With Google Business Profile, you can manage how your business appears in Google results and Google Maps. Attract local traffic, gain insights into how your customers find you on the web, and manage c...

About Google Business Profile

<div data-component-type="text"><div>With Google Business Profile, you can manage how your business appears in Google results and Google Maps. Attract local traffic, gain insights into how your customers find you on the web, and manage customer reviews.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important: </div><div class="info-content"><div>To create a Google Business Profile, you need a <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-you-own-to-your-wix-site" target=""><ins>connected domain</ins></a> and a physical location where you serve customers.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="managing-your-google-business-profile" level="3">Managing your Google Business Profile</h2></div><div data-component-type="text"><div>You can manage your Google Business Profile details in your Wix account as they change over time. Update your photos to showcase new goods and services, or update your opening hours and contacts details. When you edit your profile information on Wix, the changes are also saved in your Google Business Profile.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2020/07/17/6dfd11e1-8494-49b3-9573-13821798bdba/6d688da2-8514-43ea-a678-1220f6952da5.jpg" /></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Inviting site collaborators to manage your listings</div><div class="info-content"><div>Currently, you can only invite site collaborators to Google Business Profile through Google. Learn more about <a data-composite="true" href="https://support.google.com/business/answer/3403100" target="_blank">adding and removing listing owners and managers</a>.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="attracting-local-traffic-to-your-site" level="3">Attracting local traffic to your site</h2></div><div data-component-type="text"><div>Use Google Business Profile to attract traffic from people searching in your area for items or services you provide. </div><div><br /></div><div>For example, a coffee shop profile on Google can show opening hours, link to a menu, and show photos of the shop, coffee, and freshly baked goods. Google Maps shows customers where you are, and provide directions.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2020/07/17/62e59220-3b3e-4e9d-b77b-4027fcede439/30ca6f23-f9dc-444e-b619-e19dd8d6a018.jpg" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="managing-your-customer-reviews" level="3">Managing your customer reviews</h2></div><div data-component-type="text"><div>Customer reviews on your Google Business Profile helps you to expand your reach and build trust with potential new customers. Honest reviews from your existing customers help you to understand how your business is perceived online. </div></div><div data-component-type="text"><div>You can interact with your customers to build trust by responding to reviews. <a href="https://support.wix.com/en/article/managing-reviews-in-google-business-profile" target="">Learn More</a></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2020/07/17/134c4bca-7604-4ef8-813f-ec570976f1ee/1cb455bf-b0cd-4a01-94ba-5a04062d74a6.jpg" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="getting-business-insights" level="3">Getting business insights</h2></div><div data-component-type="text"><div>Your Google Business Profile Insights show how people find you on Google Search and Maps, your popularity, and how they interact with your business. You can find out if people are getting directions on Maps, looking at your photos, using the call button to phone you, and visiting your website. <a data-composite="true" href="https://support.wix.com/en/article/google-business-profile-insights" target="">Learn More</a></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">What's next?</div><div class="info-content"><div><a data-composite="true" href="https://support.wix.com/en/article/adding-and-managing-your-google-business-profile" target="">Setting Up Google Business Profile</a></div></div></div></div>

With Google Business Profile, you can attract local traffic, gain insights into how your customers find you on the web, and manage customer reviews. You can create a free Google Business Profile in yo...

