Wix Stores: Setting Up Local Delivery
8 min read
Important:
We're in the process of rolling out new shipping settings. If you have a Create Region button instead of Add Region, then you have the new version.
Cater to your local customers by setting up a hand-delivery option. You can set up delivery within a specific time frame (e.g. 1-2 business days).
Alternatively, you can let customers select the day and time they prefer to receive the order.
Before you begin:
If you haven't done so already, create the relevant shipping region. For example, to set up local delivery in New York city, first create a shipping region for the US. Learn how to create a shipping region.
Step 1 | Name the delivery area & set a rate
To get started, give your delivery area a name and decide on a price. The name and price appear in the Cart (if the display of delivery rates is enabled) and on the Checkout Page.
To set a delivery area name and price:
- Go to Shipping & fulfillment in your site's dashboard.
- Select the relevant region (e.g. United States).
- Click +Add Local Delivery.
- Enter an area name (e.g. Delivery to Lower East Side).
- Enter your delivery rate (e.g. $5).
- (Optional) Offer free delivery to customers who make purchases over a set amount:
- Select the Offer free delivery when a customer buys over a certain amount checkbox.
- Enter the amount.
Note:
You can add up to 50 local delivery areas per region. For example, if you set up the US as a shipping region, you can add up to 50 local delivery areas in the US.
Step 2 | Define your delivery area
There are 3 methods you can use to define your delivery area. You can set a radius around an address, draw a map, or select postal codes (zip codes) to mark the area.
Define an area by radius
Define an area by postal code
Draw a map to define an area
Step 3 | Define delivery days & time frames
Now that you have set up where you deliver to and how much you charge, you can decide on the timing.
There are 2 ways to set up delivery days and time frames. The first option is to let your customer select the delivery time slot they prefer from a calendar.
Alternatively, you can set one delivery option and add a short message (e.g. Same Day) so users know when to expect their order.
Set up a single delivery option
Set up scheduled delivery (Customer chooses the delivery date)
next to any time slot to add an additional slot to the same day (up to 8 time slots per day).
Tip:
When you create a shipping region, a default Free Shipping rule is created. You can edit this rule, replace it with another shipping rule, or remove the shipping rule completely.
Step 4 | Setting up your Order tab
To get a clear picture of which orders you need to fulfill on specific days and at specific times, add the "Delivery Method" and "Delivery Time" columns to the Orders tab.
FAQs
Click a question below to learn more about local delivery.
Can I create a store pickup option in addition to local delivery?
Is it possible to specify a cut-off time before which a customer needs to place their order for a single delivery option?
Is it possible to specify a cut-off time before which a customer needs to place their order with scheduled delivery?
Want to learn more?
- Learn how to fulfill scheduled orders.
- Check out the full Wix Learn course on getting started with Wix eCommerce. Skip to the fourth video to learn more about setting up shipping.
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