Our users' privacy is of extreme importance to us here at Wix and we are fully committed to protect their personal information and use it properly.
    
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Wix's Privacy Policy

Discover how Wix prioritizes your privacy and is dedicated to protecting your personal information. Learn about our commitment to proper data usage and find out more by reviewing our comprehensive privacy policy.

<div data-component-type="text"><div>Our users' privacy is of extreme importance to us here at Wix and we are fully committed to protect their personal information and use it properly.</div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
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Here at Wix, we respect your privacy and are fully committed to the protection of your personal information. We collect data from our customers so that we can create the best and safest products. You ...

Privacy: Retrieving Your Wix Account Data

Discover how Wix prioritizes your privacy and protects your personal information. Learn about the types of data we collect, including personal details and usage analytics, and understand the reasons behind this collection, such as improving services and fulfilling legal requirements. You can also find out how to access your data directly from your Wix account or request an archive of additional information.

<div data-component-type="text"><div>Here at Wix, we respect your privacy and are fully committed to the protection of your personal information. We collect data from our customers so that we can create the best and safest products. You can read more about this in our <a href="https://www.wix.com/about/privacy" target="_blank">Privacy Policy</a>. </div></div><div data-component-type="heading"><h2 id="" level="4">We collect the following types of data:</h2></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th><div>Data category</div></th><th><div>Data type</div></th><th><div>Why we collect this data</div></th><th><div>Legal basis</div></th></tr></thead><tbody><tr><td><div><strong>Personal data that you have provided</strong></div></td><td><div>Email address, address, zip code, billing details, etc.</div></td><td><div>To create services, improve our products, public reports, fulfil legal requirements, fraud monitoring, communication, and marketing</div></td><td><ul>
  <li>Data required in order to provide you with the best services</li>  <li>Legitimate interest</li></ul></td></tr><tr><td><div><strong>Your data collected by Wix</strong></div></td><td><div>IP address, internet browser, operating system, etc. </div></td><td><div>To create services, improve our products, public reports, fulfil legal requirements, fraud monitoring, and marketing</div></td><td><ul>
  <li>Data required in order to provide you with the best services</li>  <li>Legitimate interest</li></ul></td></tr><tr><td><div><strong>Data utilized for analytics</strong></div></td><td><div>Clicks, heat maps, etc.</div></td><td><div>To create services, improve our products, public reports, fraud monitoring, communication</div></td><td><div>Legitimate interest</div></td></tr></tbody></table></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">Retrieving data from your Wix account</h2></div><div data-component-type="text"><div>Most of <a data-composite="true" href="https://support.wix.com/en/article/accessing-and-reviewing-data-from-your-wix-account-and-sites" target="">your data is accessible directly from your Wix account.</a> This includes information about sites in your account, premium services, and personal information, such as your address and billing information.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">Retrieving data that isn't accessible via your account</h2></div><div data-component-type="text"><div>Alternatively, you can choose to download an archive of your data. This archive includes your information that you're unable to find in your Wix account, including technical data and personal information that is collected by Wix. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>Click to <a data-composite="true" href="https://www.wix.com/account/support/get-archive" target="_blank">request an archive of your Wix or Wixel account data</a>.</div></div></div></div>

Wix.com is 100% committed to data protection. We are aware of privacy regulations being developed worldwide. Some examples of privacy regulations are the CCPA (California Consumer Privacy Act) and LGP...

Data Protection Regulations and Your Wix Site

Discover how Wix is committed to protecting your data and ensuring compliance with global privacy regulations like CCPA, LGPD, and GDPR. Learn about the tools Wix provides, including rights to access, deletion, and opting out of data sales, along with features like cookie banners to enhance transparency. Gain greater control over your personal information and stay informed about your data protection rights.

<div data-component-type="text"><div>Wix.com is 100% committed to data protection. </div></div><div data-component-type="text"><div>We are aware of privacy regulations being developed worldwide. Some examples of privacy regulations are the <a data-composite="true" href="https://support.wix.com/en/article/wix-and-the-california-consumer-privacy-act-ccpa" target="">CCPA</a> (California Consumer Privacy Act) and <a data-composite="true" href="https://support.wix.com/en/article/wix-and-the-lei-geral-de-prote%C3%A7%C3%A3o-de-dados-lgpd" target="">LGPD</a> (Brazilian General Data Protection Law). These are similar to the European <a data-composite="true" href="https://support.wix.com/en/article/general-data-protection-regulation-gdpr" target="">GDPR</a>. Additionally, some European data protection authorities have recently published new guidelines about the use of cookies and similar technologies.  </div></div><div data-component-type="text"><div>Privacy regulations are meant to provide everyone with more transparency about how their data is being used and stored. Any Wix user or visitor will have greater control over their personal information. </div></div><div data-component-type="text"><div>Wix.com has the technology to protect your personal data and any data related to your site visitors and members. We will do our best to provide all site owners with the required tools to be compliant with the new regulations:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target=""><strong>Right to access</strong></a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data" target=""><strong>Right to be deleted</strong></a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa#add-a-do-not-sell-data-link" target=""><strong>Right to opt-out of the sale of personal information</strong></a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site" target=""><strong>Displaying a Cookie Banner on Your Wix Site</strong></a></li></ul></div><div data-component-type="text"><div>You are more than welcome to send us feedback and request new features that can help you comply with the applicable laws worldwide. </div></div>

As concerns about the protection of personal information are increasing worldwide, it is important that businesses, both small and large, implement and provide their site visitors with a comprehensive...

Creating a Privacy Policy

Create a comprehensive privacy policy for your website to protect your visitors' personal information and comply with legal requirements. This article guides you through essential elements to include, such as the types of information you collect, how you gather and use it, and your communication methods. By following these guidelines, you can ensure transparency and build trust with your audience while safeguarding their data.

<div data-component-type="text"><div>As concerns about the protection of personal information are increasing worldwide, it is important that businesses, both small and large, implement and provide their site visitors with a comprehensive privacy policy.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="what-is-a-privacy-policy-1" level="3">What is a privacy policy?</h2></div><div data-component-type="text"><div>A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.</div></div><div data-component-type="text"><div>Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>The explanations and information provided herein are only general explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your privacy policy. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="information-to-add-to-your-policy" level="3">Information to add to your policy</h2></div><div data-component-type="text"><div>There are multiple aspects of privacy law that all website owners must comply with when handling personal information. Below is a list of topics you should consider when implementing a privacy policy for your website.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="what-type-of-information-do-you-collect" level="4">What type of information do you collect?</h2></div><div data-component-type="text"><div>Clarify the type of personal information you collect from your site visitors, such as email, name, IP addresses, billing details, social security number, etc. Collected information may be provided by the visitors and users of your website or collected automatically through monitory tools.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See example </h4><div class="collapsible-content"><div><em>We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.</em></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="how-do-you-collect-information" level="4">How do you collect information?</h2></div><div data-component-type="text"><div>In this section you should explain your processes in collecting your site visitors' personal information. For example, when your client sends you a message through a contact form, when they purchase a product in your store, or when they subscribe to your newsletter.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See example</h4><div class="collapsible-content"><div><em>When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.</em></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Why do you collect such personal information?</h2></div><div data-component-type="text"><div>This section should explain why you collect your site visitors' personal information (PI). For example, you might collect email addresses for your marketing campaigns, or their addresses for shipping purposes. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See example</h4><div class="collapsible-content"><div><em>We collect such Non-personal and Personal Information for the following purposes:</em></div><ol>
  <li><em>To provide and operate the Services;</em></li>  <li><em>To provide our Users with ongoing customer assistance and technical support;</em></li>  <li><em>To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;</em></li>  <li><em>To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; </em></li>  <li><em>To comply with any applicable laws and regulations.</em></li></ol></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="how-do-you-store-use-share-and-disclose-your-site-visitors-personal-information" level="4">How do you store, use, share and disclose your site visitors' personal information?</h2></div><div data-component-type="text"><div>Your privacy policy must detail how you store and use your site visitors' personal information that you've collected. You should also inform your site visitors of the website if, when and how such information is shared with third-party services and/or with legal enforcement agencies, according to relevant local regulations.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See example</h4><div class="collapsible-content"><div><em>Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  </em></div><div><br /></div><div><em>All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.</em></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="how-do-you-communicate-with-your-site-visitors" level="4">How do you communicate with your site visitors?</h2></div><div data-component-type="text"><div>If applicable, you should explain your means of communication (e.g. email, text message, etc.,) and for what purposes (e.g. marketing campaigns, promotions, updates, etc.). Explain exactly how you contact your site visitors by using personal information collected on your website and how they can opt out of receiving such messages.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See example</h4><div class="collapsible-content"><div><em>We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.</em></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="how-do-you-use-cookies-and-other-tracking-tools" level="4">How do you use cookies and other tracking tools?</h2></div><div data-component-type="text"><div>If your website tracks personal information through the use of cookies, for example, you must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather and why they are being used.<br /><br />It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.</div></div><div data-component-type="text"><div><a data-composite="true" href="https://support.wix.com/en/article/cookies-and-your-wix-site" target="">View which cookies</a> are stored on your site visitors' computer. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="how-can-your-site-visitors-withdraw-their-consent" level="4">How can your site visitors withdraw their consent?</h2></div><div data-component-type="text"><div>You must explain how your site visitors can withdraw their consent for collection of personal information, as well as how they can delete or change the collected information.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See example</h4><div class="collapsible-content"><div><em>If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: [your physical mailing address].</em></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="privacy-policy-updates" level="4">Privacy policy updates</h2></div><div data-component-type="text"><div>We recommend that you inform your users about your ability to change or update your site's privacy policy.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See example</h4><div class="collapsible-content"><div><em>We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. </em></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="questions-and-your-contact-information" level="4">Questions and your contact information</h2></div><div data-component-type="text"><div>Provide valid addresses/channels in order for your users or site visitors to be able to contact you. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See example</h4><div class="collapsible-content"><div><em>If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: [your physical mailing address].</em></div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Once you've created your privacy policy, we recommend you <a data-composite="true" href="https://support.wix.com/en/article/adding-your-privacy-policy-or-terms-and-conditions-to-your-sites-footer" target="">add it to your site's footer</a>.</div></div></div></div>

In accordance with local policy and privacy regulations such as the GDPR and the CCPA, you may be required to display your privacy policy or terms and conditions on your site. To ensure your website v...

Adding Your Privacy Policy or Terms and Conditions to Your Site's Footer

Learn how to create and display your privacy policy and terms and conditions on your Wix site to comply with regulations like GDPR and CCPA. This article guides you through setting up dedicated pages for each policy, adding content, and linking them in your site's footer for easy access. By following these steps, you ensure that your visitors can conveniently review important policy information directly from your website.

<div data-component-type="text"><div>In accordance with local policy and privacy regulations such as the <a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">GDPR</a> and the <a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa" target="">CCPA</a>, you may be required to display your privacy policy or terms and conditions on your site. </div></div><div data-component-type="text"><div>To ensure your website visitors can easily access your policies, create dedicated pages for each policy, adding the content within text elements. You can optionally hide these pages from your website menu and search engine indexing, if desired.</div></div><div data-component-type="text"><div>In the footer of your site, list the titles of each policy and link them to the corresponding pages you've created. This way, visitors can conveniently review the specific policy information they need directly from your site's footer.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">Step 1 | Create a new page for your policy</h2></div><div data-component-type="text"><div>Begin by creating a dedicated page to house your policy. You can choose to make your policy publicly searchable online, or accessible only through the link in your site's footer. </div></div><div data-component-type="tabs"><div class="tabs-wrapper"><div class="headings-wrapper"><div data-slug="Wix-Editor" class="tab-heading heading-0">Wix Editor</div><div data-slug="Studio-Editor" class="tab-heading heading-1">Studio Editor</div></div><div class="tab-contents-wrapper"><div class="tab-content"><div data-component-type="text"><ol>
  <li>Click <strong>Pages &amp; Menu </strong><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/9432a2ad-f01d-4a3d-ae53-370c37e15e62/2018/01/16/80095203-0eb9-4a60-bca3-a5f7bd116a34.png" /> on the left side of your editor.</li>  <li>Click <strong>+Add Page</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/05/31/40a8758f-7276-40ab-91e0-05b82f517073/31c66689-99fa-4f10-8f8c-9945fd7b4640.png" /></li>  <li>Click <strong>+Blank Page.</strong></li>  <li>Enter the new page name (e.g. 'Privacy Policy')</li>  <li>Click <strong>Done</strong>.</li>  <li>(Optional) You can <a data-composite="true" href="https://support.wix.com/en/article/wix-editor-hiding-and-unhiding-a-page-from-your-site-menu" target="">hide your page</a> from your site menu and search engines, if required. </li></ol></div></div><div class="tab-content"><div data-component-type="text"><ol>
  <li>Click <strong>Pages</strong> <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2023/06/14/321a54e1-ec18-42be-9c2b-b93f3f6c8383/b26db553-6344-412a-b9f6-16f1a76dba92.png" /> on the left side of your editor.</li>  <li>Click <strong>+</strong> <strong>Add New Page</strong>.</li>  <li>Select a standard blank page type.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/05/29/08fb9b75-7626-4d9c-91e6-edfae28424d1/da4b2e0a-c88d-4687-b8fb-73a32884cb07.png" /></li>  <li>Enter the page name and press <strong>Enter</strong> on your keyboard.</li>  <li>(Optional) You can <a data-composite="true" href="https://support.wix.com/en/article/studio-editor-adding-and-managing-pages#hiding-a-page" target="">hide your page</a> from your site menu and search engines, if required.</li></ol></div></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">Step 2 | Add your policy to your new page with text</h2></div><div data-component-type="text"><div>Use a text element to write the details of your policy in your new page. </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Need help writing your policy?</div><div class="info-content"><div>Visit our articles on <a data-composite="true" href="https://support.wix.com/en/article/creating-a-privacy-policy" target="">creating a privacy policy</a>, or <a data-composite="true" href="https://support.wix.com/en/article/creating-a-terms-and-conditions-policy" target="">creating a terms &amp; conditions policy</a>. </div></div></div></div><div data-component-type="tabs"><div class="tabs-wrapper"><div class="headings-wrapper"><div data-slug="Wix-Editor-0" class="tab-heading heading-0">Wix Editor</div><div data-slug="Studio-Editor-1" class="tab-heading heading-1">Studio Editor</div></div><div class="tab-contents-wrapper"><div class="tab-content"><div data-component-type="text"><ol>
  <li>Click <strong>Add</strong> <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2021/06/06/0d3def09-f7c0-4593-8eae-692b2151bc2b/2171364b-8341-4110-8d4d-54b0d41b92ee.png" /> on the left side of your editor.</li>  <li>Click <strong>Text</strong>.</li>  <li>Drag the text element you want to the relevant spot on your page:
    <ul>
      <li><strong>Titles:</strong> These should be used for headings on your site to let your site visitors know what the pages or sections are about.</li>      <li><strong>Paragraphs:</strong> These should be used for most of the text on your site. They should contain most of your site's content.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/05/29/40072aaa-16c8-40d9-ae23-dcd837e91cb4/be59b933-d0c6-4173-8348-81c32d70658f.png" /></li>    </ul>  </li>  <li>Select your text element and click <strong>Edit Text</strong> to enter the wording of your policy.</li></ol><div><br /></div></div></div><div class="tab-content"><div data-component-type="text"><ol>
  <li>Click <strong>Add Elements </strong><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2023/06/14/cef22a14-dfc9-43c7-a54f-72ed83266050/741248d2-4240-497e-a282-2a7d15d8afac.png" /> on the left side of your editor.</li>  <li>Click <strong>Text</strong>.</li>  <li>Drag a text element on to your page:
    <ul>
      <li><strong>Titles:</strong> These should be used for headings on your site to let your site visitors know what the pages or sections are about.</li>      <li><strong>Paragraphs:</strong> These should be used for most of the text on your site. They should contain most of your site's content.<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/05/29/11da75dc-cca9-4f7a-bfb2-8dc6e7ee1834/74f3fdab-eb1f-460f-8c5d-513f9effadf2.png" /></li>    </ul>  </li>  <li>Select your text element and click <strong>Edit Text</strong> to enter the wording of your policy.</li></ol></div></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">Step 3 | Add a text element to the footer of your page</h2></div><div data-component-type="text"><div>Add your policy title to the footer of your site so visitors can easily find your policy.</div></div><div data-component-type="tabs"><div class="tabs-wrapper"><div class="headings-wrapper"><div data-slug="Wix-Editor-2" class="tab-heading heading-0">Wix Editor</div><div data-slug="Studio-Editor-3" class="tab-heading heading-1">Studio Editor</div></div><div class="tab-contents-wrapper"><div class="tab-content"><div data-component-type="text"><div><br /></div><ol>
  <li>Click <strong>Add</strong> <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2021/06/06/0d3def09-f7c0-4593-8eae-692b2151bc2b/2171364b-8341-4110-8d4d-54b0d41b92ee.png" /> on the left side of your editor.</li>  <li>Click <strong>Text</strong>.</li>  <li>Drag the text element to the <a data-composite="true" href="https://support.wix.com/en/article/wix-editor-about-your-sites-footer" target="">footer of the page</a>.</li>  <li><strong>Note: </strong>Any text added to your footer shows on all of your site's pages.</li>  <li>Select your text element and click <strong>Edit Text</strong> to enter the title of your policy (e.g. 'Privacy Policy, 'Terms of Use', etc.)<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/05/31/86bf1e19-b712-49b0-b939-776efdb5faae/fa1918b5-d792-47a6-a330-7136c57bed93.png" /></li></ol></div></div><div class="tab-content"><div data-component-type="text"><ol>
  <li>Click <strong>Add Elements </strong><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2023/06/14/cef22a14-dfc9-43c7-a54f-72ed83266050/741248d2-4240-497e-a282-2a7d15d8afac.png" /> on the left side of your editor.</li>  <li>Click <strong>Text</strong>.</li>  <li>Drag the text element to a <a data-composite="true" href="https://support.wix.com/en/article/studio-editor-using-global-sections" target="">global footer section</a>.<br />
<strong>Note: </strong>Any text added to a global section shows on all sections set as global. </li>  <li>Select your text element and click <strong>Edit Text</strong> to enter the title of your policy (e.g. 'Privacy Policy, 'Terms of Use', etc.)<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/05/31/5184075a-556e-4ebf-bc14-d53f397273e1/6109320d-401d-42b6-9dc1-1f8b192e81ab.png" /></li></ol></div></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">Step 4 | Link your policy to your footer text</h2></div><div data-component-type="text"><div>Link your new policy page to the footer text to create an easy bridge between your visitor and your policy page.</div></div><div data-component-type="tabs"><div class="tabs-wrapper"><div class="headings-wrapper"><div data-slug="Wix-Editor-4" class="tab-heading heading-0">Wix Editor</div><div data-slug="Studio-Editor-5" class="tab-heading heading-1">Studio Editor</div></div><div class="tab-contents-wrapper"><div class="tab-content"><div data-component-type="text"><ol>
  <li>Click the text element in your footer.</li>  <li>Click <strong>Edit Text</strong>.</li>  <li>Highlight the policy title.</li>  <li>Click the <strong>Link</strong> icon<img data-composite="true" src="https://d2eyqiy4n03ve6.cloudfront.net/12345678-1234-1234-1234-1234567890ab/2015/08/03/763a7510-465e-4098-928d-83e534a9f4a4.png" />.</li>  <li>Choose where to link to: Select <strong>Page</strong> and then click the dropdown and select the relevant policy.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/08/30/207409c3-ca1a-4c68-85ad-07f8c9da66be/b3ca56c5-e0b5-48ce-bfa4-0e8588743165.png" /></li>  <li>Click <strong>Done</strong>.</li></ol></div></div><div class="tab-content"><div data-component-type="text"><ol>
  <li>Click the text element in your footer. </li>  <li>Click <strong>Edit Text</strong>. </li>  <li>Highlight the policy title.</li>  <li>Click the <strong>Link</strong> icon<img data-composite="true" src="https://d2eyqiy4n03ve6.cloudfront.net/12345678-1234-1234-1234-1234567890ab/2015/08/03/763a7510-465e-4098-928d-83e534a9f4a4.png" />.</li>  <li>Choose where to link to: Select <strong>Page</strong> and then click the dropdown and select the relevant policy.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/05/31/fede2366-9600-499e-8ddb-cbd92f577d57/f639f931-b4cc-4502-b3db-31863fa7b3c2.png" /><br />
</li></ol></div></div></div></div></div>

You can review your Third Party Apps and request your data at any time. Please note that Wix does not store this information in our databases and is not responsible for actions or policies of any Thir...

Retrieving Data From Third Party Apps

Discover how to manage your Third Party Apps by reviewing and retrieving your data whenever you need it. Learn to find contact information for app developers directly through the Wix App Market and access a list of all your installed apps on the My Apps page. If you need a comprehensive archive of all apps ever installed, you can submit a request to receive detailed information, including support contacts for each app.

<div data-component-type="text"><div>You can review your Third Party Apps and request your data at any time. Please note that Wix does not store this information in our databases and is not responsible for actions or policies of any Third Party App.  </div></div><div data-component-type="text"><div>To retrieve your data from an App, please contact the App developer directly. You can find the relevant contact information by searching in the <a data-composite="true" href="https://www.wix.com/app-market/main" target="_blank">Wix App Market</a>. To view a list of all your Third Party Apps currently installed on your site, <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20Apps&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/app-market/my-apps/" target="_blank">check your My Apps page</a>.</div></div><div data-component-type="text"><div>To view a list of all Third Party Apps ever installed on any of your sites, you must <a data-composite="true" href="https://support.wix.com/en/article/privacy-retrieving-your-wix-account-data" target="">submit a request to retrieve an archive of your data</a>. In the archive, you'll receive a file with a list of all your Apps, along with the contact information for each one.</div></div><div data-component-type="text"><div>Here's an example of what the file containing your Apps may look like:</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/2aec75f6-2201-41aa-92cc-963eda4b9652/2018/03/21/3367d57f-e19a-4967-a92d-75613c578159.png" alt="csv table of app information," /></div></div><div data-component-type="heading"><h2 id="" level="4">The columns in the file contain the following information:</h2></div><div data-component-type="text"><div><strong>By:</strong> The name of the company that created the App.<br />
<strong>Name:</strong> The name of the App.<br />
<strong>InstanceID and appDefinition:</strong> Technical identification that you might need to provide to the App owner.<br />
<strong>SupportMail:</strong> The email address where you can contact the App.<br />
<strong>SupportURL:</strong> The website where you can contact the App.<br />
<strong>SupportPhone:</strong> The phone number of the App developer.<br />
<strong>Site Name: </strong>The site on which the app is installed.</div></div>

Most of your data is accessible directly from your Wix account. This includes information about sites in your account, premium services, and personal information, such as your address and billing info...

Accessing and Reviewing Data From Your Wix Account and Sites

Discover how to access and manage your data directly from your Wix account, including site information, premium services, and personal details. Learn to review visitor activity, manage domains and business emails, and download invoices. This article also guides you on handling media uploads and accessing third-party apps, ensuring you have all the tools to efficiently manage your Wix experience.

