Live Site Error: Error 500 (Internal Server Error) | Help Center

Learn how to use Wix to build your site and business.

Design and manage your site using intuitive Wix features.

Manage subscriptions, plans and invoices.

Run your business and connect with members.

Learn to purchase, connect or transfer a domain to your site.

Get tools to grow your business and web presence.

Boost your visibility with SEO and marketing tools.

Get advanced features to help you work more efficiently.

Find solutions, learn about known issues or contact us.

Improve your skills with our courses and tutorials.

Get tips for web design, marketing and more.

Learn to increase organic site traffic from search engines.

Build a custom site using our full-stack platform.

Get matched with a specialist to help you reach your goals.

Home

Need more help?

Solving performance and technical issues

Live site issues

Live Site Error: Error 500 (Internal Server Error)

1 min

A 500 Internal Server Error is a general HTTP status code that means something has gone wrong with the server, but the server could not be more specific as to what's wrong.

If you get a 500 Internal Server Error when trying to view your live site:

Reload the page using one of the following methods:

Press F5 on your keyboard (Cmd + R on a Mac).
Click the Reload icon at the top of your browser.
Re-enter the URL into your address bar and press Enter.

Still receiving the error after refreshing?

Wait a few minutes and try again. This issue is usually temporary and solved in a matter of minutes.

Did this help?

Didn’t find what you’re looking for? Try one of these articles.

Wix Technical Assistant

Unable to View Your Live Site

Clearing Your Browser's Cache

Didn’t find what you’re looking for? Try one of these articles.

Wix Technical Assistant

Unable to View Your Live Site

Clearing Your Browser's Cache

Hire a ProfessionalGet matched with a Wix Partner who can help you reach your site goals.

Start Now