Wix Bookings: Limiting the Booking Window
3 min read
Set limits on exactly how far in advance and how close to your sessions clients can book. This helps you avoid double-bookings or putting your staff under pressure.
Applying limits to your booking window affects the availability of your other appointments, classes, and courses.
Let's look at an example: You limit the booking window to seven days in advance but not less than 48 hours before the session. If a client tries to book 6 weeks in advance, they see a message explaining when the session can be booked.
If they try to book a few hours before the session is supposed to start, they won't find any available times.
In this article, learn more about:
Setting your cancellation window and policy
Keep your sessions as booked as possible and avoid having frustrated staff members by setting a cancellation window and policy.
To set your cancellation window and policy:
- Go to Booking Settings in your site's dashboard.
- Click Booking Policies.
- Click to select the relevant booking policy.
- Click to select the Allow cancelation checkbox.
- (Optional) Enter your cancellation policy in the Cancellation policy (optional) field at the bottom of the Booking rules section.
Allowing clients to reschedule their sessions
Allow your clients to reschedule their sessions to help reduce no-shows, and ensure repeat business.
To allow clients to reschedule their sessions:
- Go to Booking Settings in your site's dashboard.
- Click Booking Policies.
- Click to select the relevant booking policy.
- Click to select the Allow rescheduling checkbox.
- Select the relevant option from the Clients can reschedule drop-down or click custom to set a more specific limit.
Limiting early bookings
By limiting the booking window, you prevent clients from booking too many days in advance. This makes it easier for you to plan for future scheduling changes, such as vacations.
To limit early bookings:
- Go to Booking Settings in your site's dashboard.
- Click Booking Policies.
- Click to select the relevant booking policy.
- Click to select the Limit early bookings checkbox.
- Select the relevant option from "The earliest clients can book is" drop-down or click custom to set a more specific limit.
Limiting last-minute bookings
Limiting last-minute bookings can help if you need to prepare equipment or material for each participant before a session.
To limit last-minute bookings:
- Go to Booking Settings in your site's dashboard.
- Click Booking Policies.
- Click to select the relevant booking policy.
- Click to select the Limit late bookings checkbox.
- Select the relevant option from "The latest clients can book is" drop-down or click custom to set a more specific limit.
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