Wix Media: Troubleshooting Audio File Upload Errors

The file is corrupted and cannot be read by our system. Try to upload a different copy of the file or re-create it if possible.

Check the file properties to make sure the file type is supported. 

The file is empty. Please recreate the file and check that the content has been properly added.

Re-encode or convert audio file and make sure that the audio is either stereo or mono.

The sample size of your audio file is not supported. Please check that your bit rate is 16, 24 or 32 kbps. Re-encode or convert file with supported bit rate.

Re-encode the audio file making sure that the audio is either stereo or mono.

Re-encode the audio file or convert your audio using a different mp3 codec.

Check that your sample rate is 44,100, 48,000, 96,000, 88,200 or 192,000 hz. Re-encode or convert the file with supported sample rate.

Check that your sample rate is 44,100, 48,000, 96,000, 88,200 or 192,000hz & that your bit rate is 16, 24 or 32 kbps. Re-encode or convert the file.