Adding and Managing Your Google Business Profile

<div data-component-type="text"><div>With Google Business Profile, you can attract local traffic, gain insights into how your customers find you on the web, and manage customer reviews. You can create a free Google Business Profile in your Wix account, or link your existing profile. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="adding-or-creating-your-business-profile" level="3">Adding or creating your Business Profile</h2></div><div data-component-type="text"><div>You can add your Google Business Profile in the Marketing Home section of your site's dashboard. Link an existing profile to your Wix account, or create a new profile if you don't have one.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important: </div><div class="info-content"><div>To add or create a profile, you need to have a <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-you-own-to-your-wix-site" target="">connected domain</a>.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To add or set up your profile:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fgoogle-my-business%3F&amp;title=Select%20a%20site&amp;buttonText=Choose+Site" target="_blank">Go to Google Business Profile</a> in your site's dashboard.</li>  <li>Click <strong>Start Now</strong>.</li>  <li>Select <strong>Create New Profile</strong>.</li>  <li>Enter the name of your business in the search bar.</li>  <li>Select the relevant option for you: </li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">If your business name appears in the list</h4><div class="collapsible-content"><ol>
  <li>Click your business name in the list.</li>  <li>Click <strong>Next</strong>.</li>  <li>Click <strong>Verify &amp; Manage</strong>.</li></ol><div><br /></div><div><strong>Note: </strong>If you see an error message that says your business is managed by someone else, you'll need to <a data-composite="true" href="https://support.google.com/business/answer/4566671" target="_blank">request ownership of the profile</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">If your business name does not appear</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Next</strong>.</li>  <li>Enter a category for your business under <strong>Choose a business category</strong> and select an option from the list.</li>  <li>Enter a description and phone number for your business under <strong>Basic info</strong>.</li>  <li>Select a location for your business:
    <ul>
      <li><strong>At a physical address: </strong>You only serve customers at a physical location (e.g. art gallery).</li>      <li><strong>Within a service area:</strong> You only visit or deliver to customers (e.g. plumber).</li>      <li><strong>At an address and a service area:</strong> You have a physical location and you also visit or deliver to customers (e.g. dine-in bakery, and delivery service).</li>    </ul>  </li>  <li>Enter your location details based on your previous choice. For example, if you chose <strong>Within a service area</strong>, you need to select a country and enter a service area. </li>  <li>Click <strong>Include optional info (photos, opening hours &amp; more) </strong>to add more information about your business:
    <ul>
      <li><strong>Photos: </strong>Add photos of your business</li>      <li><strong>Opening hours: </strong> Add the days of the week that you're open and the hours that you are available.</li>      <li><strong>Add attributes: </strong>Add additional attributes to your profile. For example, you can add accessibility attributes to share with your customers who have specific accessibility needs.</li>    </ul>  </li>  <li>Click <strong>Submit to Google</strong> at the top of the page. 
    <ul>
      <li>If you are not signed in to your Google account, you'll be prompted to do so.</li>      <li>If you do not have a Google account, you can create one.</li>    </ul>  </li>  <li>Follow the prompts to verify your business location.</li></ol></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="managing-your-google-business-profile" level="3">Managing your Google Business Profile</h2></div><div data-component-type="text"><div>After you've added your profile, you can manage it in the Google Business Profile dashboard. Edit your profile info, mark your business as permanently closed, or delete your business.</div></div><div data-component-type="heading"><h2 id="" level="4">To manage your profile:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fgoogle-my-business%3F&amp;title=Select%20a%20site&amp;buttonText=Choose+Site" target="_blank">Go to Google Business Profile</a> in your site's dashboard.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/9dcc39dd-da6f-4c38-b1c3-ee79d33f39d5/2022/06/14/182c8501-5853-40ea-a484-7ce612510688/d9bd6249-6981-4223-b875-51ca8bf6c959.png" /> next to the profile that you want to manage.</li>  <li>Select the relevant option:
    <ul>
      <li><strong>Edit info:</strong> Update the information that you previously added to your profile. Click <strong>Save </strong>when you're finished.</li>      <li><strong>Mark as permanently closed: </strong>Your business will appear as permanently closed in Google search results and on Google Maps. You can reopen it at any time. </li>      <li><strong>Delete business: </strong>This permanently deletes your Google Business Profile. After you delete it, you won't be able to recover it. </li>    </ul>  </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="verifying-your-business" level="3">Verifying your business</h2></div><div data-component-type="text"><div><a data-composite="true" href="https://support.google.com/business/answer/7107242?hl=en" target="_blank">Verifying your Google Business Profile</a> lets you manage the information about your business that displays in Google search results and on Google Maps. It also makes sure that your information is up to date and can only be edited by you.</div></div><div data-component-type="text"><div>Google provides a number of different verification methods that you can use. For example, you can choose to verify your profile by a phone call, an email, or by sending a postcard to your business address. You can also <a data-composite="true" href="https://support.wix.com/en/article/verifying-your-google-business-profile-with-your-business-registration-number" target="">instantly verify your business</a> in your Wix account using your Business Registration Number.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><ul>
  <li>Currently, instant verification is only available for businesses based in the United Kingdom. Don't worry - it will be available to more countries in the future.</li>  <li>Postcards sent from Google to verify your business can take up to 20 days to arrive.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="importing-a-business-profile-that-you-already-manage" level="3">Importing a Business Profile that you already manage</h2></div><div data-component-type="text"><div>If you've already added your business information in Google Business Profile, you can import your Business Profile to save time, and avoid having to re-verify ownership. Any businesses that are linked to your Google account will be automatically imported. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important: </div><div class="info-content"><div>To add or create a profile, you need to have a <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-you-own-to-your-wix-site" target="">connected domain</a>.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To import a Business Profile:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fgoogle-my-business%3F&amp;title=Select%20a%20site&amp;buttonText=Choose+Site" target="_blank">Go to Google Business Profile</a> in your site's dashboard.</li>  <li>Click <strong>Start Now</strong>.</li>  <li>Click<strong> Import Existing Profile</strong>. </li>  <li>(If necessary) Sign in to your Google account.</li>  <li>Click <strong>Allow</strong>.