<div data-component-type="text"><div>Most of your data is accessible directly from your Wix account. This includes information about sites in your account, premium services, and personal information, such as your address and billing information.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="account-information" level="3">Account information</h2></div><div data-component-type="text"><div>Click to view instructions on how to access your account information.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Account settings</h4><div class="collapsible-content"><div>To access your account settings:</div><ol>
  <li><a data-composite="true" href="http://www.wix.com/" target="_blank">Sign in to your Wix account</a>. </li>  <li>Hover over the user panel and click <strong>Account Settings</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/06/06/16a4b489-31f6-470d-8385-7f255185b62c/71c4ba9b-4454-4b7b-9324-42909811b9e8.png" /></li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">All sites</h4><div class="collapsible-content"><div>This section includes all the current sites in your Wix account. <a data-composite="true" href="http://www.wix.com/" target="_blank">Sign in to your Wix account</a> to review your sites.<br />
<strong>Tip</strong>: For Wix Studio users, switch between <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-a-tour-of-the-workspace" target="">workspaces</a> to locate the relevant site. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Chats, messages and other activity from your site visitors</h4><div class="collapsible-content"><div>In your Wix account you can review chats, form submissions, bookings, and all other activity from your site visitors. </div><div><br /></div><div><strong>To review your visitor activity:</strong></div><ol>
  <li><a data-composite="true" href="http://www.wix.com/" target="_blank">Sign in to your Wix account</a>. </li>  <li>Click <strong>Select Site</strong> on the site you wish to review.</li>  <li>Click the Inbox icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/05/12/4701e04e-f418-454a-9457-9bfdc65bad63/89042f90-19e0-4ebd-ae04-1cb6d7c72b88.png" /> at the top right.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Domains</h4><div class="collapsible-content"><div>In your Wix account you can review and manage all your domains that are managed through Wix. <a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> to review your domains. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Business email</h4><div class="collapsible-content"><div>In your Wix account you can review and manage all your personalized business email accounts. <a data-composite="true" href="https://manage.wix.com/account/mailboxes" target="_blank">Go to Business Email</a> to see your business email accounts.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Premium and Studio site plans</h4><div class="collapsible-content"><div><a data-composite="true" href="https://manage.wix.com/account/subscriptions" target="_blank">Go to Premium Subscriptions</a> view your Wix site plans.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Invoices</h4><div class="collapsible-content"><div>You can review and download all of your Wix invoices directly from your Wix account.<br />
<br />
<strong>To review your invoices for Wix services:</strong></div><ol>
  <li><a data-composite="true" href="https://www.wix.com/account/billing-history?referralAdditionalInfo=account-manager" target="_blank">Go to Billing History</a> in your Wix account.</li>  <li>Click the filters or use the search field to search for an invoice.</li>  <li>Click the<strong> More actions </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/566e9fae-efec-424f-8b15-7c719a92f002/b979ab37-c90c-4d24-813d-2c8f4cee602b.png" /> next to the relevant service.</li>  <li>Click <strong>View Invoice</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Premium Subscriptions</h4><div class="collapsible-content"><div><a data-composite="true" href="https://manage.wix.com/account/subscriptions" target="_blank">Go to Premium Subscriptions</a> to view all premium subscriptions purchased through Wix, including premium apps, logos, and more.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Media</h4><div class="collapsible-content"><div>You can review and manage all of the media that you've uploaded to your Wix and Wixel accounts. Select an option below to view your media:<br />
<strong>Images:</strong></div><ul>
  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=picture" target="_blank">Image files</a>: Images that you uploaded to your site.</li>  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=secure_picture" target="_blank">Secure images files</a>: Images that you uploaded for apps using secure servers (e.g. Wix Art Store, Wix Photo Albums)</li>  <li><a data-composite="true" href="https://vod-meta.wix.com/users/user-data/view?mediaType=picture" target="_blank">Wix Video cover images</a>: Images that you used as covers in Wix Video.</li></ul><div><br />
<strong>Music:</strong></div><ul>
  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=music" target="_blank">Music files</a>: Music files that you uploaded to your site (e.g. MP3 files).</li>  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=secure_music" target="">Wix Music tracks</a>: Music files that you uploaded to Wix Music.</li></ul><div><br />
<strong>Video:</strong></div><ul>
  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=video" target="_blank">Background videos</a>: Videos that you uploaded for your site background. </li>  <li><a data-composite="true" href="https://vod-meta.wix.com/users/user-data/view?mediaType=secure_video" target="_blank">Wix Video files</a>: Videos that you uploaded in Wix Video.</li>  <li><a data-composite="true" href="https://vod-meta.wix.com/users/user-data/view?mediaType=video" target="_blank">Wix Video cover videos</a>: Videos that you used as covers in Wix Video.</li></ul><div><br />
<strong>Other:</strong></div><ul>
  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=swf" target="_blank">Flash files</a>: Files that you uploaded in SWF format.</li>  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=shape" target="_blank">Shape files</a>: Shapes that you uploaded to your site.</li>  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=document" target="_blank">Document files</a>: Documents that you uploaded to your site (e.g. PDF or DOC files).</li>  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=secure_document" target="_blank">Secure document files</a>: Documents that you uploaded in apps using secure servers (e.g. Wix Art Store).</li>  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=ufont" target="_blank">Font files</a>: Fonts that you uploaded to your site.</li>  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=archive" target="_blank">Archive files</a>: Files that you archived.</li>  <li><a data-composite="true" href="https://files.wix.com/users/user-data/view?mediaType=secure_archive" target="_blank">Secure archive files</a>: Files that you archived in an app using a secure server (e.g. Wix Art Store).</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="site-information" level="3">Site information</h2></div><div data-component-type="text"><div>Most of your site information can be accessed directly from your Wix account, such as your online store products, business location, employee information, etc. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Click to view features and apps that are accessible from your Wix site</h4><div class="collapsible-content"><ul>
  <li>Chats with your site visitors</li>  <li>Site contacts</li>  <li>Site properties</li>  <li>Invoices generated for your customers</li>  <li>Wix Stores</li>  <li>Wix Inbox </li>  <li>Bookings</li>  <li>Restaurants</li>  <li>Hotels</li>  <li>Blog</li>  <li>Forum</li>  <li>Photo Album</li>  <li>Pro Gallery</li>  <li>Art Store</li>  <li>Analytics and Insights</li>  <li>Wix Marketplace</li>  <li>Media manager</li>  <li>Wix Music </li>  <li>Wix Video</li>  <li>Marketing Integrations</li>  <li>Velo by Wix</li>  <li>Wix Mobile Apps</li>  <li>Wix Email Marketing</li>  <li>General Info </li>  <li>Apps made by Wix</li>  <li>Third Party Apps</li>  <li>And more!</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="third-party-apps" level="3">Third party apps</h2></div><div data-component-type="text"><div>Each app is unique and can be set up differently. Your information might be located in a different location, depending on the app. For example, some apps have a dashboard with your information, while other apps have a Settings panel in your editor. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>To <a data-composite="true" href="https://support.wix.com/en/article/retrieving-data-from-third-party-apps-9235769" target="">retrieve data from third party apps</a>, contact the app owner directly.</div></div></div></div><div data-component-type="text"><div>Click to view instructions on accessing your apps:</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Dashboard apps</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="http://www.wix.com/" target="_blank">Sign in to your Wix account</a>.</li>  <li>Go the <a data-composite="true" href="https://support.wix.com/en/article/accessing-your-sites-dashboard" target="">dashboard</a> of the relevant site.</li>  <li>Select the app you wish to view.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Editor apps</h4><div class="collapsible-content"><ol>
  <li>Go to your site <a data-composite="true" href="https://support.wix.com/en/article/accessing-your-editor" target="_blank">editor</a>.</li>  <li>Navigate to the page with the relevant app. </li>  <li>Select the app in your editor and then click <strong>Settings</strong>. </li></ol></div></div></div>

What are Privacy Regulations?On May 25th 2018, a European Union privacy regulation—known as the General Data Protection Regulation (GDPR)—came into effect. The aim is to protect the personal data of a...

Privacy Regulations For Wix Partners

Discover how to navigate privacy regulations like GDPR, CCPA, and LGPD as a Wix site owner to protect your visitors' personal data. Learn about your legal obligations, the importance of creating a privacy policy, and how to manage data requests effectively. Utilize Wix tools such as cookie banners and forms to ensure compliance and enhance user trust, allowing you to focus on growing your business while respecting privacy rights.

<div data-component-type="heading"><h2 id="what-are-privacy-regulations" level="3">What are Privacy Regulations?</h2></div><div data-component-type="text"><div>On May 25th 2018, a European Union privacy regulation—known as the General Data Protection Regulation (<a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">GDPR</a>)—came into effect. The aim is to protect the personal data of all EU citizens. Whatever the location of your business, if you own a website with EU visitors, or if your marketing campaigns target EU citizens, these changes affect you.</div></div><div data-component-type="text"><div>Similar legislation known as the California Consumer Privacy Act (<a href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa" target="">CCPA</a>) was enacted on January 1st, 2020. This act protects the personal data rights of consumers who are defined as residents of California. </div></div><div data-component-type="text"><div>In August 2020, Brazil introduced the Lei Geral de Proteção de Dados (<a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-lgpd" target="">LGPD</a>), which serves to protect the fundamental right to privacy and the protection of the personal data of Brazilian citizens.</div></div><div data-component-type="text"><div>The CCPA, LGPD and the GDPR grant customers - among other rights - the right to access data that site-owners have collected, as well as the right to have that data permanently deleted.   </div></div><div data-component-type="heading"><h2 id="preparing-for-privacy-regulation-as-a-wix-site-owner" level="3">Preparing for privacy regulation as a Wix site owner</h2></div><div data-component-type="text"><div>Data privacy compliance can be complex.</div><div>In over 80 countries, privacy laws have been enacted in order to improve information privacy and security. GDPR, the CCPA and the LGPD are just three examples of privacy legislation.</div></div><div data-component-type="text"><div>The first step should be to understand your legal obligations and your business’s need to comply with specific regulations. Privacy laws that apply to your website can be affected by the privacy laws in both your <strong>and</strong> your visitors/customers countries of residence. </div></div><div data-component-type="text"><div>Among other actions, you’ll need to create a privacy policy, letting visitors know how your site processes their data—including information on cookies and other tracking technologies.</div></div><div data-component-type="heading"><h2 id="tools-available-at-wix-to-assist-you" level="3">Tools available at Wix to assist you</h2></div><div data-component-type="text"><div>From your dashboard, site owners are able to handle all data requests from your site visitors—like <a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target="">accessing their data</a> or <a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data" target="">permanently deleting their data</a>. </div></div><div data-component-type="text"><div>You can <a href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site" target="">add a cookie banner</a> to request consent from your visitors to use cookies and similar technologies. </div></div><div data-component-type="text"><div>You can add a link to <a href="https://support.wix.com/en/article/adding-a-do-not-sell-data-link-to-your-wix-site" target="">allow visitors to Opt-Out</a> of a “Sale” of their personal information.</div></div><div data-component-type="text"><div><br /></div><div>Wix offers you the ability to build forms and collect data from your visitors using <a href="https://support.wix.com/en/article/using-wix-forms-to-receive-explicit-consent" target="">Wix Forms</a>. This includes the option to add a checkbox to receive explicit consent from your visitors to process their data. </div></div><div data-component-type="heading"><h2 id="preparing-for-privacy-regulation-as-a-wix-partner" level="3">Preparing for privacy regulation as a Wix Partner</h2></div><div data-component-type="text"><div>Since only a site owner can handle data requests from visitors, you should discuss solutions with your clients directly. You can address all data requests yourself, <a data-composite="true" href="https://support.wix.com/en/article/transferring-a-free-site-to-another-wix-account" target="">transfer ownership</a> of completed sites back to your clients, or find an alternative solution.</div></div>

About GDPRThe General Data Protection Regulation (GDPR) - which came into force on May 25th, 2018 - aims to protect the fundamental right to privacy and the protection of the personal data of European...

Preparing Your Wix Site for GDPR

Understand the General Data Protection Regulation (GDPR) and how it impacts your website. This article guides you on building a GDPR-compliant site using Wix, emphasizing your role as a data controller and the tools Wix provides to protect user data. Learn essential steps like creating a privacy policy, obtaining consent for data processing, and ensuring third-party apps comply with GDPR. Equip yourself with the knowledge to safeguard your visitors' personal data effectively.

<div data-component-type="heading"><h2 id="about-gdpr294" level="3">About GDPR</h2></div><div data-component-type="text"><div>The General Data Protection Regulation (GDPR) - which came into force on May 25th, 2018 - aims to protect the fundamental right to privacy and the protection of the personal data of European Union (EU) citizens. </div></div><div data-component-type="text"><div>This regulation affects any entity (including websites) that processes EU citizens' personal data. Whether or not you, or your business, is located in the EU; if you have EU site visitors or, if your marketing campaigns target EU citizens, this affects you. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>As stated in our <a href="https://www.wix.com/about/terms-of-use">Terms of Use</a>, it is your responsibility to ensure that Wix services are permitted and abiding by local laws. Any information contained herein is not legal advice and you should not rely upon it as such. GDPR can require several actions from site-owners, depending on how you plan to use site-visitors’ data. If you are uncertain about your responsibilities, it is always wise to get legal advice from an expert. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="building-a-gdpr-compliant-website-with-wix311" level="3">Building a GDPR-Compliant Website with Wix</h2></div><div data-component-type="text"><div>You can build a GDPR-compliant website at Wix. Be aware that there are steps you must take to ensure your site is GDPR-compliant. </div></div><div data-component-type="text"><div>Wix is a DIY (do-it-yourself) platform. We aim to make it easy to use our platform to comply with privacy and data protection laws like the GDPR. Wix provides you with specific tools to help you give your site visitors control over their personal data. These tools implement technical and security measures to ensure that your customers’ personal data is protected as it crosses borders.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Learn more about your role as a site-owner</h4><div class="collapsible-content"><ul><li>As a site-owner, you are considered the <em>Controller</em> of your site-visitors’ data. This means that you are the one who is choosing what data to collect from your site-visitors and you decide how it will be handled.</li></ul><div><br /></div><ul><li>Wix.com is a <em>Processor</em> for your site-visitors’ data. This means that Wix will only process your site-visitors’ data following your instructions and on your behalf. Wix.com will not process your site-visitors’ data for our own benefit. For more information about Wix’s obligations as a data processor for your customer data, see our <a href="https://www.wix.com/about/privacy-dpa-users">Data Processing Agreement</a></li></ul><div><br /></div><ul><li>Wix.com gives you tools to be GDPR compliant. However, there are multiple and essential steps you will need to take on your side. Compliance with GDPR is the responsibility of each site-owner. You are the one who is deciding what data will be collected and how it is handled.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="helping-your-wix-site-meet-gdpr-requirements-1114" level="3">Helping Your Wix Site Meet GDPR Requirements</h2></div><div data-component-type="text"><div>Use the following information and recommendations to prepare your site for GDPR:</div></div><div data-component-type="heading"><h2 id="create-a-privacy-policy-1524" level="4">Create a Privacy Policy</h2></div><div data-component-type="text"><div>Transparency and communication with your site-visitors are key elements of the GDPR. As part of the regulation, you must let your site-visitors know how you collect, store and use their data - in a clear and transparent way. In addition, you must comply with your site-visitors' requests to receive <a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target="">a copy of their data</a> that is processed on your site.</div></div><div data-component-type="text"><div>A privacy policy is a statement that discloses the ways in which your website gathers, uses, discloses and manages your site-visitors' data. Wix cannot provide you with legal advice on how to write a privacy policy. However, we do recommend that you maintain a clear and comprehensive privacy policy for your website, in accordance with both GDPR and local privacy regulations. <a href="https://support.wix.com/en/article/creating-a-privacy-policy">Learn how to create a Privacy Policy</a>.</div></div><div data-component-type="text"><div>For information on how Wix handles your site-visitors' data, please review sections 4, 12, and 13 of <a href="https://www.wix.com/about/privacy">Wix's Privacy Policy</a>. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-data-storage-and-data-transfers282" level="4">About Data Storage and Data Transfers</h2></div><div data-component-type="text"><div>Wix can store your site-visitors' data in a number of locations.<br />Your site-visitors ́ personal information may be stored in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel. We may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law.</div></div><div data-component-type="text"><div>Wix is a global company that respects the laws of the jurisdictions it operates within. The processing of the User Customer Data may take place within the territory of the European Union, Israel or a third country, territory, or one or more specified sectors within that third country, of which, the European Commission has decided that it ensures an adequate level of protection (transfer on the basis of an adequacy decision). </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Any transfer to a third country outside the European Union - which does not ensure an adequate level of protection according to the European Commission - will be undertaken in accordance with the current and updated set of Standard Contractual Clauses, as approved by the European Commission. These terms are set out in the <a data-composite="true" href="https://www.wix.com/about/privacy-dpa-users" target="">Wix Data Processing Agreement (DPA)</a>.</div></div></div></div><div data-component-type="text"><div>The security of sensitive data is of extreme importance to Wix and we are 100% committed to data protection. See all the security <a href="https://support.wix.com/en/article/security-of-wixs-billing-services-and-pci-compliance">certifications </a>received by Wix.com.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-cookies-and-cookie-banners366" level="4">About Cookies and Cookie Banners</h2></div><div data-component-type="text"><div>GDPR requires that you get affirmative consent from site visitors before placing non-essential cookies (and similar technologies) on their device.</div></div><div data-component-type="text"><div>In general, the cookies which are initially placed on your Wix website may be categorized as essential cookies: security, anti-fraud, and other purposes related to the specific functionality of your service. </div></div><div data-component-type="text"><div>However, our platform gives you the ability to add multiple components, codes, third-party applications...and so on. These apps and integrations make it possible that your website will include other types of cookies which might require affirmative GDPR consent. Learn more about<a href="https://support.wix.com/en/article/cookies-and-your-wix-site"> which cookies are placed on your site-visitors' browsers</a>.</div></div><div data-component-type="text"><div>You can use the <a href="https://www.google.com/url?q=https://www.wix.com/my-account/site-selector/?buttonText%3DOpen%2520Privacy%2520Center%26title%3DSelect%2520a%2520Site%26autoSelectOnSingleSite%3Dtrue%26actionUrl%3Dhttps://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/cookie-consent-settings-app&amp;sa=D&amp;ust=1590402322732000&amp;usg=AFQjCNEFGEHzuyYvapkamLp7NiR8vQG1Rg" target="_blank">Wix Privacy Center</a> to add a cookie banner to your site. With a cookie banner, your visitors can give their consent to non-essential cookies to be placed on their device. Learn more about <a href="https://support.wix.com/en/article/about-privacy-cookies" target="">Privacy and Cookies</a>.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Recently, the French data authority (<a data-composite="true" href="https://www.cnil.fr/" target="_blank">CNIL</a>) revised their guidelines on cookies and similar technologies. They state that visitors should be able to refuse non-essential cookies as easily they can give consent. If your site is based in France, or has French site visitors, we recommend that you add a 'Decline All' button to your cookie banner.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="request-consent-to-process-your-site-visitors-data" level="4">Request Consent to Process Your Site Visitors’ Data</h2></div><div data-component-type="text"><div>GDPR establishes ways in which you can lawfully process your site-visitors’ data. Requesting your site-visitors’ consent <strong>is just one </strong>of the ways to lawfully process data. Sometimes consent will not be the best method for your business.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Learn more about the principal bases for processing data</h4><div class="collapsible-content"><ul>
  <li><strong>Consent</strong>: Site-visitor has given affirmative consent (opt-in) for you to process their personal data.</li></ul><div><br /></div><ul>
  <li><strong>Contract</strong>: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract (For example: when you collect their physical address to ship a product they purchased at your store).</li></ul><div><br /></div><ul>
  <li><strong>Legal obligation</strong>: the processing is necessary for you to comply with the law (For example: collecting information in order to send it to tax authorities).</li></ul><div><br /></div><ul>
  <li><strong>Legitimate interests</strong>: the processing is necessary for your legitimate interests, or the legitimate interests of a third party.</li></ul></div></div></div><div data-component-type="text"><div>Choose the best and most appropriate data processing method for your business. If you want to receive 'affirmative consent' from your site-visitors before processing their data, you can do so by:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site" target="">Displaying a Cookie Banner on Your Wix Site</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/using-wix-forms-to-receive-explicit-consent" target="">Using Wix Forms to Receive Explicit Consent, </a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/customizing-the-checkout-page#adding-a-policy-checkbox" target="_blank">Adding a policy checkbox to Your Wix Stores Checkout Page</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/wix-bookings-creating-and-setting-up-your-booking-forms" target="">Customizing Your Booking Form’s Fields in Wix Bookings</a></li></ul></div><div data-component-type="text"><div>To ensure regulatory compliance, we recommend reviewing <a data-composite="true" href="https://gdpr.eu/gdpr-consent-requirements/" target="_blank">details of the regulation</a>, as well as seeking legal advice.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="get-consent-for-your-marketing-campaigns112" level="4">Get Consent for Your Marketing Campaigns</h2></div><div data-component-type="text"><div>Email marketing campaigns require consent from your site-visitors. If you're using Wix Email Marketing, MailChimp, or any other email marketing tools, this applies to you.</div></div><div data-component-type="text"><div>Consent to receive marketing campaigns can be interpreted and applied in different ways on your site. For example, you can add a disclaimer next to your 'Subscribe' button informing your site-visitors that clicking the button will subscribe them to your marketing campaigns. This is called 'implied consent'. Learn more about <a href="https://support.wix.com/en/article/gdpr-and-email-marketing">GDPR and email marketing.</a></div></div><div data-component-type="text"><div>While it is not obligatory under GDPR when sending marketing emails <strong>to your existing customers</strong>, you may request 'explicit consent' from your site-visitors before sending them any marketing material. In many cases, this can be accomplished by adding a checkbox next to your 'Subscribe' button, obliging your site-visitors to check-the-box to confirm consent before subscribing. This can be implemented by using any of the following tools:</div></div><div data-component-type="text"><ul><li><a href="https://support.wix.com/en/article/wix-forms-adding-a-subscriber-opt-in-checkbox-to-a-site-form">Adding a Subscriber Opt-In Checkbox to Your Form</a></li><li><a href="https://support.wix.com/en/article/wix-editor-embedding-a-site-or-a-widget">HTML Element</a> </li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="ensure-your-third-party-apps-are-gdpr-compliant" level="4">Ensure Your Third-Party Apps are GDPR-Compliant</h2></div><div data-component-type="text"><div>As part of the GDPR, you are responsible for any third-party apps or services implemented on your site. These services can include data analytics tools (e.g. Google Analytics, Facebook pixel...et cetera). </div></div><div data-component-type="text"><div>While reviewing your Wix site for GDPR compliance, make sure that these apps and services are also GDPR compliant. If you're not sure, contact them directly with your questions or concerns. </div></div><div data-component-type="text"><div>Use a <a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr#about-cookies-and-cookie-banners366" target="">cookie banner</a> to inform visitors about the use of non-essential cookies on your site.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="use-wix-tools-to-access-and-delete-your-site-visitors-data" level="4">Use Wix Tools to Access and Delete Your Site Visitors' Data</h2></div><div data-component-type="text"><div>In accordance with GDPR, site-visitors have the right to access their data or ‘be forgotten’ (be permanently deleted from your databases). Wix has developed tools to assist you in becoming GDPR compliant:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target=""><strong>Right to access</strong></a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data" target=""><strong>Right to be forgotten</strong></a></li></ul></div>

Our users' privacy is of extreme importance to us here at Wix and we are fully committed to protect their personal information and use it properly.The DPA (Data Processing Agreement) is a public and b...

