About Tiers

2 min read
Add tiers to your Loyalty Program to make it a levels-based program that assigns members to a particular tier (e.g. "Basic", "Silver", "Gold") depending on the points they have earned.
To add tiers, you must have:
  • A Business or Business Elite plan (for Wix Editor users) or a Plus plan (for Studio users).
  • At least one of these apps: Wix Stores, Wix Events, Wix Bookings, Wix Pricing Plans.
    Note: Currently, tiers cannot be added to Wix Restaurants Loyalty Programs. Vote for the ability to add tiers to Wix Restaurants Loyalty Programs in this feature request.
A tiered program targets your customers based on their individual behavior. This can be a valuable way to incentivize your members. For example, if a member is aware that spending $10 more will gain them enough points to reach the next tier and access its benefits, they may be encouraged to add to their cart.

Choose how many tiers you'd like to use, and customize tier names, icons and descriptions. Define how many points are needed to enter each tier. Setting up tiers automatically adds tier information to the Loyalty and My Rewards pages on your live site.
A screenshot of a loyalty program page with tiers information showing.

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