</li>  <li>Select the location, then click <strong>Add</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="adding-owners-and-managers-to-your-profile" level="3">Adding owners and managers to your profile</h2></div><div data-component-type="text"><div>You can invite colleagues or collaborators to help manage your Google Business Profile reviews through your Google account. You can assign roles to people that you invite and choose the level of access that they have.</div></div><div data-component-type="text"><div><a data-composite="true" href="https://support.google.com/business/answer/3403100" target="_blank">Learn more about adding owners and managers</a></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="switching-google-accounts" level="3">Switching Google accounts</h2></div><div data-component-type="text"><div>If you have multiple Google accounts that have linked Business Profiles, you can switch accounts in the Google Business Profile Manager to import the profiles. </div></div><div data-component-type="heading"><h2 id="" level="4">To switch Google accounts:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fgoogle-my-business%3F&amp;title=Select%20a%20site&amp;buttonText=Choose+Site" target="_blank">Go to Google Business Profile</a> in your site's dashboard.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/9dcc39dd-da6f-4c38-b1c3-ee79d33f39d5/2022/06/14/182c8501-5853-40ea-a484-7ce612510688/d9bd6249-6981-4223-b875-51ca8bf6c959.png" /> next to <strong>Google Business Profile Manager</strong>.</li>  <li>Select <strong>Disconnect Google Account</strong>.</li>  <li>Click <strong>Disconnect Account </strong>to confirm. </li>  <li>Click <strong>Sign in to Google </strong>and sign into the relevant Google account. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="troubleshooting-google-business-profile-setup-issues" level="3">Troubleshooting Google Business Profile setup issues</h2></div><div data-component-type="text"><div>If you're experiencing issues with setting up your Google Business Profile or importing your profile, try the steps below:</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Step 1 | Make sure that your domain is properly connected</h4><div class="collapsible-content"><div>If you get an error when you try to add, create, or import a profile, you may have an issue with your domain. Make sure that your domain is properly connected and then try again.</div><div><br /></div><div>Learn more about <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-from-wix" target="">connecting a domain purchased from Wix</a> or <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connecting a domain purchased elsewhere</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Step 2 | Check for browser issues</h4><div class="collapsible-content"><div>Issues with your browser may sometimes cause problems when you try to add, create, or import a profile.</div><div><br /></div><div>Try clearing your browser's<em> </em><a data-composite="true" href="https://support.wix.com/en/article/clearing-your-browsers-cache" target="_blank">cache</a> and <a data-composite="true" href="https://support.wix.com/en/article/clearing-wix-cookies-from-your-browser" target="_blank">cookies</a> and also make sure that <a data-composite="true" href="https://support.wix.com/en/article/enabling-cookies-in-your-browser" target="_blank">3rd party cookies are not blocked</a>. If this doesn't work, you can also try using a different browser.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Step 3 | Check the location that you added to your profile</h4><div class="collapsible-content"><div>The location for your business that you add to your profile should be in the same country as your actual location. </div><div><br /></div><div>For example, if you enter a UK service area address, Google will check to see if your geolocation is also in the UK. If Google detects that locations don't match, you may have issues importing your profile. </div><div><br /></div><div>Make sure to check that the location you add to your profile is in the same country that you are in. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Step 4 | Disable your VPN</h4><div class="collapsible-content"><div>The location for your business that you add to your profile should be in the same country as your actual location. </div><div><br /></div><div>For example, if you enter a UK service area address, Google will check to see if your geolocation is also in the UK. If Google detects that locations don't match, you may have issues importing your profile.</div><div><br /></div><div>Virtual private networks (VPNs) let you hide your <a data-composite="true" href="https://www.wix.com/encyclopedia/definition/ip-internet-protocol-address" target="_blank">IP address</a> and can make your computer appear to be in a different country. Using a VPN may cause issues when you try to import your profile. Try disabling your VPN and importing your profile again to see if it resolves the issue. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Step 5 | Make sure that your business is verified</h4><div class="collapsible-content"><div>If you're trying to import an existing profile, it must be verified before you can import it.</div><div>If you're not sure, sign in to your Google Business Profile account and check the verification status. </div></div></div></div><div data-component-type="heading"><h2 id="" level="4">Still need help?</h2></div><div data-component-type="text"><div>If the problem persists, <a data-composite="true" href="https://www.wix.com/contact" target="_blank">contact us</a> with the information below:</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Information to add to your support ticket</h4><div class="collapsible-content"><ul>
  <li>The name or URL of your Wix site. </li>  <li>The name and version of the web browser you're using.  </li>  <li>The name and version of your computer's operating system.</li>  <li>A screenshot of your console view using the steps below:
    <ol>
      <li>Open an incognito window in Google Chrome (Ctrl + Shift + N).</li>      <li>Sign in to Wix and try to open your Editor. </li>      <li>Use the keyboard shortcut <strong>Ctrl + Shift + J </strong>(on PC) or <strong>Cmd + Option + J </strong>(on Mac).</li>      <li>Click the <strong>Console</strong> tab at the top of the panel and refresh the page (F5).</li>      <li>Take a <a data-composite="true" href="https://support.wix.com/en/article/adding-a-screenshot-to-a-ticket" target="">screenshot</a> of this tab.</li>    </ol>  </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about your Google Business Profiles. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">My business has multiple locations. Can I add multiple locations to my Google Business Profiles? </h4><div class="collapsible-content"><div>Yes. </div><div><br /></div><div><strong>To manually add a new business location:</strong></div><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fgoogle-my-business%3F&amp;title=Select%20a%20site&amp;buttonText=Choose+Site" target="_blank">Go to Google Business Profile</a> in your site's dashboard.</li>  <li>Click <strong>+ Add New Business</strong> at the top right and add your other location(s). </li></ol><div><br /></div><div><strong>To add another location you have already verified in Google: </strong></div><ol>
  <li><a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fgoogle-my-business%3F&amp;title=Select%20a%20site&amp;buttonText=Choose+Site" target="_blank">Go to Google Business Profile</a> in your site's dashboard.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/9dcc39dd-da6f-4c38-b1c3-ee79d33f39d5/2022/06/14/182c8501-5853-40ea-a484-7ce612510688/d9bd6249-6981-4223-b875-51ca8bf6c959.png" /> at the top.</li>  <li>Select <strong>Import Business Profiles</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Will editing my profile in Google or Wix update both platforms? </h4><div class="collapsible-content"><div>Yes. When you edit your Google Business Profile information on either Wix or Google, the changes you make are applied across both platforms.</div></div></div></div>