Wix's Data Processing Agreement for Wix Users

Discover how Wix prioritizes your privacy and protects your personal information through our Data Processing Agreement (DPA). This binding document outlines how we handle your data, ensuring it is processed according to agreed purposes and instructions. Read the DPA to understand your rights and our commitment to data protection.

<div data-component-type="text"><span style="color: rgb(32, 69, 94); font-family: helvetica-neue, helvetica-neue-latin, helvetica-neue-cyrillic, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Our users' privacy is of extreme importance to us here at Wix and we are fully committed to protect their personal information and use it properly.</span></div><div data-component-type="text"><div>The DPA (Data Processing Agreement) is a public and binding document between Wix and its users, where each party agrees to process personal data only within the purposes and instructions set forth therein.  </div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
    <div class="call-to-action-wrapper-text" style="font-size: 14px; font-weight: 700; line-height: 18px;">
        Read Wix's Data Processing Agreement for Wix users.
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        <a target="_blank" href="https://www.wix.com/about/privacy-dpa-users" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
        Data Processing Agreement
      </a>
  </div>
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As a site owner, it is your responsibility to ensure that your site visitors are aware that they've given consent to receiving your marketing campaigns. If you're using Wix Email Marketing, or any oth...

Privacy and Email Marketing

Ensure your site visitors are aware of their consent to receive marketing campaigns by understanding the difference between implied and explicit consent. Discover how to implement these consent methods using Wix Email Marketing and Wix Forms, including adding disclaimers or checkboxes. Stay compliant with regulations like GDPR and remember that it's your responsibility to follow local laws. For legal clarity, consider seeking professional advice.

<div data-component-type="text"><div>As a site owner, it is your responsibility to ensure that your site visitors are aware that they've given consent to receiving your marketing campaigns. If you're using Wix Email Marketing, or any other email marketing tools, this applies to you.</div></div><div data-component-type="text"><div>It's important to note that consent to receiving marketing campaigns can be interpreted and applied in different ways on your site. You must make sure it will meet the standards required by regulations such as the <a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">GDPR</a>. </div></div><div data-component-type="heading"><h2 id="" level="4">Implied consent</h2></div><div data-component-type="text"><div>Implied consent allows you to receive consent from your users without them ever explicitly stating 'I consent' or 'I agree'. If you choose to use 'implied consent', for example, you can add a disclaimer next to your 'Subscribe' button informing your site visitors that clicking the button will subscribe them to your marketing campaigns. </div></div><div data-component-type="heading"><h2 id="" level="4">Explicit consent</h2></div><div data-component-type="text"><div>You may choose to request 'explicit consent' from your site visitors, before sending them any marketing materials. In many cases, this can be accomplished by adding a check box next to your 'Subscribe' button, obliging your site visitors to check the box and confirm consent before subscribing. <br />
<br />
There are 2 ways to get consent for email marketing from  site visitors:<br />
<br />
</div><ul>
  <li>Using <a data-composite="true" href="https://support.wix.com/en/article/wix-forms-an-overview" target="">Wix Forms</a>, you can <a data-composite="true" href="https://support.wix.com/en/article/wix-forms-adding-a-subscriber-opt-in-checkbox-to-a-site-form" target="">add an opt-in checkbox</a> to your form.</li>  <li>You can <a data-composite="true" href="https://support.wix.com/en/article/adding-elements-to-your-email-campaign" target="">add a checkbox</a> to have an explicit consent from site visitors. Here, you can also link your <a data-composite="true" href="https://support.wix.com/en/article/creating-a-privacy-policy" target="">privacy policy</a> or your <a data-composite="true" href="https://support.wix.com/en/article/creating-a-terms-and-conditions-policy" target="">terms and conditions policy</a>. </li></ul></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>As stated in our <a href="https://www.wix.com/about/terms-of-use">Terms of Use</a>, it is your responsibility to ensure that Wix services are permitted and abide by your local laws. Any information contained herein is not legal advice and you should not rely upon it as such. Privacy regulations such as the GDPR are complex and require multiple actions from site owners. We recommend that you seek legal advice to understand and to prepare for possible additional requirements stated in such regulations.</div></div></div></div>

Take a look below to find the answers to our most frequently asked questions on the GDPR. What is the GDPR?The GDPR is the European Union's new framework for privacy laws, which came into force on May...

GDPR | Frequently Asked Questions

Discover essential information about the General Data Protection Regulation (GDPR) and how it impacts your business. Learn what GDPR is, who needs to comply, and the importance of transparency in handling personal data. Understand your role as a data controller and how Wix acts as a data processor. Additionally, find out how to inform visitors about cookies on your site. This article equips you with the knowledge to prepare your site for GDPR compliance effectively.

<div data-component-type="text"><div>Take a look below to find the answers to our most frequently asked questions on the GDPR. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is the GDPR?</h4><div class="collapsible-content"><div><a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">The GDPR</a> is the European Union's new framework for privacy laws, which came into force on May 25th, 2018. The GDPR protects individuals' rights when it comes to their personal data and what companies can do with it.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Who needs to be compliant with the GDPR?</h4><div class="collapsible-content"><div>The GDPR affects any entity (including websites) that processes EU citizens' personal data. Whether you or your business is located in the EU, if you have EU site visitors, or if your marketing campaigns target EU citizens, this affects you.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why does the GDPR matter for your business?</h4><div class="collapsible-content"><div>GDPR violations can lead to fines of up to 20 million Euros, or 4% of the total worldwide turnover of the preceding financial year - whichever is higher.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do you make your site GDPR compliant?</h4><div class="collapsible-content"><div>Transparency and communication with your site visitors are key elements of the GDPR. As part of the new regulation, among other actions, you must let your site visitors know how you collect, store, and use their data, in a clear and transparent way.<br />
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In addition, you must comply with your site visitors' requests to receive a copy of their data that is processed on your site.<br />
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Learn how to <a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">prepare your site for GDPR</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Where is your Wix site hosted?</h4><div class="collapsible-content"><div>Wix has servers all over the world, including Europe and the United States, as well as backup servers in multiple locations. <br /><br />If the Processing of the User Customer Data involves transfer of such data outside of the European Economic Area (EEA) and the European data protection regulations apply to the transfers of such data, these transfers will be conducted in compliance with all applicable data protection regulations.<br /><br />To find out more about where Wix stores your data, please see section 5 of our <a href="https://www.wix.com/about/privacy">privacy policy</a>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a data controller? What is a data processor?</h4><div class="collapsible-content"><div>A data controller is the body or company that determines how, when, and by which means, a user's information is processed. As a site owner, you are considered to be a data controller.<br />
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A data processor processes the personal data on behalf of the data controller. If you built a site using Wix and you process your site visitors' data, Wix.com is considered to be your data processor. <br />
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Learn more about <a data-composite="true" href="https://www.wix.com/about/privacy-dpa-users" target="_blank">Wix's data processing agreement</a>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What about Cookies?</h4><div class="collapsible-content"><div>In accordance with the GDPR, you must inform your site visitors that you use cookies on your site. You can do this by <a data-composite="true" href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site" target="">adding a cookie banner</a>.<br />
Learn more about <a data-composite="true" href="https://support.wix.com/en/article/cookies-and-your-wix-site" target="">Cookies and your website</a>. </div></div></div></div><div data-component-type="text"><div>Click <a href="https://ec.europa.eu/info/law/law-topic/data-protection_en" target="_blank">here</a> for more detailed information on the GDPR. </div></div>

Wix.com is 100% committed to data protection. That’s why we welcome the General Data Protection Regulation (also known as the GDPR), which was approved and adopted by the European Union (EU).What is t...

Wix and the General Data Protection Regulation (GDPR)

Discover how Wix is committed to data protection and compliance with the General Data Protection Regulation (GDPR). This article explains the importance of the GDPR in safeguarding personal data and outlines the measures Wix has implemented to enhance customer trust and data security. Learn about your rights under the GDPR, including how to access your personal data and request its deletion, empowering you to take control of your information.

<div data-component-type="text"><div>Wix.com is 100% committed to data protection. That’s why we welcome the General Data Protection Regulation (also known as the GDPR), which was approved and adopted by the European Union (EU).</div></div><div data-component-type="heading"><h2 id="" level="4">What is the GDPR?</h2></div><div data-component-type="text"><div>The GDPR is a regulation intended to strengthen and unify data protection for all individuals within the EU. It aims to protect the fundamental right to privacy and the protection of personal data.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Wix and the GDPR</h2></div><div data-component-type="text"><div>Customer trust is our absolute top priority. </div></div><div data-component-type="text"><div>We have worked with a team of experts and have implemented the required adjustments to our products, services, and documentation, to ensure compliance with the GDPR. This empowers Wix customers to get more control over their personal data and gain the tools necessary to protect the information of visitors to Wix sites. </div></div><div data-component-type="text"><div>We are dedicated to data protection and have effectively reinforced this over the past 10 years. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">What are we doing to ensure data protection for all our customers?</h2></div><div data-component-type="text"><div>Wix deploys and maintains a range of technical and organizational security measures to protect our and our customers’ data and assets. Our security team leads the facilitation and development of procedures, processes and controls that govern the security and integrity of Wix and our users. For more information, see a detailed breakdown of <a data-composite="true" href="https://support.wix.com/en/article/wix-security-measures-overview" target="">Wix's Security Measures</a>.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Your rights under the GDPR</h2></div><div data-component-type="text"><div>In accordance with the GDPR, Wix provides you with an easy way to exercise your right to access all the personal data we have collected about you, as well as the right to &quot;be forgotten&quot; (to be permanently deleted from our databases). Click below for instructions:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/privacy-retrieving-your-wix-account-data" target="_blank"><strong>Right to access</strong></a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/privacy-permanently-deleting-your-wix-account-2888065" target=""><strong>Right to be forgotten</strong></a></li></ul></div>

Note:Only the site owner can access the privacy settings.Legislation such as the California Consumer Protection Act (CCPA) and the EU's General Data Protection Regulation (GDPR) and Brazil's Lei Geral...

Privacy: About Your Customer's Data

Learn how to manage your site’s compliance with data protection laws like the CCPA, GDPR, and LGPD. This article guides you on how to provide your customers with access to their data and how to delete it upon request. Understand what data is included in these requests and the responsibilities you hold as a site owner, ensuring you meet legal obligations while protecting your visitors' privacy.

<div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Only the site owner can access the privacy settings.</div></div></div></div><div data-component-type="text"><div>Legislation such as the California Consumer Protection Act (<a href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa" target="">CCPA</a>) and the EU's General Data Protection Regulation (<a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr">GDPR</a>) and Brazil's Lei Geral de Proteção de Dados (<a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-lgpd" target="">LGPD</a>) are designed to secure the personal data of those regions' citizens. </div></div><div data-component-type="text"><div>The CCPA gives consumers, who are defined as residents of California, rights over their personal information and how businesses may use that data. The GDPR is a regulation intended to strengthen and unify data protection for all individuals within the European Union (EU). This may affect businesses or websites that interact with EU citizens. Similarly, the LGPD provides data protection rights for Brazilian citizens. </div></div><div data-component-type="text"><div>The CCPA, LGPD and the GDPR grant customers the right to access data that site-owners have collected, as well as the right to have that data deleted.   </div></div><div data-component-type="text"><div>With Wix, you can provide your site visitors with a <a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target="">file of their data</a> or <a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data" target="">delete their data</a> from your database entirely. It's important to note that not all data is included in the file and not all data is erased. As a site owner, if you receive a request, it is your responsibility to ensure that you provide your site visitor with all their data. Likewise, if you receive a delete request, you must ensure that all their data is deleted. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="whats-included-in-your-customers-data-file-whats-erased-when-you-delete-a-customers-data" level="3">What's included in your customer's data file? What's erased when you delete a customer's data?</h2></div><div data-component-type="text"><ul><li>Contact details</li><li>Activities</li><li>Orders</li><li>Invoices</li><li>Other</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="whats-not-included-in-the-data-file-what-isnt-erased-when-you-delete-a-customers-data" level="3">What's not included in the data file? What isn't erased when you delete a customer's data?</h2></div><div data-component-type="text"><div><strong>Data from</strong> <strong>Custom Code</strong> (<strong>Velo by Wix)</strong><br />
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<a data-composite="true" href="https://support.wix.com/en/article/complying-with-privacy-regulation-requirements-to-retrieve-or-delete-site-visitor-data-in-velo-by-wix" target="">Data from custom code</a> is not included in your site visitor's data archive and it is not erased when you delete their data.<br />
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</div><div><strong>Data from third-party apps</strong><br />
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Data collected by third-party apps on your site is not included in the data file and is not erased when you delete your customer's data. It is your responsibility to retrieve your customer's data from your site's third-party apps and include it with the data file.<br />
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<strong>Data from other services implemented on your site</strong><br />
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Data collected by other services implemented on your site is not included in your customer's data file or erased when you delete your customer's data. This includes, for instance, data collected by tracking and analytics tools, such as Google Analytics or the Facebook pixel. It is your responsibility to contact these services and retrieve or erase your users' data upon request. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important</div><div class="info-content"><div>As stated in our <a href="https://www.wix.com/about/terms-of-use">Terms of Use</a>, it is your responsibility to ensure that Wix services are permitted and abide by your local laws. Any information contained herein is not legal advice and you should not rely upon it as such. Both the CCPA and GDPR are complex laws that demand multiple actions from site owners. We recommend that you seek legal advice to understand and to prepare for possible additional requirements stated in such regulations.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="getting-a-copy-of-your-customers-data" level="3">Getting a Copy of Your Customer's Data</h2></div><div data-component-type="text"><div>Your customers may request a copy of their data that your site has collected. </div></div><div data-component-type="heading"><h2 id="" level="4">To get a copy of your customer's data:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Privacy%20Center&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/cookie-consent-settings-app?referralInfo=article_about-your-customers-data" target="_blank">Go to Privacy &amp; Cookies</a> in your site's settings.</li>  <li>Click <strong>Visitor data</strong>.</li>  <li>Click <strong>Data request</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/12/10/927f6203-0625-4152-a1b9-152d182dffd7/da917430-0f51-4ae2-8254-97b994d86438.png" alt="creating a data request," /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>+ New Request</strong>. </li>  <li>Click the dropdown and select <strong>Get a copy of their data</strong>. </li>  <li>Click <strong>Continue</strong>. </li>  <li>Verify that the email <strong>or</strong> phone number belongs to the customer who made the request:
    <ul>
      <li>Enter their phone number.</li>      <li>Enter their email address. <br />
<strong>Important:</strong> Make sure to enter the email address <strong>exactly</strong> as it is saved in your contact list.  </li>    </ul>  </li>  <li>Click <strong>Submit Request</strong>. </li></ol></div><div data-component-type="text"><div>After submitting a request you will receive a notification confirming the start of the process. You'll receive your customer's data file within 48 hours of submitting the request. </div></div><div data-component-type="text"><div><strong>After you've received your customer's data file make sure to doing the following:</strong></div></div><div data-component-type="text"><ul><li>Confirm the customer's identity and contact details.</li><li>Download your customer's data file using the link in the email.</li><li>Send the file to your customer via email. </li></ul></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Notes:</div><div class="info-content"><ul><li>For larger files you may wish to use a file sharing service agreed with the customer.</li><li>No email is sent to your customer. As a site owner, it is your responsibility to send the data file. </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="permanently-deleting-your-customers-data" level="3">Permanently deleting your customer's data</h2></div><div data-component-type="text"><div>Your customers may request that you permanently delete their data that has been processed on your site. </div></div><div data-component-type="heading"><h2 id="" level="4">To delete your customer's data:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Privacy%20Center&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/cookie-consent-settings-app?referralInfo=article_about-your-customers-data" target="_blank">Go to Privacy &amp; Cookies</a> in your site's settings.</li>  <li>Click <strong>Visitor data</strong>.</li>  <li>Click <strong>Data Request</strong>.</li>  <li>Click <strong>+ New Request</strong>. </li>  <li>Click the dropdown and select <strong>Delete their data</strong>. </li>  <li>Click <strong>Continue</strong>. </li>  <li>Verify that the email <strong>or</strong> phone number belongs to the customer who made the request:
    <ul>
      <li>Enter their phone number.</li>      <li>Enter their email address. </li>    </ul>  </li>  <li>Click <strong>Submit Request</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/12/10/89c742e1-5317-4124-818c-ff3b1af523bb/bcf908c6-732d-4523-b297-3cacd8351146.png" alt="deleting visitor data," /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Continue</strong>. </li>  <li>Verify that the email <strong>or</strong> phone number belongs to the customer who made the request:
    <ul>
      <li>Enter their phone number.</li>      <li>Enter their email address. </li>    </ul>  </li>  <li>Click <strong>Submit Request</strong>. </li></ol></div><div data-component-type="text"><div>After submitting a delete request you will receive a notification confirming the start of the process. Your customer's data will be deleted within 48 hours of submitting the request. </div></div><div data-component-type="text"><div>Please note that your customer has not been notified of this process. It is your responsibility to inform your customer when their data has been deleted. </div></div>

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.In accordance with ...

Cookies and Your Wix Site

Learn how to manage cookies on your Wix site to comply with data privacy regulations. This article guides you on adding a cookie banner using the Wix Privacy Center, informing your visitors about cookie usage, and understanding the types of cookies utilized on your site. By following these steps, you can enhance user trust and ensure compliance with legal requirements.

<div data-component-type="text"><div>Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.</div></div><div data-component-type="text"><div>In accordance with data privacy regulations, you must inform your visitors that you are using cookies on your site. </div></div><div data-component-type="text"><div>You can use the <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Privacy%20Center&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/cookie-consent-settings-app?referralInfo=article_cookies-and-your-wix-site" target="_blank">Wix Privacy Center</a> to add a cookie banner to your site. This gives your site-visitors the opportunity to accept or decline non-essential cookies on your site. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why does Wix use cookies?</h4><div class="collapsible-content"><div>Wix uses cookies for important reasons, such as:</div><div><br /></div><ul>
  <li>To provide a great experience for your visitors and customers.</li>  <li>To identify your registered members (users who registered to your site).</li>  <li>To monitor and analyze the performance, operation and effectiveness of Wix's platform.</li>  <li>To ensure our platform is secure and safe to use. </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="types-of-cookies" level="3">Types of cookies</h2></div><div data-component-type="text"><div>In general, the cookies which are initially placed on your Wix website may be categorized as essential cookies. However, considering that our platform gives you the ability to add multiple components, codes, third-party applications...and so on, your website may include other types of cookies which might require specific settings.</div></div><div data-component-type="text"><div>Take a look at the table below to see which cookies we place on Wix sites:</div></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th><div>Cookie Name</div></th><th><div>Purpose</div></th><th><div>Duration</div></th><th><div>Cookie Type</div></th></tr></thead><tbody><tr><td><div>XSRF-TOKEN</div></td><td><div>Cookie for fraud detection of calls</div></td><td><div>Session</div></td><td><div>Essential</div></td></tr><tr><td><div>hs</div></td><td><div>Security Cookie for Hive (legacy)</div></td><td><div>Session</div></td><td><div>Essential</div></td></tr><tr><td><div>svSession</div></td><td><div>Cookie for security, stability, and core site function</div></td><td><div>12 months</div></td><td><div>Essential</div></td></tr><tr><td><div>SSR-caching</div></td><td><div>Performance cookie for rendering</div></td><td><div>24 hours</div></td><td><div>Essential</div></td></tr><tr><td><div>TS*</div></td><td><div>Cookies for attack detection</div></td><td><div>Session</div></td><td><div>Essential</div></td></tr><tr><td><div>bSession</div></td><td><div>Used for system effectiveness measurement</div></td><td><div>24 hours</div></td><td><div>Essential</div></td></tr><tr><td><div>fedops.logger.sessionId</div></td><td><div>Tracking session errors and issues (resilience)</div></td><td><div>12 months</div></td><td><div>Essential</div></td></tr><tr><td><div>_wixAB3|*</div></td><td><div>Cookie for site experiments</div></td><td><div>6 months</div></td><td><div>Essential</div></td></tr><tr><td><div>server-session-bind</div></td><td><div>Cookie for API protection</div></td><td><div>Session</div></td><td><div>Essential</div></td></tr><tr><td><div>client-session-bind</div></td><td><div>Cookie for API protection</div></td><td><div>Session</div></td><td><div>Essential</div></td></tr><tr><td><div>oAuthState</div></td><td><div>Session cookie for identification</div></td><td><div>Session</div></td><td><div>Essential</div></td></tr><tr><td><div>wixSession</div></td><td><div>Cookie for security, stability, and core site function</div></td><td><div>12 months</div></td><td><div>Essential</div></td></tr><tr><td><div>sec-fetch-unsupported</div></td><td><div>Used to indicate browser limitations preventing the enabling of site security features</div></td><td><div>Session</div></td><td><div>Essential</div></td></tr></tbody></table></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Your site may use cookies that aren't listed in the table above. For example, if you're using one of Wix's business solutions (Wix Stores, Wix Restaurants, Wix Bookings etc.), third-party apps or third-party integrations (e.g. Google Analytics, Facebook Ads). These apps and integrations may place additional cookies on your site.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="checking-your-cookies" level="3">Checking your cookies</h2></div><div data-component-type="text"><div>You can check which cookies are used by each business solution, third-party app or third-party integration using Chrome's built-in cookie view. While in incognito mode, click the <strong>Secure </strong>icon <img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2019/03/18/35e98480-276c-46b7-880b-23ec3bcfb97d.png" /> next to the URL bar and then select <strong>Cookies</strong>.  </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Make sure you're viewing your site in <a data-composite="true" href="https://support.wix.com/en/article/opening-your-browser-in-incognitoprivate-browsing-mode" target="">incognito mode</a> so that your browser doesn't detect irrelevant cookies.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8769cf44-f342-494c-b25f-cc98c9da3e82/2019/03/18/2b1b9aca-0e41-4ca5-b615-dc4288774fc6.png" alt="secure icon shown in URL bar," /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="informing-your-visitors-about-cookies" level="3">Informing your visitors about cookies</h2></div><div data-component-type="text"><div>Data privacy laws and regulations may require you to inform your site visitors that you're using cookies. This can be done by adding a <a data-composite="true" href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site" target=""><ins>cookie banner</ins></a> to your site. You can also add a section about your site's cookies in <a data-composite="true" href="https://support.wix.com/en/article/creating-a-privacy-policy" target="">your privacy policy</a>. Make sure to include details about the types of cookies your site uses.</div></div><div data-component-type="text"><div>When informing your visitors of cookies, we recommend directing them to good sources of information such as <a data-composite="true" href="https://www.allaboutcookies.org/" target="_blank">All About Cookies</a>. Your visitors should be able to see what cookies are used and how to manage them properly.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Useful links to include in your privacy policy</h4><div class="collapsible-content"><div>The following links explain how to access cookie settings in various browsers:</div><ul>
  <li><a href="http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies" target="_blank">Cookie settings in Firefox</a></li>  <li><a href="https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies" target="_blank">Cookie settings in Internet Explorer</a></li>  <li><a href="http://www.google.com/support/chrome/bin/answer.py?answer=95647" target="_blank">Cookie settings in Google Chrome</a></li>  <li><a href="http://support.apple.com/kb/PH17191?viewlocale=en_US&amp;locale=en_US" target="_blank">Cookie settings in Safari (OS X)</a></li>  <li><a href="https://support.apple.com/en-us/HT201265" target="_blank">Cookie settings in Safari (iOS)</a></li>  <li><a href="https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&amp;hl=en&amp;oco=0" target="_blank">Cookie settings in Android</a></li></ul><div><br />
To opt out of being tracked by Google Analytics across all websites, visit this link: <a href="http://tools.google.com/dlpage/gaoptout">http://tools.google.com/dlpage/gaoptout</a>.</div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>The information contained herein is not legal advice and you should not rely upon it as such. Specific requirements regarding cookies may vary between states and / or jurisdictions, in accordance with local laws and data protection authority's views. As stated in our <a href="https://www.wix.com/about/terms-of-use">Terms of Use</a>, it is your responsibility to ensure that Wix services are permitted and abide by your local laws.<br />
<br />
We strongly suggest you seek legal advice to better understand which requirements specifically apply to your jurisdiction, to ensure that you are fully compliant.</div></div></div></div>

You can add Wix Forms to your site to receive explicit consent from your site visitors before processing their data. Important:In many countries, consent is required before customer data can be proces...

