Wix Video: Troubleshooting Video Playback Issues
1 min
If you are experiencing issues with Wix Video, see our solutions below.
Important:
When visitors play a video on your site, the quality may be lower for the first 5-10 seconds, in order to determine whether their internet connection is fast enough to display higher quality videos.
Click an issue below to find out how to resolve it:
Video pausing / skipping during playback (site visitors only)
Video pausing / skipping during playback (both you and your visitors)
Issues still persist after following all the troubleshooting steps
