Discover helpful data in Wix Bookings Analytics Reports, such as how your bookings have increased over time, your most popular services, and who your top clients are.
Learn more about your Bookings Reports:
Show me how to access my Bookings reports
- Go to Reports in your site's dashboard.
3. Scroll to the Bookings section.
Show me how to switch views within a report
Click a display option beneath the report title to switch view.
Bookings over Time report
Your Bookings over Time report explores your bookings performance and trends. You can discover how the number of bookings have changed during specific time periods, and compare your data against previous months.
Use your Bookings over Time report to:
- See if adding new services or creating new marketing campaigns increases bookings.
- Learn if your clients prefer to book your services via app or web.
- Find out if clients book your services on specific dates, or day of the week. For example, you can find out if your clients prefer to book your services at the beginning of each week.
Measures available in your Bookings over Time report
In Line Chart View, click Select a Measure to choose another available metric. Measures for this report include:
- Confirmed Bookings
- Cancelled Bookings
- Total Participants
- Total Bookings
- Amount Paid
- Amount Pending
- Bookings Revenue
Parameters you can use to split your data in Bookings over Time report
In Bar Chart Split view, click Split by to choose another metric. Available metrics to split your report include:
- Service Name
- Booking Method
- Booking Status
- Staff Name
- Payment Method
- Plan Name
- Payment Status
- Booked By
- New or Returning Client
- Service Type
Columns you can add to Bookings over Time table report
In Table view, click Select Columns. Data you can add as columns include:
- Day of Booking
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Payment Method
- Plan name
- Payment Status
- Booking Method
- Booked By
- Service Type
- Service Category
- Was Service Deleted
- Was Session Cancelled
- Confirmed Bookings
- Total Participants
- Cancelled Bookings
- Amount Paid
- Amount Pending
- Bookings Revenue
- Total Bookings
- Sessions
- Length
- Capacity
- Occupancy Rate
- Check Ins
- No Shows
- Checked In Rate
- Average Participants In Class
- Unique Clients
- Clients Who Cancelled
- Sessions You Cancelled
Click More to choose from the following filters:
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Payment Method
- Plan name
- Payment Status
- Booking Method
- Booked By
- Service Type
- Service Category
- Deleted Service
- Cancelled Session
Top Clients by Bookings Made report
With the Top Clients by Bookings Made report you can learn about your top clients. The data in this report is based on the date your clients book your services, not the day of the scheduled service they have booked.
Use your Top Clients by Bookings Made report to:
- See the amount of bookings clients have made, and compare the data to previous time periods.
- Find out which clients owe you money.
- Understand which services your clients are booking, and which staff members they prefer.
Measures available in your Top Clients by Bookings Made report
In Bar Chart and Bar Chart Split View, click Select a Measure to choose another available metric. Measures for this report include:
- Confirmed Bookings
- Cancelled Bookings
- Amount Paid
- Amount Due
Parameters you can use to split your data in Top Clients by Bookings Made report
In Bar Chart Split view, click Split by to choose another metric. Available metrics to split your report include:
- Service Name
- Booking Method
- Booking Status
- Staff Name
- Service Details
- Payment Method
- Plan Name
- Payment Status
- Booked By
Columns you can add to Top Clients by Bookings Made table report
In Table view, click Select Columns. Data you can add as columns include:
- Day of Booking
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Payment Method
- Plan name
- Payment Status
- Booking Method
- Booked By
- Service Type
- Service Category
- Deleted Service
- Service Image
- Was Session Deleted
- Was Session Cancelled
- Confirmed Bookings
- Total Participants
- Cancelled Bookings
- Amount Paid
- Amount Pending
- Bookings Revenue
- Total Bookings
- Sessions
- Length
- Capacity
- Occupancy Rate
- Check Ins
- No Shows
- Checked In Rate
- Average Participants In Class
- Unique Clients
- Clients Who Cancelled
- Sessions You Cancelled
Click More to choose from the following filters:
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Payment Method
- Payment Status
- Booking Method
- Booked By
- Service Type
- Service Category
- Deleted Service
- Cancelled Session
Popular Class Times report
With the Popular Class Times report you can discover which of your scheduled classes are the most popular, compared to the same classes scheduled on different days.
You can also use your Popular Class Times report to:
- Learn about the occupancy rate, attendance rate and average number of participants in each class.
- Filter classes by different dimensions, such as new vs returning clients, payment methods, booking methods, and more.
Measures available in your Popular Classes report
In Bar Chart and Bar Chart Split View, click Select a Measure to choose another available metric. Measures for this report include:
- Total Participants
- Occupancy Rate (%)
- Average Participants In Class
- Checked Ins
- Check In Rate
Parameters you can use to split your data in Popular Classes report
In Bar Chart Split view, click Split by to choose another metric. Available metrics to split your report include:
- New or Returning Client
- Booking Method
- Booking Status
- Payment Method
- Plan Name
- Payment Status
- Booked By
Columns you can add to Popular Classes table report
In Table view, click Select Columns. Data you can add as columns include:
- Day of Session
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Time
- Day of Week
- Payment Method
- Payment Status
- Plan name
- Booking Method
- Booked By
- Service Type
- Service Category
- Was Service Deleted
- Was Session Cancelled
- Confirmed Bookings
- Total Participants
- Cancelled Bookings
- Amount Paid
- Amount Pending
- Bookings Revenue
- Total Bookings
- Sessions
- Length
- Capacity
- Occupancy Rate
- Check Ins
- No Shows
- Checked In Rate
- Average Participants In Class
- Unique Clients
- Clients Who Cancelled
- Sessions You Cancelled
Click More at the top of the report to access the following filters:
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Payment Method
- Payment Status
- Booking Method
- Booked By
- Service Type
- Service Category
- Deleted Service
- Cancelled Session
Popular Services report
Your Popular Services report shows which services are most popular with your clients. The data in this report is based on the dates services are scheduled for, not the date bookings were made.