Using Wix Forms to Receive Explicit Consent

Discover how to add Wix Forms to your site to obtain explicit consent from visitors before processing their data, ensuring compliance with regulations like GDPR and CCPA. Learn to customize your form's design and include a "Terms of Use" checkbox that visitors must select before submitting. This setup helps you manage visitor information responsibly while enhancing your site's functionality.

<div data-component-type="text"><div>You can <a href="https://support.wix.com/en/article/wix-forms-an-overview">add Wix Forms to your site</a> to receive explicit consent from your site visitors before processing their data. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Important:</div><div class="info-content"><div>In many countries, consent is required before customer data can be processed. Learn more about preparing your site for the <a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">GDPR</a> and the <a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa" target="">CCPA</a>.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">Step 1 | Adding and setting up your form</h2></div><div data-component-type="text"><div>Using Wix Forms you can add a form to your site to collect information from your visitors. You can set up and design your form to match your site's style.</div></div><div data-component-type="tabs"><div class="tabs-wrapper"><div class="headings-wrapper"><div data-slug="Wix-Editor" class="tab-heading heading-0">Wix Editor </div><div data-slug="Wix-Studio" class="tab-heading heading-1">Wix Studio</div></div><div class="tab-contents-wrapper"><div class="tab-content"><div data-component-type="text"><ol>
  <li>Click <strong>Add </strong><img data-composite="true" src="https://d2eyqiy4n03ve6.cloudfront.net/12345678-1234-1234-1234-1234567890ab/2015/08/10/13f4d230-16f8-4996-97fe-5e7b1cc85ba8.png" /> on the left side of the editor.</li>  <li>Click <strong>Contact &amp; Forms</strong>.</li>  <li>Scroll through the available form templates and drag the one you want onto your site. <br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/21e446eb-7f73-4f2f-84b1-c6b77e64e45e/2024/04/15/9d3be793-7873-4372-a432-ced395096789/780d15f7-b062-4404-9e1d-737820b43a2c.png" /></li>  <li>Click <strong>Edit Form</strong>. </li>  <li>Click <strong>Settings</strong> and add a form name to your form.</li></ol></div></div><div class="tab-content"><div data-component-type="text"><ol>
  <li>Click <strong>Add Elements </strong><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2023/06/14/cef22a14-dfc9-43c7-a54f-72ed83266050/741248d2-4240-497e-a282-2a7d15d8afac.png" /> on the left side of the editor.</li>  <li>Click <strong>Contact &amp; Forms</strong>.</li>  <li>Click <strong>Create New Form </strong>or<strong> </strong>select a form from the premade templates<strong> </strong>and drag the form element onto the page.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/06/06/70e05c53-c629-467a-a526-93742af21ab1/cc16646d-0d75-451e-959a-ecd818858296.png" /></li>  <li>Click <strong>Edit Form</strong>. </li>  <li>Click <strong>Settings</strong> and add a form name to your form.</li></ol></div></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">Step 2 | Adding an explicit consent checkbox</h2></div><div data-component-type="text"><div>You can receive explicit consent by adding a &quot;Terms of Use&quot; checkbox to your form. Visitors are required to select the checkbox before they can click Submit. Add a link to your &quot;<a data-composite="true" href="https://support.wix.com/en/article/creating-a-terms-and-conditions-policy" target="">Terms of Use</a>&quot; page so that visitors can read them.</div></div><div data-component-type="text"><ol>
  <li>Click the form in your editor.</li>  <li>Click <strong>Edit Form</strong>.</li>  <li>Under <strong>Add form fields</strong>, click <strong>Checkbox</strong>. </li>  <li>Click the checkbox in your editor and edit the following:
    <ul>
      <li><strong>Add a Field message:</strong> This is the text that appears next to the checkbox (e.g., I accept the terms &amp; conditions).</li>      <li><strong>Add a Link: </strong>Edit the link text and click the <strong>Link</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/9dcc39dd-da6f-4c38-b1c3-ee79d33f39d5/2022/10/18/d5e55157-8cf7-485a-a6a0-52dd53dd5133/c7234439-dbd2-4970-80ac-2c0168d7c127.png" /> to choose your Terms of Use link page.</li>      <li><strong>Enable the Required toggle:</strong> Choose whether this is a required field or not. If you require explicit consent before your visitor clicks Submit, enable the <strong>Required </strong>toggle.</li>    </ul>  </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/9fece466-836a-4dbb-b473-f21bfa85fc71/2019/01/24/134b58d0-d7fa-45ee-83f8-0a929ea573cd.png" alt="a form with an accept terms and conditions checkbox," /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tips:</div><div class="info-content"><ul>
  <li>Click the form in your editor and click <strong>Settings</strong>. Use the  <strong>Layout </strong><img data-composite="true" src="https://d2eyqiy4n03ve6.cloudfront.net/12345678-1234-1234-1234-1234567890ab/2015/12/15/a8e582d0-16f4-480f-8634-997e18b14e8c.png" /> and <strong>Design </strong><img data-composite="true" src="https://d2eyqiy4n03ve6.cloudfront.net/12345678-1234-1234-1234-1234567890ab/2015/12/15/99d635f1-4560-43c8-a0c4-684cd2158d59.png" /> icons to change the way your form<strong> </strong>looks (size, colors, fonts etc.).</li>  <li>You can connect your <a data-composite="true" href="https://support.wix.com/en/article/wix-forms-saving-your-form-data-to-your-contacts" target="">Wix Form to your contacts</a>.</li></ul></div></div></div>

In accordance with both the CCPA and the GDPR, your site visitors may request a copy of their data that your site has collected. They may also request that you permanently delete their data.It's impor...

Complying with Privacy Regulation Requirements to Retrieve or Delete Site Visitor Data in Velo by Wix

Learn how to manage visitor data in compliance with CCPA and GDPR by providing site visitors with a copy of their collected data or permanently deleting it. This article guides you through exporting filtered data from your sandbox or live collections and deleting visitor data using unique identifiers. By following these steps, you can ensure transparency and maintain trust with your site visitors.

<div data-component-type="text"><div>In accordance with both the CCPA and the GDPR, your site visitors may request a copy of their data that your site has collected. They may also request that you permanently delete their data.</div></div><div data-component-type="text"><div>It's important to remember that data you collect on your site may exist in either, or both, your optional sandbox and live Collections. The following instructions apply to both collections and assumes your collection includes a field that uniquely identifies data you collect from a site visitor.</div><div><br /></div><div>You can learn more about an <a data-composite="true" href="https://support.wix.com/en/article/cms-about-sandbox-and-live-collections-and-syncing" target="">optional Sandbox</a>.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="sending-your-visitor-a-copy-of-their-sandbox-or-live-collections" level="3">Sending Your Visitor a Copy of their Sandbox or Live Collections</h2></div><div data-component-type="text"><ol>
  <li>In the CMS, use the filter menu option to filter the data in your collection, based on the unique identifier for your visitor.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/11e10e4f-b84d-4136-a5a9-6109fab0b7d7/2018/04/30/eff3e0ac-6ee4-4649-81d8-74ffe8dedf92.png" alt="filtering data," /></div></div><div data-component-type="text"><ol><li>Click Import/Export and select <strong>Export Filtered Data</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/11e10e4f-b84d-4136-a5a9-6109fab0b7d7/2018/04/30/4fbcf20b-4c1b-452e-baba-e012b42913c6.png" alt="exporting a file," /></div></div><div data-component-type="text"><ol>
  <li>The filtered data from your collection is exported to a CSV file with the same name as your collection and saved to your browser's default location. Send the visitor the exported file. </li></ol><div><br />
Learn more about <a href="https://support.wix.com/en/article/cms-formerly-content-manager-exporting-content-from-your-collection" target="_blank">exporting data</a>.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="deleting-visitor-data-from-your-sandbox-or-live-collections" level="3">Deleting Visitor Data from Your Sandbox or Live Collections</h2></div><div data-component-type="text"><ol>
  <li>In the CMS, use the filter menu option to filter the data in your collection, based on the unique identifier for your visitor.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/11e10e4f-b84d-4136-a5a9-6109fab0b7d7/2018/04/30/fb2af3bc-cffd-4e0d-8c7b-26c6bf2af337.png" alt="filtering data," /></div></div><div data-component-type="text"><ol>
  <li>To select multiple items, hold down the Ctrl key and click each row, or click and drag to select multiple rows. </li>  <li>Right-click on one of the selected row's numbers and select Delete from the menu. </li></ol><div><br />
Learn more about working with <a href="https://support.wix.com/en/article/cms-about-sandbox-and-live-collections-and-syncing" target="">sandbox collections and live collections</a>.</div></div>

Terms and conditions (“Terms”) are a set of legal terms defined by the owner of a website. They set forth the terms and conditions governing the activities of the website visitors on the said website ...

Creating a Terms and Conditions Policy

Learn how to create comprehensive terms and conditions for your website to establish a clear legal agreement between you and your visitors. This article outlines essential components to include, such as user eligibility, commercial terms, return policies, and liability limitations. By tailoring your Terms to your website's specific needs, you can protect yourself legally and enhance user trust. Remember, seeking legal advice is recommended for proper implementation.

As data privacy laws continue to develop, it's important to make sure your site complies with regulations like the GDPR and the CCPA. Add a cookie banner to ask for permission before placing &quot;non...

About Privacy & Cookies

Ensure your site complies with data privacy laws like GDPR and CCPA by adding a customizable cookie banner to request consent for non-essential cookies. Learn to create a transparent privacy policy and include a "Do Not Sell My Personal Information" link for visitor control over their data. Manage consent logs directly from your dashboard to demonstrate compliance and facilitate data requests for your visitors.

<div data-component-type="text"><div>As data privacy laws continue to develop, it's important to make sure your site complies with regulations like the GDPR and the CCPA. Add a cookie banner to ask for permission before placing &quot;non-essential&quot; cookies. You can also let visitors opt out of the sale of their data with a Do Not Sell My Personal Information link. Then, conveniently manage your consent logs directly from your site's dashboard.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="displaying-a-cookie-consent-banner" level="3">Displaying a cookie consent banner </h2></div><div data-component-type="text"><div>In accordance with regulations like the <a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target=""><ins>GDPR</ins></a>, you must ask for consent before placing &quot;non-essential&quot; cookies* on your visitor’s device. Add a cookie banner to inform them about the cookies you're using and collect their consent. <a href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site"><ins>Learn More</ins></a></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What's the difference between essential and non-essential cookies?</h4><div class="collapsible-content"><ul>
  <li><strong>Essential cookies</strong> are automatically placed on your visitors' computer or device as they are necessary for certain actions to take place on your site. Without these cookies being used, visitors couldn't benefit from some of the services your site may offer.</li>  <li><strong>Non-Essential cookies </strong>are any cookies that do not fall within the definition of Essential. These include, but are not limited to, cookies used to analyse user behavior or display personalized ads.</li></ul></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2020/08/02/9a8c6cbc-54b6-46c5-b6fc-495d504b3683/23e65858-9f69-4106-a3e2-9fe682807ba1.png" alt="example of a cookie consent banner," /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip: </div><div class="info-content"><div>The content of your cookie banner is fully customizable. You can edit any text or explanation on the banner to your individual style and needs.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="creating-a-privacy-policy" level="3">Creating a privacy policy</h2></div><div data-component-type="text"><div>Transparency and communication with your visitors are key elements of regulations like the GDPR. Visitors should be able to get a clear understanding of the data your site uses, and opt out if they prefer doing so. To increase trust and stay compliant, add a link to <a data-composite="true" href="https://support.wix.com/en/article/creating-a-privacy-policy" target="">your privacy policy</a> to your cookie banner or your site's footer. The policy must explain all the ways you collect, use, disclose and manage visitor data.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="adding-a-do-not-sell-my-personal-information-link" level="3">Adding a Do Not Sell My Personal Information link</h2></div><div data-component-type="text"><div>According to privacy regulations like the <a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa" target=""><ins>CCPA</ins></a>, your visitors must have control over the sale of their personal information. They should have the option to refuse the sale and transfer of their data to any third party. Adding a <a data-composite="true" href="https://support.wix.com/en/article/adding-a-do-not-sell-data-link-to-your-wix-site" target="">Do Not Sell My Personal Information</a> link that visitors can click to disable data transfers can help you comply with the CCPA regulation.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2020/08/02/051afcf2-daec-47f0-bab1-20bb244de5da/74f424a9-8a08-402f-b0ca-9739056957c0.png" alt="example of a do not sell my data link" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="managing-your-consent-log" level="3">Managing your consent log</h2></div><div data-component-type="text"><div>Keeping an <a data-composite="true" href="https://support.wix.com/en/article/managing-your-sites-consent-log" target="">organized consent log</a> is a great way of demonstrating your site's compliance with data regulations. By default, consent collected through the Cookie Banner and the Do Not Sell My Personal Information Link is automatically logged so you can access the info at any time.</div></div><div data-component-type="text"><div>Download your visitors' consent log to see a list of every visitor interacting with the banner or the link. You can see details like your visitor's IP address, the date &amp; time of their visit and the exact types of cookies they've accepted or refused. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="submitting-data-requests-for-your-visitors" level="3">Submitting data requests for your visitors</h2></div><div data-component-type="text"><div>Some data privacy regulations (e.g., GDPR, CCPA) require giving your visitors access to the information your site has collected about them. They also have the right to <a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target="">request their personal data</a> to be permanently deleted. From your Privacy &amp; Cookies area, you can conveniently submit these requests on their behalf.</div></div>

Data privacy laws are increasingly in use around the globe. The General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and the Lei Geral de Proteção de Dados (LGPD) are amon...

Your Site and Data Privacy Regulations

Understand how to navigate global data privacy laws like GDPR, CCPA, and LGPD to protect your site visitors' rights. Each regulation has unique requirements that may apply to your site based on your audience's location. Utilize the Wix Privacy Center to ensure compliance with the relevant laws, enhancing your site's transparency and trustworthiness while safeguarding personal data.

<div data-component-type="text"><div>Data privacy laws are increasingly in use around the globe. The General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and the Lei Geral de Proteção de Dados (LGPD) are among the best known examples. These laws are designed to protect the rights of citizens and consumers in an online world. </div></div><div data-component-type="text"><div>Though both the GDPR, CCPA and the LGPD are designed to protect visitor data, the requirements of each legislation are different. Depending on where your site is viewed, your site may be subject to one, some or all of these regulations. Use the Wix Privacy Center to help you comply with the regulation(s) relevant to your site. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-the-gdpr" level="3">About the GDPR</h2></div><div data-component-type="text"><div>The General Data Protection Regulation (GDPR) aims to protect the fundamental right to privacy and the protection of the personal data of European Union (EU) citizens. This regulation affects any entity (including websites) that processes EU citizens' personal data. Whether or not you, or your business, is located in the EU; if you have EU site-visitors or, if your marketing campaigns target EU citizens, this affects you.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><ul>
  <li><a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">Preparing Your Site for the GDPR</a></li>  <li><a href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site" target="">Displaying a Cookie Banner on Your Wix Site</a></li>  <li><a href="https://support.wix.com/en/article/gdpr-and-email-marketing" target="">GDPR and Email Marketing</a></li>  <li><a href="https://support.wix.com/en/article/general-data-protection-regulation-gdpr" target="">Wix and the GDPR</a></li>  <li><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target="">Right to access</a></li>  <li><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data" target="">Right to be forgotten</a></li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-the-ccpa" level="3">About the CCPA</h2></div><div data-component-type="text"><div>The California Consumer Privacy Act (CCPA) aims to protect the consumer rights of California residents. The act serves to encourage stronger privacy for consumers and promote greater transparency for companies who have an online presence in the state.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><ul>
  <li><a href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa" target="">Preparing Your Site for the CCPA</a></li>  <li><a href="https://support.wix.com/en/article/wix-and-the-california-consumer-privacy-act-ccpa" target="">Wix and the CCPA</a></li>  <li><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target="">Right to access</a></li>  <li><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data" target="">Right to be deleted</a></li>  <li><a href="https://support.wix.com/en/article/adding-a-do-not-sell-data-link-to-your-wix-site" target="">Right to opt-out of the sale of personal information</a></li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-the-lgpd" level="3">About the LGPD</h2></div><div data-component-type="text"><div>The Lei Geral de Proteção de Dados (LGPD) serves to protect the fundamental right to privacy and the protection of the personal data of Brazilian citizens. This regulation affects any entity (including websites) that processes Brazilian citizens' personal data. Whether or not you, or your business, is located in Brazil; if you have Brazilian site-visitors, this affects you.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><ul>
  <li><a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-lgpd" target="">Preparing Your Wix Site for the LGPD</a></li>  <li><a href="https://support.wix.com/en/article/wix-and-the-lei-geral-de-prote%C3%A7%C3%A3o-de-dados-lgpd" target="">Wix and the LGPD</a></li>  <li><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data">Right to access</a></li>  <li><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data">Right to be deleted</a></li></ul></div></div></div>

The Wix Cookie Banner is no longer available for new sites. The Usercentrics cookie banner is now available as an alternative solution. If you already have a Wix Cookie Banner active in your site, the...

Displaying a Usercentrics for Wix Cookie Banner

Discover how to implement the Usercentrics cookie banner on your Wix site as a replacement for the discontinued Wix Cookie Banner. This article guides you through adding the banner, running site scans for cookie compliance, and customizing its appearance to align with your brand. By using this solution, you can effectively manage user consent for cookies, ensuring compliance with privacy regulations and enhancing user trust.

