Wix Events: Editing Default Emails

When guests RSVP for your event or buy event tickets, a confirmation email is automatically sent. You can edit the text and settings of this email and other Wix Events emails. Additionally, you can disable many of these emails if you prefer not to send them

To edit default emails:

  1. Go to the Events tab in your site's dashboard.
  2. Click Edit on the relevant event.
  3. Click the Emails tab.

  4. Click the toggles next to each email type to enable or disable it.
    Note: Tickets for ticketed events are sent in the confirmation email and cannot be disabled. The toggle appears inactive  but emails are sent.
  5. Customize an email:
    1. Click Edit next to a default email to edit the text and settings.
      • Confirmation email: Sent when a guest RSVPs or buys a ticket. The default text is different for ticketed and non-ticketed events.
      • Reminder email: Send to remind guests about an upcoming event. Set how long before the event you want this email sent, (1 week, 3 days, 1 day, 1 hour, or 30 minutes).
      • Waitlist: Sent to let guests know when a space has opened up in a fully booked event. Note: This email appears only if your event has a waitlist. Learn how
      • Cancelation email: Sent if you cancel an event.
    2. Click Save.
Tips:
  • For online ticketed events, you can deselect the Include PDF ticket in the email toggle in confirmation email.
  • If you wish to create and customize your own automation, we advise disabling these default emails to prevent your guests from receiving duplicate emails. You can create your own automatic email via the automations dashboard. Learn how

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