Product Roadmap

Request: Customer Care Ticket History

Currently, the Wix Help Center does not offer a Ticket History section where you can look up all the interaction you've had with Wix Customer Care in the past.
If you are using Wix Studio, you can view your team's ticket log from your workspace.
We are always working to update and improve our products, and your feedback is hugely appreciated.
If this is a feature you would like to see in the future, please click Follow this Feature Request and we'll make sure to keep you updated.
Note: All information, including planned features and time estimations, are purely informative and are subject to change or cancellation at any time at Wix’s discretion. They do not represent a promise, commitment or guarantee of future availability or implementation, and should not be relied upon in making purchasing decisions.