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>The Wix Cookie Banner is no longer available for new sites. The Usercentrics cookie banner is now available as an alternative solution. If you already have a Wix Cookie Banner active in your site, the banner continues to collect consent from your users and you can continue to <a data-composite="true" href="https://support.wix.com/en/article/managing-the-wix-cookie-banner" target="">customize your banner and link to your legal notices</a>. </div></div></div></div><div data-component-type="text"><div>A cookie consent banner is a notification that informs your visitors on how their cookies are being used on your site. Wix has partnered with Usercentrics to offer you a consent banner solution that includes automated monthly site scans, translation in up to 60 languages, and is supported for Google Consent Mode v2.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2025/04/10/497f7958-deb9-487b-bacf-dcba48209537/4aafe2e7-cfa1-4c7c-9739-7ce9ea9626d1.png" alt="usercentrics cookie banner shown on landing page," /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-cookies" level="3">About cookies</h2></div><div data-component-type="text"><div>If you don't have a cookie consent banner active, all cookies and scripts are loaded when a visitor first enters your site. </div><div>If you have a cookie consent banner active, the behavior is different. When a visitor first enters your site, only essential cookies and scripts are loaded. In order to use other types of cookies and scripts (e.g., Functional, Marketing, Analytics), you must obtain consent from your visitor. Visitors can either approve all cookie types by simply clicking <strong>Accept All</strong>, or only allow specific types by disabling<strong> </strong>the toggles for those cookie types.  </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Important information about Marketing &amp; Analytics integrations</h4><div class="collapsible-content"><div>Once you add a cookie banner to your site, it automatically disables the usage of non-essential cookies and scripts until your visitor provides consent. </div><div><br /></div><div>As a result, certain Marketing and Analytics integrations will only work after a visitor approves using the relevant cookies. Below are some examples of the apps that will not work before obtaining visitor consent:</div><ul>
  <li><strong>Functional cookies: </strong>Hubspot and apps created by POWr. </li>  <li><strong>Marketing cookies: </strong>Marketing integrations such as Facebook Ads, Google Ads and Facebook Pixel. </li>  <li><strong>Analytics cookies: </strong>Analytical tools like Google Analytics, Hotjar and Wix Analytics.  </li></ul><div><br /></div><div><strong>What isn't covered by the cookie canner?</strong></div><div>There are <a data-composite="true" href="https://support.wix.com/en/article/important-information-about-editor-elements-third-party-apps-custom-code-and-the-cookie-banner" target="">elements and apps</a> that the cookie banner cannot control. In other words, Wix cannot guarantee that the cookie banner is able to block potential non-essential cookies from these parties:</div><ul>
  <li>Third-party apps from the app market </li>  <li>Custom code can be categorized so browsers can recognize their purpose. Learn about <a data-composite="true" href="https://support.wix.com/en/article/categorizing-your-custom-code" target="">categorizing custom code</a>.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-add-the-cookie-banner" level="3">Step 1 | Add the cookie banner</h2></div><div data-component-type="text"><div>To make the Usercentrics for Wix cookie banner appear on your site, head over to the Wix Privacy Center and add the consent banner to your site. The basic version of the Usercentrics cookie banner is free to use and fully GDPR-compliant.</div></div><div data-component-type="text"><div>If you wish to access premium features such as privacy trigger placement, customizable text and legal document linking, you'll need to sign up for a monthly or yearly Usercentrics plan. Usercentrics offers a 14-day trial period on sign up. </div></div><div data-component-type="heading"><h2 id="" level="4">To add the cookie banner:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Privacy%20Center&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/cookie-consent-settings-app?referralInfo=article_displaying-a-cookie-banner" target="_blank">Go to Privacy &amp; Cookies</a> in your site's dashboard.</li>  <li>Click <strong>Add to Site </strong>next to <strong>Add a cookie consent banner</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2025/05/09/60698189-3a9c-488d-825b-dceae5e253bd/26a3efe2-bcf6-4bc6-ae08-c4637606f60e.png" alt="adding usercentrics banner," /></div></div><div data-component-type="text"><ol>
  <li>Review the Usercentrics information and click <strong>Agree &amp; Add</strong> to continue. </li>  <li>(Optional) To access premium banner features, click <strong>Upgrade Now</strong>.
    <ol>
      <li>Add your billing information for app renewal and click <strong>Submit Purchase</strong>. </li>    </ol>  </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-run-a-scan-of-your-site" level="3">Step 2 | Run a scan of your site</h2></div><div data-component-type="text"><div>Perform a scan of your site to identify components that may require user consent. The scan shows both Wix and 3rd-party components as well as describing the cookie type (e.g., Functional, Marketing, Analytics) they employ. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2025/04/10/e6523df2-26e8-4be7-b969-711958bc3502/da385e66-6d22-4390-8840-c39b35fafcce.png" alt="usercentrics scan report example," /></div></div><div data-component-type="text"><div>If the scan tells you that action is required, you can review the relevant component as well as the suggested courses of action presented in your scan report. An automated scan is scheduled once monthly, but you can choose to re-scan your site at any time.</div></div><div data-component-type="heading"><h2 id="" level="4">To run a scan:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/privacy-center/cookiebot-banner-settings?&amp;title=Select%20a%20site&amp;buttonText=Manage+cookie+banner" target="_blank">Go to Cookie Consent Banner</a> in your site's dashboard.</li>  <li>Click <strong>Website Scan</strong>.</li>  <li>Choose one of the following:
    <ul>
      <li>For first-time users, click <strong>Scan</strong>.</li>      <li>To re-scan your site, click <strong>Re-scan website now</strong>.</li>    </ul>  </li>  <li>Click <strong>View scan results</strong> to review your scan report. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-3-customize-your-banners-look-texts" level="3">Step 3 | Customize your banner's look &amp; texts</h2></div><div data-component-type="text"><div>After enabling the cookie banner, make it your own by customizing the design. Premium users can also edit colors, layout, theme and adjust the text to your tone &amp; voice. </div></div><div data-component-type="text"><div>Additionally, all users can link the banner to a privacy policy so visitors are aware of all of the ways your site collects, uses, discloses, and manages their data.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title"></div><div class="info-content"><div>Learn more about <a data-composite="true" href="https://support.wix.com/en/article/creating-a-privacy-policy" target="">creating a privacy policy</a> for your site.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2025/05/09/f22316f6-9074-41c8-b2f5-b6398739551d/11d814af-bdd8-446c-9015-8a329dbe24b9.png" alt="customizing banner appearance," /></div></div><div data-component-type="heading"><h2 id="" level="4">To customize your banner:</h2></div><div data-component-type="tabs"><div class="tabs-wrapper"><div class="headings-wrapper"><div data-slug="Free-banner" class="tab-heading heading-0">Free banner</div><div data-slug="Premium-banner" class="tab-heading heading-1">Premium banner</div></div><div class="tab-contents-wrapper"><div class="tab-content"><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/privacy-center/cookiebot-banner-settings?&amp;title=Select%20a%20site&amp;buttonText=Manage+cookie+banner" target="_blank">Go to Cookie Consent Banner</a> in your site's dashboard.</li>  <li>Customize your banner with the following options:
    <ul>
      <li>Under <strong>Appearance:</strong>
        <ul>
          <li><strong>Layout: </strong>You can choose a slimmed or full-size banner.</li>          <li><strong>Theme: </strong>You can choose from a light or dark theme. </li>        </ul>      </li>      <li>Under<strong> Text labels:</strong>
        <ul>
          <li><strong>Main language: </strong>You can set the main language of your banner. </li>          <li><strong>Links</strong>: Add links to your policy documents such as your privacy policy.</li>        </ul>      </li>      <li>Under<strong> Language:</strong> 
        <ul>
          <li><strong>Language</strong>: Select an optional language for your cookie banner to display in. You can add only 1 additional language in the free banner version. </li>        </ul>      </li>      <li>Under <strong>Advanced</strong>: 
        <ul>
          <li><strong>Enable placeholders</strong>: Enable the toggle to prevent loading third-party components managed by Wix, like Google Maps and Facebook, until consent is provided.</li>          <li><strong>Redisplay your banner</strong>: Click <strong>Resurface</strong> to force the consent banner to reappear for all users.</li>        </ul>      </li>    </ul>  </li></ol></div></div><div class="tab-content"><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/privacy-center/cookiebot-banner-settings?&amp;title=Select%20a%20site&amp;buttonText=Manage+cookie+banner" target="_blank">Go to Cookie Consent Banner</a> in your site's dashboard.</li>  <li>Customize your banner with the following options:
    <ul>
      <li>Under <strong>Appearance</strong>:
        <ul>
          <li><strong>Layout</strong>: Choose a flat or full-size banner, and whether you want your banner to appear in the center, or at the bottom of the page.</li>          <li><strong>Theme: </strong>Choose from a light (default), dark or custom theme. The custom theme allows you to select colors, fonts and add overlay or shadow effects.</li>        </ul>      </li>      <li>Under<strong> Privacy trigger</strong> you can customize the position, color and icon of your privacy trigger. You can also show your trigger only on selected pages, if desired.</li>      <li>Under <strong>Text labels</strong>: 
        <ul>
          <li><strong>Language</strong>: Select the language you wish to edit content in.</li>          <li><strong>Text</strong>: Personalize the text of your banner title and message,  legal text links and buttons.</li>          <li><strong>Links</strong>: Add links to your policy documents such as your privacy policy</li>        </ul>      </li>      <li>Under<strong> Language</strong>: Add up to 60 languages that you wish to support in your cookie banner and remove those no longer needed. Translations are provided automatically by Usercentrics. </li>      <li>Under <strong>Advanced</strong>: 
        <ul>
          <li><strong>Enable placeholders</strong>: Enable the toggle to prevent loading third-party components managed by Wix, like Google Maps and Facebook, until consent is provided.</li>          <li><strong>Redisplay your banner</strong>: Click <strong>Resurface</strong> to force the consent banner to reappear for all users.</li>        </ul>      </li>    </ul>  </li></ol></div></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-4-enable-your-banner" level="3">Step 4 | Enable your banner</h2></div><div data-component-type="text"><div>After reviewing your banner you're ready to make it visible to your site visitors. Once you do, the banner is enabled on your site and starts collecting consent from your visitors.  </div></div><div data-component-type="heading"><h2 id="" level="4">To enable your banner:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/privacy-center/cookiebot-banner-settings?&amp;title=Select%20a%20site&amp;buttonText=Manage+cookie+banner" target="_blank">Go to Cookie Consent Banner</a> in your site's dashboard.</li>  <li>Enable the <strong>Show banner</strong> toggle.<br />
<strong>Note</strong>: You can use the toggle to disable your banner if you need to. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2025/05/09/c205914f-538d-495b-8ba0-400e83f8fcc2/ccad4e92-36e4-4714-bb15-0842dfa81761.png" alt="A screenshot showing the toggle to click to enable your banner" /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Access your Consent Log to view and manage consent collected through your cookie banner. If needed, you can <a data-composite="true" href="https://support.wix.com/en/article/managing-your-sites-consent-log" target="">export the log and search for specific site members</a>. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about cookies and your Wix site. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a privacy trigger?</h4><div class="collapsible-content"><div>The Usercentrics privacy trigger is a collapsed access point to the cookie banner. Once clicked, the cookie banner expands to full size and visitors and revisit their cookie preferences. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">My cookie banner does not display for visitors. Why is this happening?</h4><div class="collapsible-content"><div>There are 2 possible reasons for your cookie banner not displaying once it's been enabled:</div><ul>
  <li>Once a site visitor accepts or declines cookies, the banner remembers that preference, and no longer appears in full view for that visitor. By clicking the privacy trigger, your visitors can re-access your cookie banner to view or change their cookie preferences.</li>  <li>If your domain is not properly connected, the cookie banner won't appear. You can troubleshoot domain connection issues using the <a data-composite="true" href="https://support.wix.com/en/article/wix-domain-assistant-3777632" target="">Wix Domain Assistant</a>.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I view my cookie banner while editing my site?</h4><div class="collapsible-content"><div>No. Your banner can't be viewed in your editor or <strong>Preview</strong> mode. To see your changes, save and go to your live site.  </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I create a privacy policy for my site?</h4><div class="collapsible-content"><div>Wix provides a guide to <a data-composite="true" href="https://support.wix.com/en/article/creating-a-privacy-policy" target="">creating a privacy policy</a> for your site. Link the banner to a privacy policy so visitors are aware of all of the ways your site collects, uses, discloses, and manages their data. This helps in protecting visitor privacy if there is information they don't want to share with your site. You can either link to a page on your site or to an external web address providing the info.</div></div></div></div>

Note:Only the site owner can access the privacy settings.Managing an organized consent log is a great way of demonstrating your site's compliance with data regulations (e.g. GDPR, CCPA). Download your...

Managing Your Site's Consent Log

Discover how to manage your site's privacy settings by utilizing the consent log feature. This article guides you in accessing and exporting your consent log, which tracks visitors' agreements or refusals regarding data collection. Learn how to renew visitor consent when making changes to your cookie policy, ensuring compliance with regulations like GDPR and CCPA. By following these steps, you can maintain transparency and trust with your visitors.

<div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Only the site owner can access the privacy settings.</div></div></div></div><div data-component-type="text"><div>Managing an organized consent log is a great way of demonstrating your site's compliance with data regulations (e.g. <a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">GDPR</a>, <a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa" target="">CCPA</a>). Download your consent log to see a list of all the visitors who have agreed, or refused, to let your site place cookies on their device and/or transfer their data to third parties.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="what-is-a-consent-log" level="3">What is a consent log?</h2></div><div data-component-type="text"><div>By default, consent collected through the <a href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site" target=""><ins>Cookie Banner</ins></a> and/or the <a href="https://support.wix.com/en/article/adding-a-do-not-sell-data-link-to-your-wix-site" target="">Do Not Sell Data link</a> are automatically logged so you can access the info at any time. Your consent log is essentially a list of users interacting with the banner, either agreeing or refusing the use of their data.</div></div><div data-component-type="text"><div>Your consent log includes details about your visitors like their IP address, the device they were using and the date &amp; time of their consent. It's divided to columns, each representing a different type of data collection that your visitors has either enabled or disabled. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What isn't included in the consent log?</h4><div class="collapsible-content"><div><a data-composite="true" href="https://support.wix.com/en/article/important-information-about-editor-elements-third-party-apps-custom-code-and-the-cookie-banner" target="">Some elements and apps</a> on your site cannot be controlled by the cookie banner and the Do Not Sell Data link. This means that they don't collect consent for the following:</div><ul>
  <li>Social Tools (e.g. Facebook Like, VK Share, Pinterest Button)</li>  <li>Third-Party Apps</li>  <li>Custom Code</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="exporting-your-sites-consent-log" level="3">Exporting your site's consent log</h2></div><div data-component-type="text"><div>You can always download your site's consent log if needed. Just select the time frame you'd like to see and download the CSV file.</div></div><div data-component-type="heading"><h2 id="" level="4">To export your consent log:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Privacy%20Center&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/cookie-consent-settings-app?referralInfo=article_managing-your-sites-consent-log" target="_blank">Go to Privacy &amp; Cookies</a> in your site's dashboard.</li>  <li>Click <strong>Visitor Data</strong> at the top.</li>  <li>Click the arrow next to <strong>Consent Log</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/12/10/a4682679-c763-4f4d-bb91-a8adb752cf91/79961544-a5bc-4afe-9ef5-c4e0545f31e5.png" alt="accessing your consent log," /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Export</strong>.</li>  <li>Select a time frame for the log using the drop-down menu.</li>  <li>Click <strong>Export </strong>to download the CSV file.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="finding-your-members-consent-logs" level="3">Finding your members' consent logs</h2></div><div data-component-type="text"><div>Each person in your consent log has an ID number associated with their name. Using that ID number, you can search them in your site members list. </div></div><div data-component-type="heading"><h2 id="" level="4">To search members by ID:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Privacy%20Center&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/cookie-consent-settings-app?referralInfo=article_managing-your-sites-consent-log" target="_blank">Go to Privacy &amp; Cookies</a> in your site's dashboard.</li>  <li>Click <strong>Visitor Data</strong> at the top.</li>  <li>Click the arrow next to <strong>Consent Log</strong>.</li>  <li>Export the consent log (see steps above) to access it. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/12/10/89c230a9-9a5a-4543-bcb0-0c3daf44690f/f4549a24-d38d-42e0-8c68-7e3639df2595.png" alt="exporting a consent log," /></div></div><div data-component-type="text"><ol>
  <li>Copy the relevant ID number.</li>  <li>Go back to the Consent Log page (see steps 1-3). </li>  <li>Enter the ID number you just copied and click <strong>Search</strong>.<br />
<strong>Tip</strong>: If the ID number is associated to one of your site members, their name automatically comes up. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="renewing-your-visitor-consent" level="3">Renewing your visitor consent</h2></div><div data-component-type="text"><div>Once your visitors enable or disable data collection on your site, either through the cookie banner or the Do Not Sell Data link, their choice is saved for future visits. This means they don't have to provide their consent again, unless you reset your consent log. </div></div><div data-component-type="text"><div>You can always reset the log if you would like to request your visitors / members to provide their consent again. This is important if you're making big changes to your cookie policy. For example, when you add a new component to your site and need to inform visitors about it and renew their consent. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Resetting your consent log doesn't erase previous consents.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To renew your visitor consent:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Privacy%20Center&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/cookie-consent-settings-app?referralInfo=article_managing-your-sites-consent-log" target="_blank">Go to Privacy &amp; Cookies</a> in your site's settings. </li>  <li>Click <strong>Edit Cookie Banner</strong>.</li>  <li>Scroll down and click the arrow next to <strong>Advanced Options</strong>.</li>  <li>Click <strong>Renew Consent</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/12/10/a32cef5d-dbaa-43c7-8757-e2a46b216bbb/34a188cd-318d-474f-a1e0-4253f8cd632e.png" alt="renewing visitor consent," /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Renew Consent</strong> in the pop-up to confirm.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">What's next?</div><div class="info-content"><div>After resetting the log, visitors who have given their consent before will see the cookie banner and have to provide their consent again. </div></div></div></div>

About the CCPAThe California Consumer Privacy Act (CCPA) - which came into effect on Jan 1st, 2020 - aims to protect the consumer rights of California residents. The act serves to encourage stronger p...

Preparing Your Wix Site for the CCPA

Discover how to ensure your website complies with the California Consumer Privacy Act (CCPA) using Wix. This article guides you through the essential steps to protect consumer rights, including creating a privacy policy, adding a "Do Not Sell Data" link, and managing data requests from site visitors. By following these guidelines, you can enhance transparency and control over personal data, helping you build trust with your customers while adhering to legal requirements.

<div data-component-type="heading"><h2 id="about-the-ccpa" level="3">About the CCPA</h2></div><div data-component-type="text"><div>The California Consumer Privacy Act (CCPA) - which came into effect on Jan 1st, 2020 - aims to protect the consumer rights of California residents. The act serves to encourage stronger privacy for consumers and promote greater transparency for companies who have an online presence in the state.</div></div><div data-component-type="text"><div>California consumers are able to request that their personal information be disclosed or permanently deleted. They also have the option to request that their data is not shared with third parties.</div></div><div data-component-type="text"><div>The CCPA applies to businesses operating in California that falls within any of these thresholds:</div></div><div data-component-type="text"><ul>
  <li>earns $25,000,000+ in annual revenue.</li>  <li>annually buys, receives, sells or shares personal information of 50,000+ consumers, households or devices for commercial purposes.</li>  <li>obtains 50%+ of its annual revenue from selling consumer personal information.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>As stated in our <a href="https://www.wix.com/about/terms-of-use"><ins>Terms of Use</ins></a>, it is the site owner’s responsibility to ensure that Wix services are permitted and abiding by local laws. Any information contained herein is not legal advice and you should not rely upon it as such. The CCPA can require several actions from site owners, depending on how you plan to use site visitors’ data. If you are uncertain about your responsibilities, it is always wise to get legal advice from an expert.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="building-a-ccpa-compliant-website-with-wix" level="3">Building a CCPA-compliant website with Wix</h2></div><div data-component-type="text"><div>You can build a stunning CCPA-compliant website at Wix. Be aware that there are steps you must take to ensure your site is CCPA-compliant. </div></div><div data-component-type="text"><div>Wix is a DIY (do-it-yourself) platform. We aim to make it easy to use our platform to comply with privacy and data protection laws like the CCPA. Wix provides you with specific tools to help you give your online customers control over their personal data. These tools implement technical and security measures to ensure that your customers’ personal data is protected.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Learn more about your role as a site owner</h4><div class="collapsible-content"><ul>
  <li>As a site owner, you are considered the “Business” side of the data processing. This means that you are the one who is choosing what data to collect from your site visitors and you decide how it will be handled.</li>  <li>Wix.com is a <em>“Service Provider”</em> for your site visitors’ data. This means that Wix will only process your site visitors’ data following your instructions and on your behalf. Wix.com will not process your site visitors’ data for our own benefit. For more information about Wix’s obligations as a data processor for your customer data, see our <a data-composite="true" href="https://www.wix.com/about/privacy-dpa-users" target="">Data Processing Agreement</a>.</li>  <li>To avoid any doubt: Wix does not sell user personal information to third parties for the intents and purposes of the CCPA.</li>  <li>Wix.com gives you tools to be CCPA-compliant. However, there are multiple and essential steps you will need to take on your side. Compliance with the CCPA is the responsibility of each site owner. You are the one who is deciding what data will be collected and how it is handled.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="helping-your-wix-site-meet-ccpa-requirements" level="3">Helping your Wix site meet CCPA requirements</h2></div><div data-component-type="text"><div>Use the following information and recommendations to prepare your site for the CCPA:</div></div><div data-component-type="heading"><h2 id="create-a-privacy-policy" level="4">Create a Privacy Policy</h2></div><div data-component-type="text"><div>Transparency and communication with your site visitors are key elements of the CCPA. As part of the regulation, you must let your customers know how you collect, store and use their data - in a clear and transparent way. In addition, you must comply with your customers' requests to receive or permanently delete <a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target="">their data</a> that is processed on your site.</div></div><div data-component-type="text"><div>A privacy policy is a statement that discloses the ways in which your website gathers, uses, discloses and manages your site-visitors' data. Wix cannot provide you with legal advice on how to write a privacy policy. However, we do recommend that you maintain a clear and comprehensive privacy policy for your website, in accordance with both the CCPA and local privacy regulations. <a href="https://support.wix.com/en/article/creating-a-privacy-policy">Learn how to create a Privacy Policy</a>.</div></div><div data-component-type="text"><div>For information on how Wix handles your site visitors' data, please review sections 5, 6, and 10 of <a href="https://www.wix.com/about/privacy"><ins>Wix's Privacy Policy</ins></a>.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Note:</div><div class="info-content"><div>Wix's own privacy policy is tailored to Wix's business model. You must create a privacy policy that is suited to your business.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="add-a-do-not-sell-data-link" level="4">Add a &quot;Do Not Sell Data&quot; link</h2></div><div data-component-type="text"><div>The CCPA requires that Californian residents may request that their personal information is not shared with a third party. </div></div><div data-component-type="text"><div>You can use the <a href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20App%20Market&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/998ca89b-f566-4313-9143-2ab11a22a16d/app-market/" target="_blank">Wix App Market</a> to add a Do Not Sell Data Link to your site's footer. By clicking the link, your site-visitors can disable data transfers to third parties. Learn more about <a href="https://support.wix.com/en/article/adding-a-do-not-sell-data-link-to-your-wix-site" target="_blank">adding a Do Not Sell Data link</a>.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="legal-basis-to-process-your-site-visitors-data" level="4">Legal basis to process your site visitors’ data</h2></div><div data-component-type="text"><div>The CCPA does not have a list of “positive” legal basis required for collecting, selling or disclosing personal information. However, consumers may ask businesses not to sell their personal data as explained above.</div></div><div data-component-type="text"><div>You can choose the best and most appropriate data processing method for your business. If you want to receive 'affirmative consent' from your site-visitors before processing their data, you can do so by:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/adding-a-do-not-sell-data-link-to-your-wix-site" target="">Adding a Do Not Sell Data Link</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/using-wix-forms-to-receive-explicit-consent" target="">Use Wix Forms to Receive Explicit Consent </a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/customizing-the-checkout-page#adding-a-policy-checkbox" target="">Add a Policy Checkbox to Your Wix Stores Checkout Page</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/wix-bookings-creating-and-setting-up-your-booking-forms" target="">Customize Your Booking Form’s Fields in Wix Bookings</a></li></ul></div><div data-component-type="text"><div>To ensure regulatory compliance, we recommend reviewing <a href="https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201720180SB1121" target="_blank">details of the act</a>, as well as seeking legal advice.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="use-wix-tools-to-get-a-copy-of-or-permanently-delete-your-site-visitors-data" level="4">Use Wix tools to get a copy of or permanently delete your site-visitors' data</h2></div><div data-component-type="text"><div>In accordance with the CCPA, site-visitors have the right to get a copy of their data or have it permanently deleted from your databases. Wix has developed tools to assist you in becoming CCPA compliant:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target=""><strong>Right to access</strong></a></li></ul><div><br /></div><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data" target=""><strong>Right to be deleted</strong></a></li></ul><div><br /></div><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/adding-a-do-not-sell-data-link-to-your-wix-site" target=""><strong>Right to opt-out of the sale of personal information</strong></a></li></ul></div>

Data privacy laws are increasingly in use around the globe. The General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and the Lei Geral de Proteção de Dados (LGPD) are ...

Data Protection Regulations and Wix Users

Discover how to navigate global data privacy laws like GDPR, CCPA, and LGPD with Wix's comprehensive tools and resources. Learn to create a privacy policy, manage cookies, and ensure compliance to protect your visitors' data rights. By following these guidelines, you can enhance transparency and build trust with your audience while safeguarding your site against legal issues.

