Managing Your Questions in the Wix FAQ App

11 min read

You can manage your Wix FAQ questions in your site's editor or dashboard. Add or delete questions and categories, edit or duplicate existing questions, and copy links to questions.

In this article, learn more about:

Adding a new question

You can add as many questions as you want to your FAQ and customize them with images, videos, GIFs, maps, and emojis. You can also add content from your Twitter and YouTube accounts.

Tip:

If you want to copy questions and answers from another document and paste them into the FAQ app, be sure to remove all formatting first.

Learn how to add a question in:

Your site's editor

Your site's dashboard

Editing an existing question

After you've created a question, you can edit it in your site's editor or in your dashboard.

Learn how to add a question in:

Your site's editor

Your site's dashboard

Adding linked text to an answer

You can add links to your answer by selecting some text and adding a URL to it. For example, you can add the name of a product to your answer and add a link to the name. You can also link to sections within your site.

Learn how to add linked text in:

Your site's Editor

Your site's dashboard

Duplicating a question

If you have a question that you want to use as a template for a new question, you can duplicate it in your site's editor or your dashboard.

Learn how to duplicate a question in:

Your site's editor

Your site's dashboard

You can share specific questions from your FAQ on Facebook, Twitter, or LinkedIn. You can also copy a direct link to specific question that you can share anywhere.

Tip:

You can select which social networks appear as sharing options on your FAQ in the Settings panel. Learn More

Learn how to share a question from:

Your site's editor

Your site's dashboard

Your live site

Deleting a question

If you don't need a specific question on your FAQ anymore, you can delete it in your site's editor or your site's dashboard.

Learn how to delete a question in:

Your site's editor

Your site's dashboard

Reordering your questions

If you need to change the order of your questions in your FAQ, you can reorder them in your site's editor or your site's dashboard.

Learn how to reorder your questions in:

Your site's editor

Your site's dashboard

Translating a question

If you have a multilingual site, you can translate your FAQs in your site's dashboard.

To translate your FAQ:

Go to Multilingual in your site's dashboard.
(If you have more than one secondary language) Select the language to translate to from the drop-down menu beside Translate your apps' content.
Go to the Wix FAQs section.
Click Translate beside Wix FAQ Questions.
Click Translate beside the question you want to translate.
Enter a translation for your question, or click the Google Translate icon to automatically translate it.
Click the Checkmark icon to save your translation.
Click View and Edit Translation to edit your translated answer.
Click Save.