ICANN: Confirming Your Domain Contact Information
2 min
In this article
- Confirming your contact information
- FAQs
All domain registrants are required to confirm their domain contact information within 2 weeks after being registered as the owner. This is as a result of the rules of the Internet Corporation for Assigned Names & Numbers (ICANN).
If your contact information has not been confirmed for a Wix domain, or a domain transferred to Wix, then a confirmation email is sent to your domain contact email address.
Important:
Do not use AOL or Yahoo email addresses for the domain registrant email as they can cause issues with the verification process.
Confirming your contact information
Look for an email from Wix asking you to confirm your contact information. The email is sent to the email address you used to register your domain. If you're not sure which email you used, go to the Domains page in your Wix account to check.
To confirm your contact information:
- Sign in to the email account listed as your domain's contact email address.
- Click Confirm in the email sent to you titled Confirm Your Domain Contact Information
Note: The confirmation email will be sent from either wix-team@notifications.wix.com or wix-team@registrar.wix.com

Didn't receive an email?
You can resend the email from the Domains page in your Wix account. Click Resend Confirmation Email under the relevant domain, then check your inbox for the confirmation email.
FAQs
Click a question below to learn more about confirming your domain's contact information.
How can I view or change my domain's contact email address?
What happens if I don't confirm my domain's contact email address?
Can I use a custom email address with my own domain as the contact email?
How long does it take for my domain contact email to be confirmed if my domain was deactivated?