<div data-component-type="text"><div>Data privacy laws are increasingly in use around the globe. The General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and the Lei Geral de Proteção de Dados (LGPD) are among the best known examples. These laws are designed to protect the rights of citizens and consumers in an online world. Wix has compiled a range of useful tools and information to help you in being compliant with privacy legislation.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-the-gdpr" level="3">About the GDPR</h2></div><div data-component-type="text"><div>The General Data Protection Regulation (GDPR) aims to protect the fundamental right to privacy and the protection of the personal data of European Union (EU) citizens. This regulation affects any entity (including websites) that processes EU citizens' personal data. Whether or not you, or your business, is located in the EU; if you have EU site-visitors or, if your marketing campaigns target EU citizens, this affects you.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><ul>
  <li><a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">Preparing Your Site for the GDPR</a></li>  <li><a href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site">Displaying a Cookie Banner on Your Wix Site</a></li>  <li><a href="https://support.wix.com/en/article/gdpr-and-email-marketing" target="">GDPR and Email Marketing</a></li>  <li><a href="https://support.wix.com/en/article/general-data-protection-regulation-gdpr" target="">Wix and the GDPR</a></li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-the-ccpa" level="3">About the CCPA</h2></div><div data-component-type="text"><div>The California Consumer Privacy Act (CCPA) aims to protect the consumer rights of California residents. The act serves to encourage stronger privacy for consumers and promote greater transparency for companies who have an online presence in the state.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><ul>
  <li><a href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa" target="">Preparing Your Site for the CCPA</a></li>  <li><a href="https://support.wix.com/en/article/adding-a-do-not-sell-data-link-to-your-wix-site" target="">Adding a &quot;Do Not Sell Data&quot; link to Your Wix Site</a></li>  <li><a href="https://support.wix.com/en/article/wix-and-the-california-consumer-privacy-act-ccpa" target="">Wix and the CCPA</a></li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-the-lgpd" level="3">About the LGPD</h2></div><div data-component-type="text"><div>Brazil's  Lei Geral de Proteção de Dados (LGPD) serves to protect the fundamental right to privacy and the protection of the personal data of Brazilian citizens. This regulation affects any entity (including websites) that processes Brazilian citizens' personal data. Whether or not you, or your business, is located in Brazil; if you have Brazilian site-visitors, this affects you.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><ul>
  <li><a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-lgpd" target="">Preparing Your Wix Site for the LGPD</a></li>  <li><a href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site">Displaying a Cookie Banner on Your Wix Site</a></li>  <li><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data">Right to access</a></li>  <li><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data">Right to be deleted</a></li>  <li><a href="https://support.wix.com/en/article/wix-and-the-lei-geral-de-prote%C3%A7%C3%A3o-de-dados-lgpd" target="">Wix and the LGPD</a></li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="creating-a-privacy-policy" level="3">Creating a Privacy Policy</h2></div><div data-component-type="text"><div>Transparency is a core value of privacy legislation. A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy. Having a privacy policy on your site serves to inform your visitors about what happens with their data. Creating your privacy policy is a first step in protecting your site from litigation. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><ul>
  <li><a href="https://support.wix.com/en/article/creating-a-privacy-policy">Creating a Privacy Policy</a></li>  <li><a href="https://support.wix.com/en/article/adding-your-privacy-policy-or-terms-and-conditions-to-your-sites-footer">Adding a Privacy Policy to Your Site's Footer</a></li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-privacy-and-cookies" level="3">About Privacy and Cookies</h2></div><div data-component-type="text"><div>Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. Privacy laws may demand that you inform your visitors about which cookies are being used on your site. Your visitors may also have the right to decline non-essential cookies. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><ul>
  <li><a href="https://support.wix.com/en/article/about-privacy-cookies">About Privacy &amp; Cookies</a></li>  <li><a href="https://support.wix.com/en/article/cookies-and-your-wix-site">Cookies and Your Wix Site</a></li>  <li><a href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site">Displaying a Cookie Banner on Your Wix Site</a></li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-privacy-and-your-visitors-data" level="3">About Privacy and Your Visitor's Data</h2></div><div data-component-type="text"><div>According to data privacy laws such as the GDPR and the CCPA, the personal information collected by your site remains the property of your site visitor. They may request a copy of their data, or even demand to have their data permanently deleted.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><div><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data" target="">Privacy and Your Customer's Data</a></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="privacy-and-wix-partners" level="3">Privacy and Wix Partners</h2></div><div data-component-type="text"><div>When helping clients to build their sites, Wix partners need to be aware of the privacy laws that may affect those sites. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><div><a href="https://support.wix.com/en/article/privacy-regulations-for-wix-partners" target="">Privacy Regulations and Wix Partners</a></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="using-wix-forms-to-receive-consent" level="3">Using Wix Forms to Receive Consent</h2></div><div data-component-type="text"><div>Using forms is one of the principal ways of gathering personal information from your site visitors. Be aware of the ways to gain your visitors' consent before processing their data. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><div><a href="https://support.wix.com/en/article/using-wix-forms-to-receive-explicit-consent" target="">Using Wix Forms to Receive Explicit Consent</a></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="privacy-regulations-and-using-custom-code-velo-by-wix" level="3">Privacy Regulations and Using Custom Code (Velo by Wix)</h2></div><div data-component-type="text"><div>Using custom code may harvest and store your visitors' data in different ways. In accordance with both the CCPA and the GDPR, your site visitors may request a copy of their data that your site has collected. They may also request that you permanently delete their data.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Tell me more</h4><div class="collapsible-content"><div><a href="https://support.wix.com/en/article/complying-with-privacy-regulation-requirements-to-retrieve-or-delete-site-visitor-data-in-velo-by-wix" target="_blank">Complying with Privacy Regulations to Retrieve or Delete Site Visitor Data in Velo by Wix</a></div></div></div></div>

Wix.com is 100% committed to data protection. That’s why we welcome the California Consumer Privacy ACT (CCPA), which was passed by the state of California and came into effect on Jan 1 2020.What is t...

Wix and the California Consumer Privacy Act (CCPA)

Discover how Wix is committed to data protection and compliance with the California Consumer Privacy Act (CCPA). This article explains the CCPA's purpose in enhancing consumer privacy and how Wix empowers you to manage your visitors' personal data. Learn about the tools Wix provides, including the rights to access, delete, and opt-out of the sale of personal information, ensuring a secure environment for your site and its users.

<div data-component-type="text"><div>Wix.com is 100% committed to data protection. That’s why we welcome the California Consumer Privacy ACT (CCPA), which was passed by the state of California and came into effect on Jan 1 2020.</div></div><div data-component-type="heading"><h2 id="" level="4">What is the CCPA?</h2></div><div data-component-type="text"><div>The California Consumer Privacy Act aims to protect the consumer rights of California residents. The act serves to encourage stronger privacy for consumers and promote greater transparency for companies who have an online presence in the state.</div></div><div data-component-type="heading"><h2 id="" level="4">Wix and the CCPA</h2></div><div data-component-type="text"><div>Customer trust is our absolute top priority.</div></div><div data-component-type="text"><div>We have worked with a team of experts and have implemented the required adjustments to our products, services, and documentation, to ensure compliance with the CCPA. This empowers Wix customers to get more control over their personal data and gain the tools necessary to protect the information of visitors to Wix sites.</div></div><div data-component-type="text"><div>We are dedicated to data protection and have effectively reinforced this over the past 10 years.</div></div><div data-component-type="heading"><h2 id="" level="4">What are we doing to ensure data protection for all our customers?</h2></div><div data-component-type="text"><ul>
  <li>We employ full-time security consultants, dedicated to the <a data-composite="true" href="https://support.wix.com/en/article/third-party-security-and-vulnerability-scanning-tools" target="">security of our customer information</a>.</li></ul></div><div data-component-type="text"><ul>
  <li>Wix is <a data-composite="true" href="https://support.wix.com/en/article/security-of-wixs-billing-services-and-pci-compliance" target="">Payment Card Industry Data Security Standards (PCI DSS) compliant</a> and is accredited as a level 1 service provider and merchant. This standard helps create a secure environment by increasing cardholder data, thus reducing credit card fraud. We regularly perform internal security audits to maintain our ISO/PCI security certifications.</li></ul></div><div data-component-type="text"><ul>
  <li>Wix's signup and <a data-composite="true" href="https://support.wix.com/en/article/security-of-wixs-sign-up-services-and-user-information" target="">login services are completed through a secure server</a> (HTTPS/SSL).</li></ul></div><div data-component-type="text"><ul><li>Wix uses cryptography hash functions to protect your information. Your password is stored as a hash digest and, in the event of a security breach, your original password cannot be recovered from our servers.  </li></ul></div><div data-component-type="text"><div>In accordance with the CCPA, site visitors have the right to access their data or to be permanently deleted from your databases. Visitors also have the right to opt-out of the sale of their personal information. Wix has developed three main tools to assist you in becoming CCPA compliant:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target=""><strong>Right to access</strong></a></li></ul><div><br /></div><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data" target=""><strong>Right to be deleted</strong></a></li></ul><div><br /></div><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/adding-a-do-not-sell-data-link-to-your-wix-site" target=""><strong>Right to opt-out of the sale of personal information</strong></a></li></ul></div>

According to privacy regulations like the CCPA, your visitors may have control over the sale of their personal information. They should have the option to refuse the &quot;sale&quot; (as defined in th...

Adding a "Do Not Sell Data" Link to Your Wix Site

Learn how to add a "Do Not Sell My Personal Information" link to your site to comply with privacy regulations like the CCPA. This feature allows visitors to control the sale of their personal data and can be easily added through your site's dashboard. By placing the link in the footer, it will be accessible on all pages, helping you enhance user trust and transparency.

<div data-component-type="text"><div>According to privacy regulations like the <a href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa">CCPA</a>, your visitors may have control over the sale of their personal information. They should have the option to refuse the &quot;sale&quot; (as defined in the applicable regulation) and transfer of their data to any third party. </div></div><div data-component-type="text"><div>Adding a <strong>Do Not Sell My Personal Information</strong> link, that visitors can click to disable data transfers, can help you comply with the CCPA regulation.</div></div><div data-component-type="heading"><h2 id="" level="3">To add a Do Not Sell Data link:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Privacy%20Center&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/cookie-consent-settings-app?referralInfo=article_adding-a-do-not-sell-data-link-to-your-wix-site" target="_blank">Go to Privacy &amp; Cookies</a> in your site's dashboard.</li>  <li>Scroll down to <strong>Add a 'Do Not Sell Data' Link </strong>and click <strong>Add Link in Editor</strong>.</li>  <li>Click <strong>Add to Site</strong>.</li>  <li>Drag the link to the relevant position in your site.<br />
<strong>Tip: </strong>We recommend keeping the link in the footer.</li>  <li>(Optional) Click <strong>Settings </strong>to style the link.</li>  <li>Publish your site.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2020/06/16/584b0f64-b995-42d8-9bf5-e294f49023e5/54661933-882f-41e0-aec3-4bf47a81f76e.png" alt="Adding a 'do not sell data' link," /></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>We recommend adding your Do Not Sell Data link to your site's footer. By <a data-composite="true" href="https://support.wix.com/en/article/wix-editor-placing-elements-in-your-header-footer-and-page#moving-elements-to-the-footer" target="">adding an element to your site's footer</a>, it will appear on all your site pages.</div></div></div></div>

About the LGPDThe Lei Geral de Proteção de Dados (LGPD) - which came into force in August, 2020 - aims to protect the fundamental right to privacy and the protection of the personal data of Brazilian ...

Preparing Your Wix Site for the LGPD

Discover how to build an LGPD-compliant website using Wix to protect the personal data of Brazilian citizens. This article outlines essential steps you need to take, such as creating a clear privacy policy, managing data storage, and implementing cookie consent. Learn how to effectively handle site visitors' data while ensuring compliance with privacy regulations, so you can maintain trust and transparency with your audience.

<div data-component-type="heading"><h2 id="about-the-lgpd" level="3">About the LGPD</h2></div><div data-component-type="text"><div>The Lei Geral de Proteção de Dados (LGPD) - which came into force in August, 2020 - aims to protect the fundamental right to privacy and the protection of the personal data of Brazilian citizens.</div></div><div data-component-type="text"><div>This regulation affects any entity (including websites) that processes Brazilian citizens' personal data. Whether or not you, or your business, is located in Brazil; if you have Brazilian site-visitors or, if your marketing campaigns target Brazilian citizens, this affects you.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>As stated in our <a href="https://www.wix.com/about/terms-of-use"><ins>Terms of Use</ins></a>, it is your responsibility to ensure that Wix services are permitted and abiding by local laws. Any information contained herein is not legal advice and you should not rely upon it as such. The LGPD can require several actions from site owners, depending on how you plan to use site-visitors’ data. If you are uncertain about your responsibilities, it is always wise to get legal advice from an expert.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="building-an-lgpd-compliant-website-with-wix" level="3">Building an LGPD-Compliant Website with Wix</h2></div><div data-component-type="text"><div>You can build a stunning LGPD-compliant website at Wix. Be aware that there are steps you must take to ensure your site is LGPD-compliant.</div></div><div data-component-type="text"><div>Wix is a DIY (do-it-yourself) platform. We aim to make it easy to use our platform to comply with privacy and data protection laws like the LGPD. Wix provides you with specific tools to help you give your site-visitors control over their personal data. These tools implement technical and security measures to ensure that your customers’ personal data is protected as it crosses borders.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Learn more about your role as a site owner</h4><div class="collapsible-content"><ul>
  <li>As a site owner, you are considered the <strong>Controller </strong>of your site-visitors’ data. This means that you are the one who is choosing what data to collect from your site-visitors and you decide how it will be handled.</li>  <li>Wix.com is a <strong>Processor </strong>for your site-visitors’ data. This means that Wix will only process your site-visitors’ data following your instructions and on your behalf. Wix.com will not process your site-visitors’ data for our own benefit. For more information about Wix’s obligations as a data processor for your customer data, see our<a href="https://www.wix.com/about/privacy-dpa-users"> <ins>Data Processing Agreement</ins></a></li>  <li>Wix.com gives you tools to be LGPD compliant. However, there are multiple and essential steps you will need to take on your side. Compliance with the LGPD is the responsibility of each site owner. You are the one who is deciding what data will be collected and how it is handled.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="helping-your-wix-site-meet-lgpd-requirements" level="3">Helping Your Wix Site Meet LGPD Requirements</h2></div><div data-component-type="text"><div>Use the following information and recommendations to prepare your site for the LGPD:</div></div><div data-component-type="heading"><h2 id="create-a-privacy-policy" level="4">Create a Privacy Policy</h2></div><div data-component-type="text"><div>Transparency and communication with your site visitors are key elements of the LGPD. As part of the regulation, you must let your site visitors know how you collect, store and use their data - in a clear and transparent way. In addition, you must comply with your site-visitors' requests to receive a <a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data"><ins>copy of their data</ins></a> that is processed on your site.</div></div><div data-component-type="text"><div>A privacy policy is a statement that discloses the ways in which your website gathers, uses, discloses and manages your site visitors' data. Wix cannot provide you with legal advice on how to write a privacy policy. However, we do recommend that you maintain a clear and comprehensive privacy policy for your website, in accordance with both the LGPD and local privacy regulations.<a href="https://support.wix.com/en/article/creating-a-privacy-policy"> <ins>Learn how to create a Privacy Policy</ins></a>.</div></div><div data-component-type="text"><div>For information on how Wix handles your site visitors' data, please review sections 4, 12, and 13 of<a href="https://www.wix.com/about/privacy"> <ins>Wix's Privacy Policy</ins></a>.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-data-storage-and-data-transfers" level="4">About Data Storage and Data Transfers</h2></div><div data-component-type="text"><div>Wix can store your site visitors' data in a number of locations.</div><div>Your site visitors ́ personal information may be stored in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel. We may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law. Wix is a global company that respects the laws of the jurisdictions it operates within.</div></div><div data-component-type="text"><div>The security of sensitive data is of extreme importance to Wix and we are 100% committed to data protection. See all the security <a href="https://support.wix.com/en/article/security-of-wixs-billing-services-and-pci-compliance"><ins>certifications</ins></a><ins> </ins>received by Wix.com.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-cookies-and-cookie-banners" level="4">About Cookies and Cookie Banners</h2></div><div data-component-type="text"><div>The LGPD does not explicitly require that you get affirmative consent from site visitors before placing cookies (and similar technologies) on their device.</div></div><div data-component-type="text"><div>However, you are required to provide complete information about which cookies you are using (you can use your privacy policy to provide such information to your visitors)  Learn more about <a href="https://support.wix.com/en/article/cookies-and-your-wix-site"><ins>which cookies are placed on your site-visitors' browsers</ins></a>.</div></div><div data-component-type="text"><div>You can use the Wix Privacy Center to add a cookie banner to your site. With a cookie banner, your visitors can give their consent to non-essential cookies to be placed on their device. Learn more about <a href="https://support.wix.com/en/article/about-privacy-cookies"><ins>Privacy and Cookies</ins></a>.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="request-consent-to-process-your-site-visitors-data" level="4">Request Consent to Process Your Site Visitors’ Data</h2></div><div data-component-type="text"><div>The LGPD establishes ways in which you can lawfully process your site visitors’ data. Requesting your site visitors’ consent <strong>is just one </strong>of the ways to lawfully process data. Sometimes consent will not be the best method for your business.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Learn more about the principal bases for processing data </h4><div class="collapsible-content"><div>Under the LGPD, you may process data:</div><div><br /></div><ul>
  <li>With the consent of the data subject</li>  <li>To comply with a legal or regulatory obligation of the controller</li>  <li>To execute public policies provided in laws or regulations, or based on contracts, agreements, or similar instruments</li>  <li>To carry out studies by research entities that ensure, whenever possible, the anonymization of personal data</li>  <li>To execute a contract or preliminary procedures related to a contract of which the data subject is a party, at the request of the data subject</li>  <li>To exercise rights in judicial, administrative or arbitration procedures</li>  <li>To protect the life or physical safety of the data subject or a third party</li>  <li>To protect health, in a procedure carried out by health professionals or by health entities</li>  <li>To fulfill the legitimate interests of the controller or a third party</li>  <li>To protect credit (referring to a credit score)</li></ul></div></div></div><div data-component-type="text"><div>Choose the best and most appropriate data processing method for your business. If you want to receive affirmative consent from your site visitors before processing their data, you can do so by:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site" target=""><ins>Displaying a Cookie Banner on Your Site</ins></a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/using-wix-forms-to-receive-explicit-consent" target=""><ins>Using Wix Forms to Receive Explicit Consent </ins></a></li>  <li><a data-composite="true" href="https://www.youtube.com/watch?v=VyMsDTwge18" target=""><ins>Creating a Custom Form and Connect it to a Database using Velo by Wix</ins></a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/customizing-the-checkout-page" target=""><ins>Adding a Policy Checkbox to Your Wix Stores Checkout Page</ins></a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/wix-bookings-creating-and-setting-up-your-booking-forms" target=""><ins>Customizing Your Booking Form’s Fields in Wix Bookings</ins></a></li></ul></div><div data-component-type="text"><div>To ensure regulatory compliance, we recommend reviewing <a href="https://www.dataguidance.com/sites/default/files/gdpr_lgpd_report.pdf"><ins>details of the regulation</ins></a>, as well as seeking legal advice.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="use-wix-tools-to-access-and-delete-your-site-visitors-data" level="4">Use Wix Tools to Access and Delete Your Site Visitors' Data</h2></div><div data-component-type="text"><div>In accordance with the LGPD, site visitors have the right to access their data or to be permanently deleted from your databases. Wix has developed two main tools to assist you in becoming LGPD compliant:</div></div><div data-component-type="text"><ul>
  <li><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target=""><strong>The right to access</strong></a><strong>. </strong></li>  <li><a href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data" target=""><strong>The right to be deleted</strong></a><strong>.</strong></li></ul></div>

Wix.com is 100% committed to data protection. That’s why we welcome the Lei Geral de Proteção de Dados (also known as the LGPD), which was passed by the Brazilian parliament and came into force in Aug...

Wix and the Lei Geral de Proteção de Dados (LGPD)

Discover how Wix is committed to data protection and compliance with the Lei Geral de Proteção de Dados (LGPD) to enhance user privacy for Brazilian citizens. Learn about the measures Wix has implemented, including expert security teams, PCI DSS compliance, and tools that empower you to manage personal data effectively. This article outlines how you can ensure compliance and protect your visitors' information while building trust with your audience.

<div data-component-type="text"><div>Wix.com is 100% committed to data protection. That’s why we welcome the Lei Geral de Proteção de Dados (also known as the LGPD), which was passed by the Brazilian parliament and came into force in August, 2020.</div></div><div data-component-type="heading"><h2 id="" level="4">What is the LGPD?</h2></div><div data-component-type="text"><div>The LGPD is a regulation intended to strengthen and unify data protection for all Brazilian citizens. It aims to protect the fundamental right to privacy and the protection of personal data.</div></div><div data-component-type="heading"><h2 id="" level="4">Wix and the LGPD</h2></div><div data-component-type="text"><div>Customer trust is our absolute top priority. </div></div><div data-component-type="text"><div>We have worked with a team of experts and have implemented the required adjustments to our products, services, and documentation, to ensure compliance with the LGPD. This empowers Wix customers to get more control over their personal data and gain the tools necessary to protect the information of visitors to Wix sites. </div></div><div data-component-type="text"><div>We are dedicated to data protection and have effectively reinforced this over the past 10 years. </div></div><div data-component-type="heading"><h2 id="" level="4">What are we doing to ensure data protection for all our customers?</h2></div><div data-component-type="text"><ul>
  <li>We employ full-time security consultants, dedicated to the <a data-composite="true" href="https://support.wix.com/en/article/third-party-security-and-vulnerability-scanning-tools" target="">security of our customer information</a>.</li></ul></div><div data-component-type="text"><ul>
  <li>Wix is Payment Card Industry Data Security Standards (<a data-composite="true" href="https://support.wix.com/en/article/security-of-wixs-billing-services-and-pci-compliance" target="">PCI DSS</a>) compliant and is accredited as a level 1 service provider and merchant. This standard helps create a secure environment by increasing cardholder data, thus reducing credit card fraud. We regularly perform internal security audits to maintain our ISO/PCI security certifications.</li></ul></div><div data-component-type="text"><ul>
  <li>Wix's signup and login services are completed through a secure server (<a data-composite="true" href="https://support.wix.com/en/article/security-of-wixs-sign-up-services-and-user-information" target="">HTTPS/SSL</a>).</li></ul></div><div data-component-type="text"><ul><li>Wix uses cryptography hash functions to protect your information. Your password is stored as a hash digest and, in the event of a security breach, your original password cannot be recovered from our servers.  </li></ul></div><div data-component-type="text"><div>In accordance with the LGPD, site visitors have the right to access their data or to be permanently deleted from your databases. Wix has developed tools to assist you in becoming LGPD compliant:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#getting-a-copy-of-your-customers-data" target=""><strong>The right to access</strong></a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data#permanently-deleting-your-customers-data" target=""><strong>The right to be deleted</strong></a></li></ul></div>

A Wix cookie banner shows your visitors that your site can be trusted. For other legal reasons related to the GDPR, displaying a cookie banner is highly recommended if your website is based in, or is ...

Pros and Cons of Displaying a Cookie Banner on Your Wix Site

Discover how to implement a Wix cookie banner to enhance your site's trustworthiness and comply with GDPR regulations. This article explains the importance of cookie consent banners, detailing both the advantages, such as improved compliance and customer trust, and the potential drawbacks, including data loss that may affect your analytics and marketing efforts. Learn how prioritizing data privacy can positively impact your business reputation and conversion rates.

