Facebook Ads: Issues Syncing Your Products or Ad Caption With the Live Ad

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In this article
  • Products aren't updating
  • Ad caption and description are not updating
If you've made edits to your ad campaign's products, ad caption or description and notice that your live ad isn't updated try the steps below:

Products aren't updating

For campaigns run with Wix Stores, if you've made changes to your store products and see the product list hasn't updated, try these steps:

Ad caption and description are not updating

If your caption and/or ad description aren't updated, try the following steps:

Still not working?

If the issue persists, submit a ticket with a screenshot of the problem and the steps you've taken so far to fix it and we will investigate the matter further.