When your business is verified on Google, you can respond to your customer reviews. Your responses will be visible directly below the review, labelled &quot;Response from the owner.&quot; You can see ...

Managing Reviews in Google Business Profile

<div data-component-type="text"><div>When your business is verified on Google, you can respond to your customer reviews. Your responses will be visible directly below the review, labelled &quot;Response from the owner.&quot; You can see and edit reviews in Wix and on Google Maps, and potential customers can also see your responses.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="managing-google-reviews" level="3">Managing Google Reviews</h2></div><div data-component-type="text"><div>You can reply to Google reviews, edit your reviews if you make a mistake or wish to add more information, or delete your reply if you need to start over.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2020/07/17/9c6727ac-f610-44b7-a602-40d001669157/826d2937-4b99-4379-b975-8b0aee8f3108.jpg" alt="A screenshot of a Google review." /></div></div><div data-component-type="heading"><h2 id="" level="4">To manage your reviews:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Marketing%20Home&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fpromote-home%2F" target="">Marketing &amp; SEO</a> in your Wix site's dashboard.</li>  <li>Click <strong>Google Business Profile </strong>on the left menu.</li>  <li>Click <strong>Manage Reviews</strong>.</li>  <li>Choose an action below:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Reply to a review:</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Reply </strong>next to the review.</li>  <li>Type your reply, then click <strong>Post reply</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Edit a reply:</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Edit </strong>next to the reply.</li>  <li>Edit your reply, then click <strong>Update</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Delete a reply:</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Delete </strong>next to the reply.</li>  <li>Click <strong>Delete</strong>.</li></ol></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="reporting-inappropriate-google-reviews" level="3">Reporting Inappropriate Google Reviews</h2></div><div data-component-type="text"><div>Google filters and removes spam reviews to make sure reviews are appropriate and authentic. This is to make sure that reviews accurately represent the business in question.  </div><div><br /></div><div><a data-composite="true" href="https://support.google.com/contributionpolicy/answer/7445749?hl=en&amp;ref_topic=7422769" target="_blank">See how to flag and fix inappropriate reviews on Google</a>.</div></div>

After you have set up your Google Business Profile in your Wix account and your business has been verified, you can access your Google Business Profile Insights to discover how your listing is perform...