<div data-component-type="text"><div>A Wix cookie banner shows your visitors that your site can be trusted. For other legal reasons related to the <a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">GDPR</a>, displaying a cookie banner is highly recommended if your website is based in, or is visited by citizens of, the European Union (EU). There are, however, consequences to using a cookie banner that may affect your site in other ways.</div></div><div data-component-type="text"><div>Cookies are pieces of code that take note of your behavior and preferences while visiting a website. <a href="https://support.wix.com/en/article/cookies-and-your-wix-site#types-of-cookies" target="">Learn more</a>.</div></div><div data-component-type="text"><div>A cookie consent banner is a notification that informs your visitors on how their cookies are being used on your site. By <a href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site" target="">enabling the Wix cookie banner</a>, only essential cookies are placed on your visitor’s device. Using the banner, visitors can approve the usage of other types of cookies as well.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="disadvantages-of-displaying-a-wix-cookie-banner" level="3">Disadvantages of Displaying a Wix Cookie Banner</h2></div><div data-component-type="text"><div>Displaying a Wix cookie banner is a trade-off between GDPR compliance and loss of data. Here are the ways that loss of data can affect your site:</div></div><div data-component-type="text"><ul>
  <li>Your site may appear to have a decline in traffic reports and analytics. This includes data on how long a visitor stayed, what keywords they used to find you, how they found you, how many pages they looked at, what pages they were on, or if they signed up or purchased something. </li></ul></div><div data-component-type="text"><ul>
  <li>Third-party marketing integrations, such as Facebook Campaigns or Google Ads, also use cookies to function and may be affected by a loss of accurate reporting. </li></ul></div><div data-component-type="text"><ul>
  <li>Finally, you may notice a difference between analytic reporting and integrations that rely on essential cookies. This includes notifications and integrations in the Wix Mobile App. For example, Chatbots - which rely on essential cookies - allow you to chat live with a site-visitor. Later, this visitor may be missing from your analytic reports. This is because they have declined analytic cookies. </li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can <a href="https://support.wix.com/en/article/spaces-by-wix-managing-your-inbox-notifications" target="">manage your chat notifications in the Wix Mobile App</a> at any time. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="advantages-of-displaying-a-wix-cookie-banner" level="3">Advantages of Displaying a Wix Cookie Banner</h2></div><div data-component-type="text"><div>While data loss is inconvenient, the advantages of displaying a Wix cookie banner can swing the scales in your favor:</div></div><div data-component-type="text"><ul>
  <li>An obvious advantage of displaying the cookie banner is to help your site’s compliance with the GDPR and similar laws, such as Brazil's <a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-lgpd" target="">LGPD</a>. Non-compliance with the GDPR can result in heavy fines amounting to as much as €20 million, or 4% of your company's annual turnover (whichever is greater).</li></ul></div><div data-component-type="text"><ul>
  <li>Data privacy is an increasingly important issue across the globe. By displaying a Wix cookie banner, you are showing that you care about the rights of your site visitors. In turn, this helps to build trust and demonstrates that you are a responsible site owner. This helps the reputation of your business.</li></ul></div><div data-component-type="text"><ul>
  <li>Having a Wix cookie banner is an immediate signal to visitors that your site is trustworthy. Wix.com's own data points to conversion increases within EU countries with the addition of our cookie banner.</li></ul></div><div data-component-type="text"><div>Compliance with the GDPR is legally important, but it also makes good business sense. It shows your visitors that you care about a relevant issue, like data privacy, but also how it affects the individual consumer. Customers will notice this and your site will benefit from it. Displaying a cookie banner is best practice for a modern business operating online today.</div></div>

Categorize your custom code embeds (cookies) so that browsers can recognize the purpose of your code. All code has a purpose, which may be classified as either Essential, Marketing, Analytic or Functi...

Categorizing Your Custom Code

Learn how to categorize your custom code embeds to ensure compliance with data privacy laws like GDPR and LGPD. By classifying your code as Essential, Marketing, Analytic, or Functional, you help browsers recognize its purpose and allow visitors to decline non-essential cookies. This article guides you through the categorization process, enabling you to enhance user experience while adhering to legal requirements.

<div data-component-type="text"><div>Categorize your custom code embeds (cookies) so that browsers can recognize the purpose of your code. All code has a purpose, which may be classified as either Essential, Marketing, Analytic or Functional.  Correct categorization helps your site comply with data privacy laws such as the <a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr"><ins>GDPR</ins></a> and the <a href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-lgpd"><ins>LGPD</ins></a>. These laws require that your visitors can decline the use of non-essential cookies while using your site.</div></div><div data-component-type="text"><div>Custom codes are categorized as essential by default. This means that the code is loaded prior to visitor consent and cannot be disabled. If your custom code can be more accurately be described as either Marketing, Analytic or Functional code, it is your responsibility to classify it as such.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">How to decide how your code should be categorized:</div><div class="info-content"><ul>
  <li><strong>Essential cookies:</strong> These cookies are integral to the use of your site. They enable basic functionality such as security, identity verification and network management.</li>  <li><strong>Marketing cookies: </strong>These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit visitor interests.</li>  <li><strong>Analytic cookies: </strong>These cookies help to understand how visitors interact with your website, discover errors and provide a better overall analytics.</li>  <li><strong>Functional cookies: </strong>These cookies collect data to remember choices visitors make to improve and give a more personalized experience.</li></ul></div></div></div><div data-component-type="heading"><h2 id="" level="3">To categorize your custom code:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20Settings&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/manage-website" target="_blank">Go to Settings</a> in your site's dashboard.</li>  <li>Scroll down and click the <strong>Custom Code</strong> tab.</li>  <li>Click<strong> + Add Custom Code</strong> at the top right.</li>  <li>Add your <a data-composite="true" href="https://support.wix.com/en/article/wix-editor-embedding-custom-code-on-your-site#adding-custom-code-to-your-site" target="">custom code</a>. </li>  <li>Click the <strong>Code Type</strong> tab.</li>  <li>Select the category that best describes your code's purpose.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/01/12/696cd02b-dab5-4d26-a06a-684df9925674/a94c543a-4438-402e-a61c-dc432f6ca772.png" alt="example of selecting analytics code" /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Apply</strong>.</li></ol></div>

The U.S. Health Insurance Portability and Accountability Act (HIPAA) is US healthcare law that establishes requirements for the use, disclosure, and safeguarding of electronic Protected Health Informa...

Wix Services and HIPAA

Understand the implications of HIPAA compliance when using Wix services. This article clarifies that Wix is not designed to meet HIPAA requirements for handling electronic Protected Health Information (ePHI). If your business needs to comply with HIPAA, you must ensure compliance independently, as Wix cannot act as a Business Associate. Share your feedback if you’d like to see HIPAA compliance features in the future.

<div data-component-type="text"><div>The U.S. Health Insurance Portability and Accountability Act (<a data-composite="true" href="https://www.hhs.gov/hipaa/for-individuals/guidance-materials-for-consumers/index.html" target="_blank">HIPAA</a>) is US healthcare law that establishes requirements for the use, disclosure, and safeguarding of electronic Protected Health Information (ePHI) by US health plans, health care clearinghouses, and certain health care providers.</div></div><div data-component-type="text"><div>Wix services are not specifically designed to comply with HIPAA. As such, we are unable to operate as a Business Associate, subcontractor, or agent of a Covered Entity, as these terms are defined in HIPAA.</div></div><div data-component-type="text"><div>Wix does not actively filter or monitor the information or data you store, transmit, or maintain in our services before you upload it to our platform. If your business requires you to be compliant with HIPAA, you are responsible for compliance with all applicable laws governing the privacy and security of ePHI.</div></div><div data-component-type="text"><div>Likewise, if you are subject to HIPAA as a Covered Entity or Business Associate, you should not use Wix services in a manner that causes Wix to create, receive, maintain, or transmit ePHI on your behalf.</div></div><div data-component-type="text"><div>At Wix, we are always working to update and improve our products, and we value your feedback. If Wix services being HIPAA compliant is something you'd like to see in the future, you can <a href="https://support.wix.com/en/article/request-making-wix-services-hipaa-compliant" target="">vote for that feature</a>.</div></div>

To help provide our services, Wix uses a number of sub-processors. The type of data that sub-processors have access to is limited to only what is reasonably necessary to perform the service provided.T...

List of Wix's Sub-Processors

Discover how Wix engages various sub-processors to enhance its services while ensuring the protection of personal data. This article provides an updated list of these sub-processors, their locations, and the services they offer. Learn about the safeguards in place for data transfers and how Wix ensures compliance with data protection laws, including the EU’s GDPR, to protect your users' information effectively.

<div data-component-type="text"><div>To help provide our services, Wix uses a number of sub-processors. The type of data that sub-processors have access to is limited to only what is reasonably necessary to perform the service provided.</div></div><div data-component-type="text"><div>This page provides an up-to-date list of the names and locations of the sub-processors that Wix engages that process personal data of visitors and users of Wix Users’ (“Users-of-Users”) websites or services.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="wix-sub-processors" level="3">Wix sub-processors</h2></div><div data-component-type="text"><div>Personal data of Users-of-Users processed via Wix services is initially processed by Wix.com Ltd. (Israel), and may then be transferred to other Wix entities for storage and, as necessary, to provide our services. Transfers to Wix entities are covered by a Wix intra-company Data Processing Agreement, which puts in place appropriate safeguards as required to ensure that cross-border transfers are conducted in compliance with applicable data protection laws such as, for instance, the EU’s GDPR.</div></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th><div><strong>Sub-Processor</strong></div></th><th><div><strong>Service Provided</strong></div></th><th><div><strong>Location</strong></div></th></tr></thead><tbody><tr><td><div><strong>Wix.com INC</strong></div></td><td><div>Providing and improving the Wix platform and related services</div></td><td><div>United States</div></td></tr><tr><td><div><strong>Wix.com Brasil Serviços De Internet Ltda.</strong></div></td><td><div>Providing and improving the Wix platform and related services</div></td><td><div>Brasil </div></td></tr><tr><td><div><strong>Wix.com Services Mexico S de RL de C.V.</strong></div></td><td><div>Providing and improving the Wix platform and related services</div></td><td><div>Mexico </div></td></tr><tr><td><div><strong>Wix.com Luxembourg S.a.r.l</strong></div></td><td><div>Providing and improving the Wix platform and related services</div></td><td><div>Luxembourg</div></td></tr><tr><td><div><strong>Wix.com UAB</strong></div></td><td><div>Providing and improving the Wix platform and related services</div></td><td><div>Lithuania</div></td></tr><tr><td><div><strong>Wix Com India Private Limited</strong></div></td><td><div>Providing and improving the Wix platform and related services</div></td><td><div>India </div></td></tr><tr><td><div><strong>Wix.Com Germany GmbH</strong></div></td><td><div>Providing and improving the Wix platform and related services</div></td><td><div>Germany </div></td></tr><tr><td><div><strong>Wix Online Platform Limited</strong></div></td><td><div>Providing and improving the Wix platform and related services</div></td><td><div>Ireland</div></td></tr><tr><td><div><strong>Wix.com (UK) Limited</strong></div></td><td><div>Providing and improving the Wix platform and related services</div></td><td><div>United Kingdom</div></td></tr><tr><td><div><strong>Wix.com Ukraine, LLC</strong></div></td><td><div>Providing and improving the Wix platform and related services</div></td><td><div>Ukraine</div></td></tr></tbody></table></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="third-party-sub-processors" level="3">Third-party sub-processors</h2></div><div data-component-type="text"><div>Wix also uses certain third-party sub-processors to provide our services.</div></div><div data-component-type="text"><div>A third-party sub-processor is a data processor engaged by Wix who agrees to receive personal data of Wix Users’ end users and customers from Wix for the purpose of conducting processing activities to be carried out (1) on behalf of Wix Users and (2) in accordance with Wix Users’ instructions as communicated by Wix.</div></div><div data-component-type="text"><div>Prior to engaging with a sub-processor, Wix conducts appropriate due diligence, which includes security and legal analysis. Each sub-processor enters into a written contract with Wix that enforces compliance with applicable data protection laws. Cross-border transfers are conducted under applicable approved mechanisms (together with additional measures, where required) to ensure compliance with applicable data protection laws, all as detailed in our <a data-composite="true" href="https://www.wix.com/about/privacy-dpa-users" target="_blank">Data Processing Addendum for Users</a>.</div></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th data-column-width="170.96875"><div><strong>Sub-Processor</strong></div></th><th data-column-width="181.59375"><div><strong>Service Provided</strong></div></th><th data-column-width="180.765625"><div><strong>Corporate Location</strong></div></th><th data-column-width="169.765625"><div><strong>Data Transfer Mechanism</strong></div></th></tr></thead><tbody><tr><td><div><strong>Amazon Web Services EMEA SARL</strong></div></td><td><div>Cloud service provider, cloud hosting and content delivery network</div></td><td><div>United States</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>Amazon Web Services LLC</strong></div></td><td><div>Cloud service provider, cloud hosting and content delivery network</div></td><td><div>United States</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>Google Ireland Ltd</strong></div></td><td><div>Cloud service provider, cloud hosting and content delivery network</div></td><td><div>Ireland</div></td><td><div>NA</div></td></tr><tr><td><div><strong>Fastly</strong></div></td><td><div>Content delivery network</div></td><td><div>United States</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>New Relic</strong></div></td><td><div>Error monitoring </div></td><td><div>United States</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>Confluent</strong></div></td><td><div>Data and event pipeline</div></td><td><div>United States</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>SendGrid</strong></div></td><td><div>Email transmission</div></td><td><div>United States</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>Sparkpost</strong></div></td><td><div>Email transmissions</div></td><td><div>United States</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>Twilio</strong></div></td><td><div>External communications</div></td><td><div>United States</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>Perimeter-X</strong></div></td><td><div>Security provider</div></td><td><div>United States</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>Postmastery</strong></div></td><td><div>Email delivery services</div></td><td><div>Netherlands</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>Snowflake</strong></div></td><td><div>Data warehouse</div></td><td><div>United States</div></td><td><div>SCC</div></td></tr><tr><td><div><strong>VoxPro - Telus International</strong></div></td><td><div>Customer support services</div></td><td><div>Ireland, Guatemala, Philippines</div></td><td><div>SCC (where applicable)</div></td></tr></tbody></table></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="notification-of-sub-processor-updates" level="3">Notification of sub-processor updates</h2></div><div data-component-type="text"><div>From time to time we may update the list with new additions and/or removals. To be notified when we make such changes, please contact our <a data-composite="true" href="https://www.wix.com/support-chatbot?nodeId=kKKuIuXsiPa1kiePMmcA&amp;type=privacyShieldPolicy&amp;referral=privacyPolicy" target="_blank">Policy Team</a>.</div></div>

As stated in our Terms of Use, it is the site owner’s responsibility to ensure that Wix services are permitted and abiding by local laws. Any information contained herein is not legal advice and you s...

About Personally Identifiable Information (PII)

Understand your responsibilities regarding Personally Identifiable Information (PII) when using Wix services. This article explains what constitutes PII under privacy laws like GDPR and CCPA, emphasizing the importance of accurate data handling. Learn how to properly mark PII fields on your site to ensure compliance with relevant regulations and protect your customers' data effectively.

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>As stated in our <a data-composite="true" href="https://www.wix.com/about/terms-of-use" target=""><ins>Terms of Use</ins></a>, it is the site owner’s responsibility to ensure that Wix services are permitted and abiding by local laws. Any information contained herein is not legal advice and you should not rely upon it as such. If you are uncertain about your responsibilities, it is always wise to get legal advice from an expert.</div></div></div></div><div data-component-type="text"><div>Personally Identifiable Information (PII) is a term used to describe the types of data under legal protection in countries with privacy laws such as the General Data Protection Regulation (<a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">GDPR</a>) and the California Consumer Privacy Act (<a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-ccpa" target="">CCPA</a>). PII may be understood as any data that could potentially identify a specific individual, such as name, address, credit card number, and so on. </div></div><div data-component-type="text"><div>Both in the GDPR and the CCPA, the definition of personal information is broad:</div></div><div data-component-type="text"><ul>
  <li>All kinds of data may be regarded as PII. This means that there is no closed list of what can be considered as PII. </li>  <li>The PII has to refer to a natural person, consumer, or, in California, a household. This means that the information should be somehow linked to a real individual / household.</li>  <li>The natural person is identified or identifiable. This means that the information should be somehow linked to a specific person, or that the information could reasonably be linked to a specific person.</li>  <li>Examples of PII include: name, address, email address, phone number, social security number, bank account details, credit card number...etc.</li></ul></div><div data-component-type="text"><div>If you decide to collect PII through your site, you have to treat this information accordingly. This varies between jurisdictions. We recommend you familiarize yourself with the regulations that apply to you and your site.</div></div><div data-component-type="text"><div>In order to process PII correctly, we encourage you to mark PII fields accurately. Once you mark something as PII, we will work to comply with all relevant data protection regulations with regard to the treatment of PII. This is also true when you mark a certain group of data fields as PII - we will treat the whole group as PII.</div></div><div data-component-type="text"><div>Accurate marking will indicate to us how we should store this data on your behalf. <a data-composite="true" href="https://support.wix.com/en/article/gdpr-about-your-customers-data" target="">Learn more about your customer’s data</a>.</div></div>

When using Google products in conjunction with your Wix site, you should be aware that Google shares data between its global servers, including between the EU and the United States. This data sharing ...

FAQs: Google, Wix and the GDPR

Discover how to navigate the use of Google products on your Wix site while ensuring compliance with GDPR. Learn about the implications of using Google Fonts, Analytics, Maps, and YouTube, including data sharing concerns and local hosting solutions. Find out how to utilize Wix Analytics as an alternative and understand the importance of visitor consent for data collection. This article provides essential insights to help you make informed decisions about integrating Google services on your site.

<div data-component-type="text"><div>When using Google products in conjunction with your Wix site, you should be aware that Google shares data between its global servers, including between the EU and the United States. This data sharing has implications for your site and your compliance with the <a data-composite="true" href="https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr" target="">GDPR</a>. </div></div><div data-component-type="text"><div>Click on the frequently asked questions below to learn more about Google products and their use within Wix.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use Google Fonts on my Wix site?</h4><div class="collapsible-content"><div>In a recent decision, a regional court in Munich ruled that the “dynamic use” of Google Fonts violates the EU GDPR. This is due to the fact that your visitor's IP address could be transmitted to Google's servers in the United States.</div><div><br /></div><div>Wix has developed an in-house solution to remedy this issue. Google Fonts are now hosted locally within Wix. This means that no IP data is transmitted from the EU to Google's servers in the United States.</div><div><br /></div><div><strong>Note</strong>: If you add fonts to your site using alternative methods such as custom embeds, custom elements or iframes, they may contain Google Fonts and we cannot guarantee that these will be hosted locally.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use Google Analytics on my Wix site?</h4><div class="collapsible-content"><div>See the article <a data-composite="true" href="https://support.wix.com/en/article/tracking-events-on-your-wix-site-with-a-google-analytics-property" target="">Tracking Events on Your Wix Site with a Google Analytics Property</a> to understand how to use Google Analytics with your Wix site.</div><div><br /></div><div>If your site is using Google Analytics at the moment of someone accessing your site, their IP address may be transferred to Google’s servers in the U.S.<br />
For more information, please <a data-composite="true" href="https://support.google.com/" target="_blank">contact Google</a>.</div><div><br /></div><div>As an alternative to Google Analytics, you can use Wix Analytics. The data collected by Wix Analytics will depend on, and be aligned with, your visitor's allowance of cookies:</div><div><br /></div><ul>
  <li>By enabling the <a data-composite="true" href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site" target="">Wix Cookie Banner</a>, only essential cookies are placed on your visitor's device, if they choose. Wix Analytics relies only on essential cookies or, additionally, cookies placed on your visitors' devices following their consent. </li></ul><div><br /></div><ul>
  <li>Traffic reports rely on Analytics cookies that were consented to by your site visitors, either via clicking <strong>Accept</strong> on the banner, or by clicking <strong>Cookie Settings</strong> and then approving Analytics cookies specifically.</li></ul><div><br /></div><ul>
  <li>The Wix Analytics reports for Sales and People rely on essential cookies, such as the log-in cookie - which helps a person to sign-in as a <a data-composite="true" href="https://support.wix.com/en/article/site-members-about-the-members-area" target="">site member</a> - and on server data such as transactions, new contacts, and site members added to your CRM.</li></ul><div><br /></div><div>Learn more about the <a data-composite="true" href="https://support.wix.com/en/article/pros-and-cons-of-displaying-a-cookie-banner-on-your-wix-site" target="">pros and cons of requesting consent</a> from your site visitors.</div><div><br /></div><div>Learn how to <a data-composite="true" href="https://support.google.com/a/answer/6304816?hl=en" target="">disable Google Analytics</a> for your site.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use Google Maps on my Wix site?</h4><div class="collapsible-content"><div>Google Maps, like any other service provided by Google, may transfer visitor’s data to Google's servers in the United States.</div><div><br /></div><div>If your site is using Google Maps at the moment of someone accessing your site, their IP address may be transferred to Google’s servers in the U.S.<br />
For more information, please <a data-composite="true" href="https://support.google.com/" target="_blank">contact Google</a>.</div><div><br /></div><div>Google Maps is not integrated with Wix’s Cookie Banner solution. If, to comply with local Privacy requirements, you believe that you should not use this feature on your website, consider removing it from your site.</div><div><br /></div><div>To remove Google Maps from your site:</div><ol>
  <li>Select the element in your Editor.</li>  <li>Press <strong>Delete </strong>on your keyboard.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use YouTube on my Wix site?</h4><div class="collapsible-content"><div>YouTube, like any other service provided by Google, may transfer visitor’s data to Google's servers in the United States.</div><div><br /></div><div>If your site is using YouTube at the moment of someone accessing your site, their IP address may be transferred to Google’s servers in the U.S.<br />
For more information, please <a data-composite="true" href="https://support.google.com/" target="_blank">contact Google</a>.</div><div><br /></div><div>YouTube is not integrated with the Wix’s Cookie Banner solution. To comply with local Privacy requirements, you can use <a data-composite="true" href="https://support.wix.com/en/article/wix-video-about-wix-video" target="">Wix Video</a>. If you choose to use Wix Video, no visitor data will be transferred to Google U.S.</div><div><br /></div><div><strong>To remove YouTube from your site:</strong></div><ol>
  <li>Select the element in your editor.</li>  <li>Press <strong>Delete </strong>on your keyboard.</li></ol></div></div></div>

To help provide our AI-powered services, Wix uses third-party AI service providers. We encourage you to read and understand their policies before using Wix’s AI-powered services.Wix may use the servic...

Wix's AI Service Providers and Their Policies

Discover how Wix utilizes third-party AI service providers to enhance its AI-powered services. This article outlines the various providers, including their terms of service and additional policies. By understanding these details, you can make informed decisions while using Wix’s AI features, ensuring compliance and maximizing your experience.

