Facebook Ads: Issues Syncing Your Products or Ad Caption With the Live Ad

2 min read
If you've made edits to your ad campaign's products, ad caption or description and notice that your live ad isn't updated try the steps below:

Products aren't updating

For campaigns run with Wix Stores, if you've made changes to your store products and see the product list hasn't updated, try these steps:

Ad caption and description are not updating

If your caption and/or ad description aren't updated, try the following steps:

Still not working?

If the issue persists, submit a ticket with a screenshot of the problem and the steps you've taken so far to fix it and we will investigate the matter further.

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