Google Business Profile Insights

<div data-component-type="text"><div>After you have <a data-composite="true" href="https://support.wix.com/en/article/adding-and-managing-your-google-business-profile" target="">set up your Google Business Profile</a> in your Wix account and your business has been verified, you can access your Google Business Profile Insights to discover how your listing is performing. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Potential data discrepancies</div><div class="info-content"><div>There may be discrepancies in your Google Business Profile Insights due to different reporting timezones in your Wix account and your Google account. Your Insights data is supplied by Google and is not edited by Wix.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Access Google Business Profile Insights in your Wix account</h4><div class="collapsible-content"><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Marketing%20Home&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fpromote-home%2F" target="_blank">Marketing &amp; SEO</a> in your Wix site's dashboard.</li>  <li>Click <strong>Google Business Profile </strong>on the left menu.</li>  <li>Click <strong>Insights</strong> on your Google Business Profile.</li></ol><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2020/08/04/d1bba4e3-81c0-4a01-91bb-f62442abb1fd/901e8859-d30d-4333-9ee7-abaefcfc5d3f.jpg" alt="insights" /></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="overview-date-range" level="3">Overview &amp; date range</h2></div><div data-component-type="text"><div>The Google Business Profile Insights overview show your views, searches, and activity at a glance, and percentage increase or decrease in traffic and activity. At the top of this section you can change the date range for the data shown.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/a1c473d0-e600-4b63-ae67-997d73da1139/2024/10/09/a52787a7-6646-4c47-bf81-e84d1e385da6/18ed2a54-a01e-441c-83f8-7f89fbe994d3.jpg" alt="A screenshot of the Google Business Profile Insights page with the time selection of the last 7 days highlighted." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="views" level="3">Views</h2></div><div data-component-type="text"><div>Views displays the number of people that viewed your listing on Google Search or Maps during a specific date range.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2020/07/23/be626e1d-9b6e-42e3-b305-74cbac7344ea/aa79dbb0-fa8d-48ea-944d-1a218572d852.jpg" alt="A screenshot of the views listed for a site in Google Business Profile Insights." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="searches" level="3">Searches</h2></div><div data-component-type="text"><div>Searches displays the total number of people who found your Google Business Profile by direct, discovery, or branded searches.</div><ul>
  <li><strong>Direct: </strong>When someone directly searches for your business name or address.</li>  <li><strong>Discovery:</strong> When someone searched for a category, product, or service your site offers, and your Business Profile appeared.</li>  <li><strong>Branded:</strong> When someone searched for your brand or a brand related to your business. Branded results will only appear if your Business Profile has appeared at least once in a branded search.</li></ul></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2020/07/23/d7cdf8a7-3a72-4cf0-b031-99cde3879983/4318d1ba-c2d3-404d-a3e9-0d4ebd17d973.jpg" alt="A screenshot of Searches in Google Business Profile Insights, showing direct, discovery and branded results." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="activity" level="3">Activity</h2></div><div data-component-type="text"><div>Activity displays the total number of people who took a common action in your listing, including calls, website visits, photo views, and direction requests.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1de041c3-9554-4d04-9ed8-d7e127f698b3/2020/08/04/a539b767-5208-428e-9b99-d19a9cd36c23/b9168569-3a76-4af3-b179-b4a8c2fceaa1.png" alt="A screenshot of Activity insights in Google Business Profile." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Learn more</div><div class="info-content"><div><a data-composite="true" href="https://support.google.com/business/answer/7689763" target="_blank">About your Google Business Profile Insights</a></div></div></div></div>

How to begin

Choosing a template 

Hiring a professional to build your site

Use Wix to build your site and business. Try our AI tools to create a site, customize our templates or hire a professional to create or enhance your web presence.

Getting started

Learn how to use Wix to build your site and business.

