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In this article
  • Managing Google Reviews
  • Reporting Inappropriate Google Reviews
  1. Home
  2. Promoting your site
  3. SEO (get found on Google)
  4. Google Business Profile
  5. Managing Reviews in Google Business Profile

Managing Reviews in Google Business Profile

1 min
In this article
  • Managing Google Reviews
  • Reporting Inappropriate Google Reviews
When your business is verified on Google, you can respond to your customer reviews. Your responses will be visible directly below the review, labelled "Response from the owner." You can see and edit reviews in Wix and on Google Maps, and potential customers can also see your responses.

Managing Google Reviews

You can reply to Google reviews, edit your reviews if you make a mistake or wish to add more information, or delete your reply if you need to start over.
A screenshot of a Google review.

To manage your reviews:

  1. Go to Google Business Profile in your site's dashboard.
  2. Click Manage Reviews on the relevant business location.
  3. Choose an action below:

Reporting Inappropriate Google Reviews

Google filters and removes spam reviews to make sure reviews are appropriate and authentic. This is to make sure that reviews accurately represent the business in question.

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About Google Business Profile
Google Business Profile Insights
Adding and Managing Your Google Business Profile
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