Help Center
    Home
    Search results

111 Results for “screenshot”

Need more help?
Article

Taking a Screenshot Using Windows

Communicate what you see on your screen better by taking a screenshot using the Snipping Tool on your PC.To take a screenshot using the Snipping Tool:Click the Windows Start button (the Windows logo)....
1 min read
Need more help?
Article

Sending a Screenshot to Wix Customer Care

Get solutions faster by sending us a screenshot of the problem you're experiencing. Make sure to take a screenshot of your entire browser window so we can understand and solve the issue as soon as pos...
2 min read
Need more help?
Article

Taking a Screenshot Using a Mac

Communicate what you're seeing on your screen better by taking a screenshot.To take a screenshot using a Mac:Press Shift + Command + 4 on your keyboard. Click and drag your cursor to select the area o...
1 min read
Need more help?
Article

Taking a Screenshot Using a Mobile Device

Communicate what you're seeing on your mobile device better by taking a screenshot.To take a screenshot using a mobile device:Android: Click here for instructions.iPhone and iPad: Click here for instr...
1 min read
Managing your business
Article

Wix Video: Troubleshooting Issues when Uploading Videos

Videos can fail to upload for different reasons, including incompatible file type or encoding issues. Important:Currently, we only support bulk uploads of up to 3 videos at a time.Common issues when u...
2 min read
Creating your site
Article

Wix Video: Troubleshooting Video Playback Issues

If you are experiencing issues with Wix Video, see our solutions below. Important: When visitors play a video on your site, the quality may be lower for the first 5-10 seconds, in order to determine w...
1 min read
Creating your site
Article

Accessibility: Preparing Your Website for Screen Readers

Some of your site visitors may use assistive technologies such as screen readers to navigate your site. Screen readers are applications that are used by those who have visual impairments. They scan yo...
3 min read
Managing your business
Article

Wix Video: Troubleshooting Live Streaming Issues

If you are experiencing issues with your live stream, check out this troubleshooting checklist to help resolve the issue.Troubleshooting Live Streaming IssuesWe recommend that you try the following so...
4 min read
Creating your site
Article

Wix Editor: Troubleshooting Animations on Your Live Site

Animation is a great way to catch your visitors' eyes, and direct them to relevant and interesting content. However, you may notice that they're not functioning as expected on your live site.If you're...
4 min read
Managing your business
Collecting votes

Wix Video Request: Desktop Livestreaming without an Encoder

Currently, it's only possible to stream live videos from you desktop with a third-party encoder.We're always working to improve our products and really appreciate your feedback!If you would like to se...
1 min read
Managing your business
Article

Wix Video: Live Stream Settings, Resolution, Bitrates and Codecs

To get the best streaming results, make sure you don't exceed the following settings on your encoder: Video Resolution: 720p (1280x720) Codec: x264 Video bitrate: ~2500 kb\s Audio bitrate: AAC 44...
1 min read
Need more help?
Article

Taking a Screencast on a Mobile Device

Record a screencast video on your mobile phone to illustrate an issue that's happening on your mobile device. Then add your screencast when you contact us to help Wix's Customer Care team see the issu...
1 min read