Google Workspace: FAQs

Yes, you can transfer a Google Workspace business email from Wix to Google. This action disconnects the Workspace business email from your Wix account. To do so, contact Wix Customer Care for assistance. This is an irreversible action. Once transferred to Google, you cannot repurchase the business email through Wix.

If you cancel your Wix subscription, your Google Workspace account remains active. You will need to manage your billing and services directly through Google.

Your Google Workspace subscription renews automatically. Ensure your payment information is up-to-date in your Wix account to avoid any interruptions.

For issues related to billing or account management through Wix, contact Wix Customer Care. For technical issues related to Google Workspace services, contact Google Workspace support directly.

Yes. Google recently added its best AI features to their Google Workspace plans. This means that you’ll now have access to the Google Gemini AI assistant. Gemini can help you draft emails, summarize documents, organize projects, and much more.

If you're having difficulty logging in, it could be due to incorrect credentials or other issues with your account. 

If you've forgotten your admin password, you can reset it by following these instructions.

Changing a business email username is straightforward, but must be done through the Google Admin Console. Follow the instructions on changing a business email username.

Google Workspace imposes limits on the number of emails you can send daily to prevent spam and ensure account security. Learn more about email sending limits.

You can integrate Google Workspace with Outlook to manage your emails, calendar, and contacts in one place. Follow the steps to connect Google Workspace with Outlook.

Alias addresses allow you to receive emails at different addresses without creating multiple accounts. Find more information on setting up alias addresses.

Domain aliases let you add additional domains to your account, allowing users to receive emails at different domain addresses. Get details on setting up domain alias addresses.

Missing emails can result from various issues, including filters, forwarding settings, or accidental deletion. Check the Google Workspace Help Center for troubleshooting missing emails.

Connecting Google Workspace to a mail client using IMAP allows you to access your emails from various devices and applications. Follow the instructions on connecting to a mail client using IMAP.

Note: You are required to sign in using a more secure access method called OAuth. This method allows apps to securely access your account using a digital key, instead of requiring your username and password. A common example is Sign in with Google.

Yes. If desired, you can disable auto-renewal at any time. Additionally, if you need to view details of your previous payments, you can find your invoices in your Billing History.