customer.
- Click Save & Collect Payment or Save.
Rescheduling class or course sessions
Reschedule a class or course session directly from your Booking calendar. Adjust the timing or details of any upcoming sessions.
If you offer a class or course at different times, you can reschedule all of these times. For example, if you have a cooking class that meets every Monday and Wednesday at 7:00, you can change the Monday class so that it starts every week at 7:30.
Dashboard
Wix app
Wix Studio app
- Go to Booking Calendar in your site's dashboard.
- Click the relevant session to reschedule.
- Click Edit.
- (If necessary) Choose which sessions you want to edit: This session, All future sessions, or Full schedule.
Note: For All future sessions, sessions that take place on other days and times have to be edited separately.
- Choose what you want to do:
- Edit start date and/or time of the session.
- (Optional) Edit any additional details of the session.
- Optional) Click + Add a note to yourself to add a personal note about the session.
- (Optional) Click the Update participants about changes with an email checkbox and add a message to update your clients.
- Click Save.
Tip:
You can completely reschedule the times, dates, locations and staff members for a class by clicking Edit and then clicking Full schedule.
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