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  1. Home
  2. Managing your business
  3. Building your community
  4. Site Members
  5. Managing your site members
  6. Site Members: Customizing the Member Approval Email

Site Members: Customizing the Member Approval Email

Customize the email that new site members receive upon approval of their membership requests. You can modify the default email to reflect your brand's style by adding images, changing the text, and incorporating dynamic values for a personalized touch. Learn more about customizing automated emails.
An example of the email members receive when their membership is approved.
Important:
  • To use this feature, you must have your Signup & Login Security settings set to Only people I manually approve. No approval email is sent if this setting is turned off.  
  • Using a domain-based email for the sender details is recommended as there are limitations with the sender details of free email services (e.g. Gmail, yahoo). 

To customize your member approval email:

  1. Go to Automations in your site's dashboard.
  2. Click the App automations tab. 
  3. Find the automation titled Let site members know they’re approved.
A screenshot of the Installed for you Wix automations. The site members approval email is highlighted.
  1. Click the More Actions icon  next to the automation and select Edit.
  2. Click the Send an email action to open the panel. 
  3. Click Edit in the Create an email section of the panel.
A screenshot of the Installed for you Wix automations. The site members approval email is highlighted.
  1. Edit the contents of the email:
    • Subject line: Click Edit next to the subject line to adjust the subject line. You can click + Personalize to add a dynamic value.
    • Text: Click the text element(s) you want to edit and adjust the text. Then use the panel on the left to adjust the formatting or design.
    • Button: Click the button and use the panel on the left to edit its content or design.
    • Add: Click Add in the panel on the left to add elements to the email.
    • Themes: Click Themes in the panel on the left to personalize the theme of the email.
    • Background: Click Background on the panel on the left to update the background.
A screenshot showing the editing of an template for members area approval emails.
  1. (Optional) Click Preview & test to generate a preview and send yourself a test email. 
  2. Click Save & Continue when you're done customizing the email. 
  3. Click Apply Changes to save the automation. 
Want to change the sender details?
You can change the sender's name so your message is recognized at first glance, and include a reply-to email for when people reply to your automated message. Learn how to customize the sender details attached to your email.

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