Wix Video: Troubleshooting Issues with External Videos
3 min read
Videos can fail to upload or embed for several different reasons, including incompatible file type, privacy settings or encoding issues.
If you're having trouble with external videos, try these troubleshooting steps:
Check your video's privacy settings
Check your video's Vimeo privacy settings
Check the playlist URL
Check the Facebook URL
Check your Vimeo On Demand URL
Still not working?
If the problem persists, contact us and provide us with the information below.
Information to add to your support ticket
