Wix Restaurants: Collecting Prepayment for Table Reservations
4 min
In this article
- Collecting prepayment for reservations
- FAQs
Securely collect guests’ payment details during the reservation process. Depending on your approval settings, you can either charge guests immediately or after reviewing their request:
- Automatic approval: Guests pay the prepayment amount during checkout to confirm the reservation.
- Manual approval: Guests enter their payment details at checkout, but you choose when and how to charge them—after you approve the request. You can collect the prepayment by charging the provided credit card, sending a payment link, issuing an invoice, or charging in person.
Before you begin:
Make sure you choose automatic or manual approval for online reservations.
Collecting prepayment for reservations
When you choose to approve your reservations manually, you review the request first and only then charge the guest. This approach also lets you customize your messaging about payment timing, guest requirements, and refund policies.
Note:
Make sure to update your Policy settings on the table reservations form (e.g. Guest requirements, prepayment conditions, your refund policies).
To collect payment for reservations:
- Go to Table Reservations in your site's dashboard.
- Click the Requests tab.
- Hover over the relevant reservation.
- Click the Collect Payment drop-down and select the relevant option:
Charge with pay link
Charge card manually
Charge with invoice
Authorize a payment
FAQs
Click a question below to learn more about collecting payments for table reservations.
When do I collect a customer's credit card details?
When is a guest charged for their reservation request?
How do I refund my customers?
