Wix Stores: Sending Automated Emails to Customers

Manage your business more efficiently with Wix Automation. Choose from a variety of automated emails to suit your needs - some of them designed especially to work with Wix Stores.  
These automations are already set to go. Just select the one you want to use and click Activate, or customize the timing, images, text, and more to make it your own. Learn How 

Learn more about automations that work with Wix Stores

Send an email every time a customer abandons a cart

A great way to boost sales among customers who are undecided is to send them an email after they leave your store with items in their carts. The email automatically displays one of the items they abandoned.  Learn More
To get started, click Email visitors to recover abandoned carts.

Thank customers after a purchase

Create a connection by sending your customers an automated thank you message completing a purchase. This is a great opportunity to tell them more about your products or deals. Note that the thank you email is different than the confirmation email sent when an order is received.  
To get started, click +New Automation, select Stores, and then select Customer makes a purchase as your trigger.

Invite customers back to your store

Reconnect with customer who haven't visited your store for a while by inviting them back. You can add an image of a great new product, tell them what's new in your store, or inform them about your next sale.
To get started, click Invite paying customers back to your store with an email.

Ask customers for their feedback

Want to know what's working in your store and what isn't? Ask your shoppers.
To get started, click Ask customers for feedback via email.

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