Wix Video: Troubleshooting Issues with External Videos | Help Center

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Wix Video: Troubleshooting Issues with External Videos

3 min

Videos can fail to upload or embed for several different reasons, including incompatible file type, privacy settings or encoding issues.

Check your video's privacy settings

Check your video's Vimeo privacy settings

Check the playlist URL

Check the Facebook URL

Check your Vimeo On Demand URL

If the problem persists, contact us and provide us with the information below.

Information to add to your support ticket

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