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Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.

Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.

Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.

Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.

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Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.

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Account & billing

Managing your account

Unable to Sign In to Your Wix Account: Forgot Password

If you are unable to sign in to your Wix account because you have forgotten your password, you can have a reset link sent to your email address. From there, you can create a new password to sign in to your Wix account.

To have a password reset link sent to your email:

Go to the Wix Log In page.
Enter your email address and click Continue with Email.
Note: If you're not sure which email address you used, try our email locator.
Click Forgot Password?

The Wix login page. The Forgot Password? link is highlighted.

Enter your email address and click Send.
Check your email and follow the instructions to create your new password.

If your email address exists in our system, you'll receive an email with the link to reset your password. Be sure to check your spam or junk folders.

If you don't receive the email, make sure that you entered your email address correctly in the steps above.

Troubleshooting password reset issues

Clear your browser’s cache and try again

Check that cookies aren’t blocked in your browser

Recover your account

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