Wix Editor basics

Using the Editor tools

Your site's layout

Strips and columns

Structuring your site

Designing your site

Pages

Menus

Managing pages and menus

Text

Buttons

Containers and boxes

Slideshows

Shapes and lines

Adding and customizing elements

Images

Galleries

Videos

Documents and files

Adding files and media

Working with elements

Using effects and animation

Sharing and promoting your site

Adding advanced elements

Getting Started

Mobile Tools

Pages on Mobile

Background on Mobile

Mobile Site Layout

Site Menu on Mobile

Text on Mobile

Media on Mobile

Other Elements on Mobile

Troubleshooting

Building a mobile site

Troubleshooting your Editor site

Using the Wix Editor

Using your site dashboard

Site management

Managing roles and permissions

Managing your site

Getting started with AI

Using AI to create & manage your site

Using AI to set up your business

AI tools

Media Manager basics

Uploading media

Purchasing media

Managing media

Media issues

Adding and managing your media

Using the Pro Gallery

Editing images (Wix Photo Studio)

Managing your media

Setting up your multilingual site

Translating your site

Managing your languages

SEO in Wix Multilingual

Creating a multilingual site

Privacy & GDPR

About Accessibility

Making your site accessible

Advanced accessibility features

Creating an accessible site

About the CMS (Content Management System)

Managing CMS collections

Connecting CMS collection content to your site

Working with dynamic pages and the CMS

Connecting user input elements to the CMS

Using CMS with other Wix products

Advanced CMS features

Wix for developers

Test Sites

SSO Logins

Wix Blocks

Advanced features

Learn how to create a site and manage its content with our intuitive editors. Know how to protect visitors' privacy and make sites compliant with accessibility laws.

Creating your site

Design and manage your site using intuitive Wix features.

Changing your account settings

Sign in issues

Managing your account

Upgrading to a Premium plan

Billing for Premium Plans

Billing for Domains

Billing for Google Workspace Business Emails

Managing your subscriptions

Charges, payments and tax

Invoices for Wix services

Using vouchers and promotions

Billing & premium subscriptions

Review your account settings, manage your subscriptions and plans and understand your invoices.

Account & billing

Manage subscriptions, plans and invoices.

Managing your site with the Wix app

Mobile apps basics

Customizing your own mobile app

Managing your own mobile app

Submitting your mobile app for approval

Building your own mobile app

Customizing your site on the Wix member apps

Managing your site on the Wix member apps

Using mobile apps as a member

Using the Wix member apps

Mobile apps for your customers

Use our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch. 

Using the Wix mobile apps

Run your business and connect with members.

Domain basics

Wix domains

Domains purchased elsewhere

Transferring domains

Managing domains

Troubleshooting domains

Follow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Connecting a domain

Learn to purchase, connect or transfer a domain to your site.

Setting up your store

Managing products and categories

Setting up shipping & fulfillment

Setting up payment and checkout

Designing your store

Managing your orders

Managing store inventory

Managing the Members Area

Managing store emails

Promoting stores sales

Dropshipping with Wix Stores

Setting up sales channels

Using the Wix app for Wix Stores

Wix Stores

Setting up Wix Bookings

Creating your services

Managing your staff

Managing your calendar & bookings

Memberships, packages & payments

Customizing Wix Bookings pages

Emails, SMS, and promotions

Using the Wix app to manage your bookings

Video conferencing with Wix Bookings

Fit by Wix

Wix Bookings

Setting up Wix Events

Creating your event

Designing Wix Events

Managing your events

Managing your guests

Selling event tickets

Promoting your event

Using the Wix app for Wix Events

Check-in by Wix for Events

Wix Events

Setting up Pricing Plans

Creating your plans

Designing your plans pages

Selling Pricing Plans

Managing purchased plans

Using the Wix app for Pricing Plans

Wix Pricing  Plans

Setting up your restaurant

Creating Wix Restaurants menus (NEW)

Taking online orders (NEW)

Table reservations

Creating your Wix Restaurants menu

Taking online orders

Using the Wix  app to manage your restaurant

Wix Restaurants

Setting up Photo Albums

Selling with Photo Albums Store

Setting up Art Store

Selling with Art Store

Wix Photography

Setting up Online Programs

Managing program participants

Using the Wix app for Online Programs

Wix Online Programs

Wix Portfolio

Getting started with Wix Video

Adding videos & channels 

Changing your Wix Video settings

Selling & renting your videos

Live streaming your videos

Upgrading Wix Video

Wix Video

Business solutions & apps

Get tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Managing your business

Get tools to grow your business and web presence.