<div data-component-type="text"><div>To help provide our <a data-composite="true" href="https://www.wix.com/ai-website-builder" target="">AI-powered services</a>, Wix uses third-party AI service providers. We encourage you to read and understand their policies before using Wix’s AI-powered services.</div></div><div data-component-type="text"><div>Wix may use the services of the following third-party providers. See the table for further information on terms of services and other policies relevant to a given provider. </div></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th><div><strong>Name</strong></div></th><th><div><strong>Terms of Service</strong></div></th><th><div><strong>Additional Policies</strong></div></th></tr></thead><tbody><tr><td><div><strong>Anthropic</strong></div></td><td><div><a data-composite="true" href="https://www.anthropic.com/legal/consumer-terms" target="_blank">Anthropic Terms of Service</a></div></td><td><div><a data-composite="true" href="https://www.anthropic.com/legal/aup" target="_blank">Anthropic Usage Policy</a></div></td></tr><tr><td><div><strong>Black Forest Labs</strong></div></td><td><div><a data-composite="true" href="https://blackforestlabs.ai/terms-of-service/" target="_blank">Flux Terms of Service</a></div></td><td><div><a data-composite="true" href="https://blackforestlabs.ai/intellectual-property-policy/" target="_blank">Black Forest Labs Intellectual Property Policy</a></div></td></tr><tr><td><div><strong>Google</strong></div></td><td><div><a data-composite="true" href="https://policies.google.com/terms/generative-ai" target="_blank">Google Generative AI Additional Terms of Service</a></div></td><td><div><a data-composite="true" href="https://policies.google.com/terms/generative-ai/use-policy" target="_blank">Google Generative AI Prohibited Use Policy</a></div></td></tr><tr><td><div><strong>Meta</strong></div></td><td><div><a data-composite="true" href="https://www.llama.com/llama3_2/license/" target="_blank">Llama License Terms</a></div></td><td><div>                      _</div></td></tr><tr><td><div><strong>Microsoft Azure AI Services</strong></div></td><td><div>                       _</div></td><td><div><a data-composite="true" href="https://learn.microsoft.com/en-us/legal/cognitive-services/openai/code-of-conduct?context=%2Fazure%2Fai-services%2Fopenai%2Fcontext%2Fcontext#content-requirements" target="_blank">Microsoft Generative AI Services Code of Conduct</a></div></td></tr><tr><td><div><strong>OpenAI</strong></div></td><td><div><a data-composite="true" href="https://openai.com/policies" target="_blank">OpenAI Terms of Service</a></div></td><td><ul>
  <li><a data-composite="true" href="https://openai.com/policies/usage-policies" target="_blank">OpenAI Usage Policy</a></li>  <li><a data-composite="true" href="https://openai.com/policies/sharing-publication-policy" target="_blank">OpenAI Sharing Publication Policy</a></li></ul></td></tr><tr><td><div><strong>Perplexity</strong></div></td><td><div><a data-composite="true" href="https://www.perplexity.ai/hub/legal/terms-of-service" target="_blank">Perplexity Terms of Service</a></div></td><td><div>                      _                  </div></td></tr><tr><td><div><strong>Photoroom</strong></div></td><td><div><a data-composite="true" href="https://www.photoroom.com/legal/terms-and-conditions" target="_blank">Photoroom Terms and Conditions</a></div></td><td><div>                      _</div></td></tr><tr><td><div><strong>Replicate</strong></div></td><td><div><a data-composite="true" href="https://replicate.com/terms" target="_blank">Replicate Terms of Service</a></div></td><td><div>                      _</div></td></tr><tr><td><div><strong>Runware</strong></div></td><td><div><a data-composite="true" href="https://runware.ai/terms#terms-of-service-for-consumers" target="_blank">Runware Terms of Service</a></div></td><td><div>                      _</div></td></tr><tr><td><div><strong>Stability AI<br />
Note: </strong>Wix uses Stability AI for image generation. When using Stability, Wix users should not input their <a data-composite="true" href="https://support.wix.com/en/article/about-personally-identifiable-information-pii" target="_blank">personal information</a>.</div></td><td><div><a data-composite="true" href="https://platform.stability.ai/legal/terms-of-service" target="_blank">Stability AI API Terms of Service</a></div></td><td><div>                      _</div></td></tr></tbody></table></div></div>

The Health Insurance Portability and Accountability Act (HIPAA), is a US federal law that protects the privacy and security of patient health information. As a healthcare provider, it's your responsib...

HIPAA Compliance for Your Wix Site

Activate PHI protection on your Wix site to ensure compliance with HIPAA regulations and safeguard your clients' health information. This article guides you through the activation process, including signing a Business Associate Agreement (BAA) and managing data requests. By implementing these measures, you enhance your healthcare business's trust and reputation while ensuring the security of sensitive data. Learn how to set up these essential features for your site today.

<div data-component-type="text"><div>The Health Insurance Portability and Accountability Act (HIPAA), is a US federal law that protects the privacy and security of patient health information. As a healthcare provider, it's your responsibility to ensure the security of your clients' protected health information (PHI). </div></div><div data-component-type="text"><div>Activate PHI protection for your Wix site to protect your client information. Being HIPAA-compliant builds trust and reputation for your healthcare business.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Before you begin:</div><div class="info-content"><ul>
  <li>You must have a supported<strong> </strong><a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> site plan to enable HIPAA compliance on your Wix site. HIPAA compliance is available only with Business, Plus, Elite, Business Elite and Enterprise plans. </li>  <li>While Wix provides tools and a secure environment to help you comply with HIPAA, you are responsible for how you use and configure your site.<br />
Some features, apps, or tools on Wix may not be compatible with HIPAA and activating PHI protection could disable, restrict, or remove some functionalities of your site. HIPAA compliance depends on your own setup, chosen apps, and how you manage sensitive health data.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="activating-phi-protection" level="3">Activating PHI protection</h2></div><div data-component-type="text"><div>The <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Privacy%20Center&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/cookie-consent-settings-app" target="_blank">Compliance, Privacy &amp; Cookies page</a> of your site allows you to manage privacy tools, data requests and HIPAA compliance. Activate PHI protection to help secure your site's data to HIPAA standards. </div></div><div data-component-type="heading"><h2 id="" level="4">To activate PHI protection:</h2></div><div data-component-type="text"><ol>
  <li>Log in to your Wix account on desktop.</li>  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/privacy-center/hipaa-compliance?&amp;title=Select%20a%20site&amp;buttonText=Go+to+HIPAA+compliance" target="">Go to HIPAA Compliance</a> in the Compliance, Privacy &amp; Cookies page of your site's dashboard.</li>  <li>Review the list of <a data-composite="true" href="https://www.wix.com/app-market/collection/hipaa-supported-apps" target="_blank">HIPAA-compliant apps provided by Wix</a>. </li>  <li>Click <strong>Activate PHI Protection</strong>. <br />
<strong>Note</strong>: If you don't have a requisite site plan, you'll be prompted to upgrade before activating PHI protection.  </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2025/11/26/4a9b4bce-211b-4a30-812a-9b47bf79e905/bce11adc-50fa-4424-97bc-4995e8c9c094.png" alt="activating phi protection," /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="signing-a-business-associate-agreement" level="3">Signing a Business Associate Agreement</h2></div><div data-component-type="text"><div>A <a data-composite="true" href="https://support.wix.com/en/article/business-associate-agreement" target="">Business Associate Agreement</a> (BAA) is a contract between you and Wix that sets out the conditions under which we will handle your clients' protected health information. Once you’ve activated PHI protection, you can sign the BAA.</div></div><div data-component-type="text"><div>The BAA includes such details as:</div><div><br /></div><ul>
  <li>What information is protected</li>  <li>The special security measures Wix takes to safeguard your health data</li>  <li>The rules and limits on how Wix can use or share your health information</li>  <li>Your responsibilities as a user, including making sure you don’t add health data to non-HIPAA services and managing your account settings appropriately</li>  <li>What happens if there’s a security incident, and how notifications work</li>  <li>What to do when your PHI protection ends, including removal of your health data</li></ul></div><div data-component-type="text"><div>Signing a BAA is required for HIPAA-compliant businesses in the United States. Wix provides you with a record of the agreement which you can refer to anytime if needed.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>We recommend that you do not collect, store, or process any PHI on your Wix site until you have activated PHI protection and completed the BAA signing process. If you've already processed PHI through your site, be aware that this data may not have been handled to HIPAA standards.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To sign a BAA:</h2></div><div data-component-type="text"><ol>
  <li>Log in to your Wix account on desktop.</li>  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/privacy-center/hipaa-compliance?&amp;title=Select%20a%20site&amp;buttonText=Go+to+HIPAA+compliance" target="">Go to HIPAA Compliance</a> in the Compliance, Privacy &amp; Cookies page of your site's dashboard.</li>  <li>Click <strong>Sign Now</strong> next to<strong> Business Associate Agreement (BAA)</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2025/12/06/6014e102-5626-4c0b-ac4e-72d57c17c430/ca9076b8-dfa4-4500-88ad-069efec1a78e.png" alt="signing a BAA after activating phi protection," /></div></div><div data-component-type="text"><ol>
  <li>Review the agreement.</li>  <li>Click the checkbox to indicate that you're authorized to sign on behalf of your company.</li>  <li>Enter your name, date and signature and click <strong>Submit</strong>. </li>  <li>(Optional) Click <strong>View</strong> to review your signed BAA at any time from the <a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/privacy-center/hipaa-compliance?&amp;title=Select%20a%20site&amp;buttonText=Go+to+HIPAA+compliance" target="_blank">HIPAA compliance tab</a> of your site's Privacy &amp; Compliance page.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="completing-data-requests" level="3">Completing data requests</h2></div><div data-component-type="text"><div>Users of PHI-protected sites may request a copy of that site's PHI data, or have it permanently deleted, if required.</div></div><div data-component-type="heading"><h2 id="" level="4">To complete a data request:</h2></div><div data-component-type="text"><ol>
  <li>Log in to your Wix account on desktop.</li>  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/privacy-center/hipaa-compliance?&amp;title=Select%20a%20site&amp;buttonText=Go+to+HIPAA+compliance" target="_blank">Go to Compliance, Privacy &amp; Cookies</a> in your site's dashboard.</li>  <li>Click the <strong>Visitor data</strong> tab.</li>  <li>Click Data request.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2025/11/26/bdb11303-eacf-41b5-80ae-e4a2eabbcbbf/8cc31617-1912-4456-91b4-e309e8000d7a.png" alt="data request," /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>+ New Request</strong> and select an option:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Export data</h4><div class="collapsible-content"><ol>
  <li>Click the dropdown and select <strong>Get a copy of their data</strong>. </li>  <li>Click <strong>Continue</strong>. </li>  <li>Verify that the email or phone number belongs to the customer who made the request:
    <ol>
      <li>Enter their phone number.</li>      <li>Enter their email address. <br />
<strong>Important:</strong> Make sure to enter the email address exactly as it is saved in your contact list.  </li>    </ol>  </li>  <li>Click <strong>Submit Request</strong>. </li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Delete data</h4><div class="collapsible-content"><ol>
  <li>Click the dropdown and select <strong>Delete their data</strong>. </li>  <li>Click <strong>Continue</strong>. </li>  <li>Verify that the email or phone number belongs to the customer who made the request:
    <ol>
      <li>Enter their phone number.</li>      <li>Enter their email address. </li>    </ol>  </li>  <li>Click <strong>Submit Request</strong>. </li>  <li>Click <strong>Submit</strong> to confirm the deletion.</li></ol></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about HIPAA compliance.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens to my PHI protection if I cancel my site plan?</h4><div class="collapsible-content"><div>PHI protection can only be activated for upgraded Wix sites. If you cancel your supported <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> site plan, your clients’ data will continue to be protected under HIPAA standards for 30 days. During this period your site remains HIPAA active and data requests may still be made.</div><div><br />
After 30 days, the data falls back within normal Wix security protocols. This means your site will no longer be HIPAA-compliant.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Which apps from the Wix App Market are HIPAA-compliant?</h4><div class="collapsible-content"><div>HIPAA-compliant Wix apps can be found in a dedicated page in the <a data-composite="true" href="https://www.wix.com/app-market/collection/hipaa-supported-apps" target="">Wix App Market</a>. Once you activate PHI protection, non-compliant Wix apps are automatically hidden from your App Market searches.</div><div><br /></div><div>You can activate PHI protection on your site even if non-compliant Wix apps are installed. However, this may cause certain flows or functionalities within those apps to break. For this reason, we recommend removing any non-compliant apps before activating PHI protection on your site.</div><div><br /></div><div>You are responsible for making sure any third-party app you connect to your site meets HIPAA requirements. Always confirm compliance directly with third-party providers before you install their apps. Wix cannot guarantee HIPAA compliance for apps or services we do not control. </div><div><br /></div><div>To help inform your app choices, all apps which collect personally identifiable information (PII) are labeled as such within the Wix App Market.</div><div><br /></div><div><strong>Note</strong>: We may update the list of <a data-composite="true" href="https://www.wix.com/app-market/collection/hipaa-supported-apps" target="_blank">Wix's HIPAA-compliant apps</a> over time.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Does HIPAA compliance from Wix also meet international information security standards?</h4><div class="collapsible-content"><div>Yes. Where applicable, HIPAA compliance from Wix also meets the international healthcare information security standard of <a data-composite="true" href="https://www.iso.org/standard/62777.html" target="_blank">ISO 27799</a>.</div><div><br /></div><div>ISO 27799 helps healthcare providers meet the strict data protection requirements of the General Data Protection Regulation (GDPR).</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I add site collaborators to a HIPAA-compliant site?</h4><div class="collapsible-content"><div><a data-composite="true" href="https://support.wix.com/en/article/roles-permissions-overview" target="">Collaborators with access</a> to your HIPAA-compliant site may have access to PHI data. As such, we recommend that you only give collaborators permissions that are strictly necessary to their role, and to remove those permissions as soon as the collaboration is no longer required.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does HIPAA compliance effect my available communication channels?</h4><div class="collapsible-content"><div>When you activate PHI protection for your Wix site, only HIPAA-compliant communication tools are available to connect to your <a data-composite="true" href="https://support.wix.com/en/article/wix-inbox-about-wix-inbox-channels" target="">Wix Inbox Channels</a>.</div><div><br /></div><div>If you have non-compliant channels, such as Facebook and Instagram, already connected, you’ll be prompted to disconnect them. </div><div><br /></div><div>Message history from non-compliant channels are still viewable, but you’ll no longer be able to initiate a conversation through Wix Inbox for these channels.</div><div><br /></div><div><a data-composite="true" href="https://support.wix.com/en/article/wix-inbox-about-wix-inbox-channels" target="">Go to your channels page</a> to view which communications channels are HIPAA-compliant. All channels are marked as compliant or not, as appropriate.</div><div><br /></div><div><strong>Note: </strong>Upon creating your site, we provide a generic email address generated by Wix (e.g. e88...619f@ascend.wix.com) to help manage communications with your site.<br />
HIPAA users are provided with a HIPAA-compliant generic email. Once you connect your own business email (e.g. Gmail), your preset email is no longer in use.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I transfer site ownership of my HIPAA-compliant site?</h4><div class="collapsible-content"><div>If your site has PHI protection activated, the site may still be transferred. The new owner requires a Business Associate Agreement (BAA), and must sign a new BAA contract. The previous contract is no longer valid following transfer to a new site owner.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Is analytic data still available if I activate PHI protection for my Wix site?</h4><div class="collapsible-content"><div>When you activate PHI protection for your Wix site, extra steps are taken to ensure the anonymity of your site visitors.</div><div><br /></div><div>Among those steps is the hiding of visitor data that might be directly or indirectly used to identify that visitor. This includes personal information such as a name or location. As such, you lose analytic data that might previously have been available to you.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">My site is HIPAA-compliant. Should I add notes to bookings?</h4><div class="collapsible-content"><div>No. If your site is HIPAA-compliant, be aware that <a data-composite="true" href="https://support.wix.com/en/article/wix-bookings-adding-a-note-to-a-specific-booking" target="">adding a note to a booking</a> may contravene HIPAA regulations, as the note may relate to personal health information.</div><div><br /></div><div>However, you can <a data-composite="true" href="https://support.wix.com/en/article/wix-bookings-viewing-and-editing-client-info-using-contact-cards#adding-notes-to-client-profiles-on-the-contact-list" target="">add notes to client profiles on the contact list</a> and remain HIPAA-compliant.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I activate PHI protection from my mobile device?</h4><div class="collapsible-content"><div>No. Currently, PHI protection can only be activated from the desktop version of your Wix site. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I have old Wix Forms installed on my site. Are my form collections handled to HIPAA standards?</h4><div class="collapsible-content"><div>If your site has <a data-composite="true" href="https://support.wix.com/en/article/wix-forms-the-difference-between-the-new-and-old-wix-forms" target="">old Wix Forms,</a> your PII and PHI data may not be as securely handled as the latest version. </div><div><br /></div><div>It is not currently possible to switch an existing form built with old Wix Forms to new Wix Forms. <a data-composite="true" href="https://support.wix.com/en/article/wix-forms-removing-a-form-from-your-site?tabs=Old-Forms" target="">Delete the form</a> built using old forms and recreate the form with new forms features. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I deactivate PHI protection on my Wix site?</h4><div class="collapsible-content"><div>Yes. If, for any reason, you need to deactivate PHI protection, you can do so. </div><ol>
  <li>Log in to your Wix account on desktop.</li>  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/privacy-center/hipaa-compliance?&amp;title=Select%20a%20site&amp;buttonText=Go+to+HIPAA+compliance" target="">Go to HIPAA Compliance</a> in the Compliance, Privacy &amp; Cookies page of your site's dashboard.</li>  <li>Click the <strong>Manage</strong> next to <strong>PHI protection.</strong></li>  <li>Click <strong>Deactivate PHI Protection</strong>.</li>  <li>Choose an action:
    <ul>
      <li><strong>Deactivate Now: </strong>PHI protection is immediately deactivated on your Wix site.</li>      <li><strong>Deactivate After 30 Days:</strong> Your site remains PHI protected for an additional 30 days, during which you may export or delete sensitive data, if necessary. </li>    </ul>  </li></ol></div></div></div>

Currently, Wix does not have an automatic privacy policy generator.Take a look at our recommendations on creating a privacy policy. Keep mind that Wix cannot provide you with legal advice on how to wr...

Request: Automatic Privacy Policy Generator

Discover how to create a privacy policy for your Wix site, as Wix currently does not offer an automatic generator. While Wix cannot provide legal advice, you can explore third-party apps in the Wix App Market to assist with your privacy needs. For users in Germany, the "Legal Texts by Trusted Shops" app is available. Your feedback is valuable as we continue to enhance our services.

<div data-component-type="text"><div>Currently, Wix does not have an automatic privacy policy generator.</div></div><div data-component-type="text"><div>Take a look at our recommendations on <a href="https://support.wix.com/en/article/creating-a-privacy-policy" target="_blank">creating a privacy policy</a>. Keep mind that Wix cannot provide you with legal advice on how to write a privacy policy. We recommend that you seek legal advice to assist you. </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>There are a number of 3rd party apps available in the <a data-composite="true" href="https://www.wix.com/app-market/?referral=menu_navigation" target="_blank">Wix App Market</a> that can help you with your privacy needs, such as <a data-composite="true" href="https://www.wix.com/app-market/privacy-policy-by-clawdia-ai?referral=developer&amp;appIndex=0&amp;referralTag=clawdia-ai&amp;referralSectionName=developer-page" target="_blank">Privacy Policy, Terms and more by Clawdia AI</a>. If you're located in Germany, you can use the <a data-composite="true" href="https://www.wix.com/app-market/legal-texts-by-trusted-shops" target="_blank">Legal Texts by Trusted Shops</a> app.</div></div></div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>


Wix has host servers in multiple locations around the world. Currently, it is not possible to select or change which host server your data is stored on.Select service custom hosting solutions may be ...

Request: Changing Your Host Server

Discover how Wix hosts your data on servers located worldwide and learn about the current limitations regarding server selection. While you cannot choose or change your host server, explore custom hosting solutions available through Velo by Wix for enterprise users. Your feedback is valuable as we continuously strive to enhance our services.

<div data-component-type="text"><div><br />
Wix has host servers in multiple locations around the world. Currently, it is not possible to select or change which host server your data is stored on.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title"></div><div class="info-content"><div>Select service custom hosting solutions may be available with <a data-composite="true" href="https://www.wix.com/velo" target="_blank">Velo by Wix</a>. Velo solutions are included with the <a data-composite="true" href="https://www.wix.com/studio/infrastructure/security" target="_blank">enterprise solution</a>.</div></div></div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is hugely appreciated.</div></div>

Currently, Wix Services are not compliant with the U.S. Health Insurance Portability and Accountability Act (HIPAA). Learn more.We are always working to update and improve our products, and your feedb...

Request: Making Wix Sites HIPAA Compliant

Discover the current status of Wix Services regarding compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA). While Wix is continuously working to enhance its products, it's important to note that they are not yet HIPAA compliant. Your feedback is valuable in this ongoing process.

Request: Making Wix Services HIPAA Compliant

<div data-component-type="text"><div>Currently, Wix Services are not compliant with the U.S. Health Insurance Portability and Accountability Act (HIPAA). <a href="https://support.wix.com/en/article/wix-services-and-hipaa" target="">Learn more</a>.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is hugely appreciated.</div></div>

Currently, there are a few ways to customize your Wix cookie banner, such as changing the text and color theme. Additional options, such as customizing the banner in your editor, modifying the size of...

Request: Full Customization of the Cookie Banner in the Wix Editor

Discover how to customize your Wix cookie banner by changing the text and color theme to better fit your site’s style. While options for modifying the banner's size or location are currently unavailable, your feedback helps us enhance our features. Stay tuned for future updates!

<div data-component-type="text"><div>Currently, there are a few ways to <a data-composite="true" href="https://support.wix.com/en/article/displaying-a-cookie-banner-on-your-site#step-2-customize-your-banners-look-texts" target="">customize your Wix cookie banner</a>, such as changing the text and color theme. Additional options, such as customizing the banner in your editor, modifying the size of the banner, or changing the banner location on the screen are unavailable at present. </div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

How to begin

Choosing a template

Hiring a professional to build your site

Build your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.

Getting started with Wix

Learn how to build your website and business using Wix.

Wix Editor basics

Using the Editor tools

Your site's layout

Strips and columns

Structuring your site

Designing your site

Pages

Menus

Managing pages and menus

Text

Buttons

Containers and boxes

Slideshows

Shapes and lines

Adding and customizing elements

Images

Galleries

Videos

Documents and files

Files and media files

Working with elements

Using effects and animations

Sharing and promoting your site

Adding advanced elements

Getting started

Mobile tools

Pages on mobile

Background on mobile

Mobile site layout

Site menu on mobile

Text on mobile

Media on mobile

Other elements on mobile

Troubleshooting your mobile site

Building a mobile site

Using the Wix Editor

Learn how to build and manage your website using our builders. You can also find information on our AI tools, site visitor privacy, and accessibility here.

Creating your site

Learn how to build, manage, and maintain a site with Wix.

Creating your site

Using the Wix Editor

Managing your site

AI Tools

Managing your media

Creating a multilingual website

Privacy and GDPR

Building an accessible site

Advanced features

Using Wix Vibe