Wix Retail POS: Connecting a Network Card Reader
6 min read
Before you can collect payment from customers by credit card, debit card, or phone app, you need to connect a card reader to your POS tablet. This article will walk you through how to connect a network card reader, which is a reader that connects to your POS tablet via a WiFi connection.
Tips:
- Currently, the only available network reader is the BBPOS WisePOS E card reader.
- Alternatively, you can connect a Bluetooth card reader, such as the Stripe M2 card reader (US) or the WisePad 3 Card Reader (Canada).
The WisePOS E card reader supports all magstripe and EMV payment functions and you can use it to accept new forms of payment, such as Apple Pay, Android Pay, Samsung Pay, VISA Paywave, MasterCard PayPass, AMEX ExpressPay and Discover D-PAS.
Step 1 | Get the card reader
You can purchase the BBPOS WisePOS E card reader anywhere they are sold or from the Wix POS shop.
Step 2 | Unbox and charge your card reader
Once you have the card reader, unbox it and charge it so it'll be ready to set up.
To prepare your reader:
- Unbox your card reader.
- Insert the battery.
- Press the power button to turn the reader on.
- If required, charge your reader.
Tip: Plug the reader into a wall outlet, not directly into the tablet.
Step 3 | Connect the reader to WiFi
Now you can connect your card reader to the same WiFi network you're using for your POS tablet.
To check which network your tablet is connected to, click the Menu icon 
on the tablet, select App & Tablet and click Wi-Fi & Network.
on the tablet, select App & Tablet and click Wi-Fi & Network.Important:
If the reader and tablet are connect to different WiFi networks, you won't be able to use the reader.
I see WiFi networks displayed on the reader's screen
I don't see WiFi networks displayed on the reader's screen
Step 4 | Pair the card reader to your POS tablet
After connecting to WiFi, a three-word code should automatically appear on the card reader screen. If not, you can generate the code. Once you have it, you'll enter it in your POS tablet.
I see a code displayed on the reader's screen
I don't see a code displayed on the reader's screen
Tip:
After your reader is paired, you'll see it in your list of available card readers in the Manage Hardware tab in the tablet.
Troubleshooting network printer connections
If you are experiencing any issues setting up card reader, click a question below.
Why can't I pair the card reader to my tablet?
My reader is paired, but not connected. Why?
What happens to my reader when the charge is low?
What can I do if the card reader is frozen?
I have paired more than one reader. How can I switch between them?
How can I remove a reader from my list of readers?
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