Use your Popular Services report to:
- Find out if any of your services are overbooked, and if you should consider adding more schedules of the same service.
- Discover if your services are being booked by mostly new or returning clients.
- See which payment platform your clients prefer to use to pay for each of your services.
Measures available in your Popular Services report
In Bar Chart and Bar Chart Split View, click Select a Measure to choose another available metric. Measures for this report include:
- Total Participants
- Checked Ins
- Amount Paid
- Bookings Revenue
- Unique Clients
Parameters you can use to split your data in Popular Services report
In Bar Chart Split view, click Split by to choose another metric. Available metrics to split your report include:
- New or Returning Client
- Booking Method
- Booking Status
- Payment Method
- Plan Name
- Payment Status
- Booked By
- Was Service Deleted
Columns you can add to Popular Services table report
In Table view, click Select Columns. Data you can add as columns include:
- Day of Session
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Time
- Day of Week
- Payment Method
- Payment Status
- Plan name
- Booking Method
- Booked By
- Service Type
- Service Category
- Was Service Deleted
- Was Session Cancelled
- Confirmed Bookings
- Total Participants
- Cancelled Bookings
- Amount Paid
- Amount Pending
- Bookings Revenue
- Total Bookings
- Sessions
- Length
- Capacity
- Occupancy Rate
- Check Ins
- No Shows
- Checked In Rate
- Average Participants In Class
- Unique Clients
- Clients Who Cancelled
- Sessions You Cancelled
Click More at the top of the report to access the following filters:
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Payment Method
- Payment Status
- Booking Method
- Booked By
- Service Type
- Service Category
- Deleted Service
- Cancelled Session
Top Clients by Sessions Joined report
Your Top Clients by Sessions Joined report shows you which of your clients attend the most sessions.
Use your report to:
- Learn about engagement by comparing bookings and check in rate to the previous time period.
- Segment your top clients by different metrics, such as new vs returning clients, payment method, and booking method.
Measures available in your Top Clients by Sessions Joined report
In Bar Chart and Bar Chart Split View, click Select a Measure to choose another available metric. Measures for this report include:
- Check Ins
- Checked In Rate (%)
- Sessions
- No Shows
Parameters you can use to split your data in Top Clients by Sessions Joined report
In Bar Chart Split view, click Split by to choose another metric. Available metrics to split your report include:
- Service Name
- Staff Name
- Service Details
- Booking Status
- Payment Method
- Plan Name
- Payment Status
- Booking Method
- Booked By
Columns you can add to Top Clients by Sessions Joined table report
In Table view, click Select Columns. Data you can add as columns include:
- Day of Session
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Time
- Day of Week
- Payment Method
- Payment Status
- Plan name
- Booking Method
- Booked By
- Service Type
- Service Category
- Was Service Deleted
- Was Session Cancelled
- Confirmed Bookings
- Total Participants
- Cancelled Bookings
- Amount Paid
- Amount Pending
- Bookings Revenue
- Total Bookings
- Sessions
- Length
- Capacity
- Occupancy Rate
- Check Ins
- No Shows
- Checked In Rate
- Average Participants In Class
- Unique Clients
- Clients Who Cancelled
- Sessions You Cancelled
Click More to choose from the following filters:
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Payment Method
- Payment Status
- Booking Method
- Booked By
- Service Type
- Service Category
- Deleted Service
- Cancelled Session
Staff Activity report
Use the Staff Activity Report to assess staff performance, with a collection of metrics including participation in sessions, unique clients, total session duration and more. The data in this report is based on the dates services are scheduled for, not the date bookings were made.
Measures available in your Staff Activity report
In Bar Chart and Bar Chart Split View, click Select a Measure to choose another available metric. Measures for this report include:
- Total Participants
- Check Ins
- Amount Paid
- Bookings Revenue
- Sessions
Parameters you can use to split your data in Staff Activity report
In Bar Chart Split view, click Split by to choose another metric. Available metrics to split your report include:
- New or Returning Client
- Service Name
- Booking Status
- Payment Method
- Plan Name
- Payment Status
- Booking Method
- Booked By
- Was Session Cancelled
Columns you can add to Staff Activity table report
In Table view, click Select Columns. Data you can add as columns include:
- Day of Session
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Time
- Day of Week
- Payment Method
- Payment Status
- Plan name
- Booking Method
- Booked By
- Service Type
- Service Category
- Was Service Deleted
- Was Session Cancelled
- Confirmed Bookings
- Total Participants
- Cancelled Bookings
- Amount Paid
- Amount Pending
- Bookings Revenue
- Total Bookings
- Sessions
- Length
- Capacity
- Occupancy Rate
- Check Ins
- No Shows
- Checked In Rate
- Average Participants In Class
- Unique Clients
- Clients Who Cancelled
- Sessions You Cancelled
Click More at the top of the report to access the following filters:
- Client Name
- Client Email
- New or Returning Client
- Booking Status
- Service Name
- Staff Name
- Service Details
- Payment Method
- Payment Status
- Booking Method
- Booked By
- Service Type
- Service Category
- Deleted Service
- Cancelled Session
