Wix Forms: Customizing the Success Message and Thank You Page of Site Forms
4 min
In this article
- Customizing the success message
- Creating a custom "Thank You" page
Your form's success message is displayed after a visitor submits. Edit the text of the message and choose how long it displays for. You can also have the success message link to a thank you page on your site that gives more information on what to do next.
Customizing the success message
Edit the text and timing of the message that appears for visitors after they've submitted a form successfully on your site.
New Forms
Old Forms
- Go to your editor.
- Click the relevant form.
- Click Edit Form to open the form builder.
- Click the Settings tab.
- Under Confirmation message, click the When a form is submitted drop-down and select from the following options:
- Show a message: Display a custom thank you message.
- Enter the message you want your visitors to see after submission.
- Choose the relevant option under Message display time:
- Custom: Choose how long (in seconds) the message continues displaying.
- Always: The message appears after submission and does not get removed.
- Redirect to a URL: Select a URL for your users to be redirected to after they click submit.
- Enter the URL you want to redirect to.
- Choose to open the URL in the same tab or a new tab.
- Open a popup: Show a popup after submission.
- Click the Choose a popup drop-down and select the popup you want visitors to see.
Note: If you do not have a popup yet, create one in your editor and then return to the form builder to select it. Learn more about adding popups in Wix Editor, Wix Studio, and Wix Harmony Editor.
- Click the Choose a popup drop-down and select the popup you want visitors to see.
- Clear the form: No confirmation will be shown to the site visitor.
- Show a message: Display a custom thank you message.
See your success message in action:
Preview your site and submit your form to see how the message appears.
Creating a custom "Thank You" page
You can set the submit button to redirect visitors to any link or site page. To encourage visitors to keep exploring, you can have the button lead to a custom "Thank You" page with more information.
When creating a custom page for this purpose, make sure to hide it from the site menu and from search results. This ensures that the page is only visible to those submitting your form.
New Forms
Old Forms
- Add a new page to your site and add the content you want to include on your thank you page.
- Publish your site with the new page.
- Copy the URL of your thank you page and return to your editor.
- Hide the new page from your site menu.
- Hide the new page from search results.
Note: If you are using Wix Studio, learn more about hiding your pages from your menu and search results. - Select the relevant form in the editor.
- Click Edit Form to open the form builder.
- Click the Submit button.
- Click Settings.
- Click Redirect to an external URL.
- Enter the URL of your thank you page.
What's next?
Learn how to design your site forms, including customizing colors, fonts, buttons, and more.
