Do you have a subscription created outside of Wix with a third-party? Unfortunately, it is not possible to use this subscription to upgrade an app from the Wix App Market. For example, if you have an ...

Using an Existing App Subscription for an App on Your Site

<div data-component-type="text"><div>Do you have a subscription created outside of Wix with a third-party? Unfortunately, it is not possible to use this subscription to upgrade an app from the Wix App Market. </div></div><div data-component-type="text"><div>For example, if you have an account with 123 Contact Forms that you created outside of Wix, you cannot use that account to upgrade the 123 Contact Forms app on your Wix site. </div></div><div data-component-type="text"><ul><li><a href="https://support.wix.com/en/article/upgrading-an-app-from-the-wix-app-market" target="_blank">Learn how to upgrade an app</a></li><li><a href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to your billing and payment information</a></li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>We suggest you contact the third-party app provider directly to see if they can provide assistance.</div></div></div></div>

To prevent any interruption of service, app subscriptions are set to renew automatically. You can cancel your subscription if you no longer need it.Important:Only certain roles, for example site owner...

Canceling an App Subscription

<div data-component-type="text"><div>To prevent any interruption of service, app subscriptions are set to renew automatically. You can cancel your subscription if you no longer need it.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Only certain roles, for example site owners, can cancel app subscriptions. If you don't see the option to cancel an app subscription, you may not have the required permissions. <a data-composite="true" href="https://support.wix.com/en/article/roles-permissions-overview" target="">Learn more about roles and permissions</a>.</div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To cancel an app subscription:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the More Actions icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/c63b49ba-dc3d-4786-bfb0-e5e0123662bb/fc7d7d24-c125-45a8-b585-b27585013994.png" /> next to the relevant app.</li>  <li>Click <strong>Cancel App</strong>.</li>  <li>Select <strong>Cancel auto renew </strong>and click <strong>Submit</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Don't forget to remove the app from your site if you're no longer using it. <a data-composite="true" href="https://support.wix.com/en/article/deleting-apps" target="">Learn more about deleting an app from your site.</a>.</div></div></div></div>

It is not possible to receive a refund for a third-party app upgrade (apps not made by Wix). Some app upgrades are monthly subscriptions. Canceling your upgrade stops the renewal payment from occurrin...

Refunds for Third-Party App Upgrades

<div data-component-type="text"><div>It is not possible to receive a refund for a third-party app upgrade (apps not made by Wix). </div></div><div data-component-type="text"><div>Some app upgrades are monthly subscriptions. Canceling your upgrade stops the renewal payment from occurring at the end of the month. </div></div><div data-component-type="text"><div>Learn how to <a data-composite="true" href="https://support.wix.com/en/article/canceling-an-app-subscription" target="">cancel an app upgrade</a>. </div></div>

Eligible premium plans include the 123 Contact Form and Site Booster apps free for the first year! If you purchase an eligible plan, you will receive an email with the details of this offer. 

Claiming My Free Apps

<div data-component-type="text"><div>Eligible premium plans include the 123 Contact Form and Site Booster apps free for the first year! </div></div><div data-component-type="text"><div>If you purchase an eligible plan, you will receive an email with the details of this offer. </div></div>

Currently, reassigning Premium apps from one Wix site to another within the same Wix account is not supported.Tip:It is possible to transfer Premium apps, along with your site, when transferring the s...

Request: Reassigning Premium Apps to Another Wix Site

<div data-component-type="text"><div>Currently, reassigning Premium apps from one Wix site to another within the same Wix account is not supported.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>It is possible to transfer Premium apps, along with your site, when <a href="https://support.wix.com/en/article/transferring-a-premium-site-to-another-wix-account" target="_blank">transferring the site to another Wix account</a>.</div></div></div></div><div data-component-type="text"><span style="color: rgb(32, 69, 94); font-family: helvetica-neue, helvetica-neue-latin, helvetica-neue-cyrillic, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We are always working to update and improve our products, and your feedback is hugely appreciated.</span></div>

How to begin

Choosing a template 

Hiring a professional to build your site

Use Wix to build your site and business. Try our AI tools to create a site, customize our templates or hire a professional to create or enhance your web presence.

Getting started

Learn how to use Wix to build your site and business.

Wix Editor basics

Using the Editor tools

Your site's layout

Strips and columns

Structuring your site

Designing your site

Pages

Menus

Managing pages and menus

Text

Buttons

Containers and boxes

Slideshows

Shapes and lines

Adding and customizing elements

Images

Galleries

Videos

Documents and files

Adding files and media

Working with elements

Using effects and animation

Sharing and promoting your site

Adding advanced elements

Getting Started

Mobile Tools

Pages on Mobile

Background on Mobile

Mobile Site Layout

Site Menu on Mobile

Text on Mobile

Media on Mobile

Other Elements on Mobile

Troubleshooting

Building a mobile site

Troubleshooting your Editor site

Using the Wix Editor

Using your site dashboard

Site management

Managing roles and permissions

Managing your site

Getting started with AI

Using AI to create & manage your site

Using AI to set up your business

AI tools

Media Manager basics

Uploading media

Purchasing media

Managing media

Media issues

Adding and managing your media

Using the Pro Gallery

Editing images (Wix Photo Studio)

Managing your media

Setting up your multilingual site

Translating your site

Managing your languages

SEO in Wix Multilingual

Creating a multilingual site

Privacy & GDPR

About Accessibility

Making your site accessible

Advanced accessibility features

Creating an accessible site

About the CMS (Content Management System)

Managing CMS collections

Connecting CMS collection content to your site

Working with dynamic pages and the CMS

Connecting user input elements to the CMS

Using CMS with other Wix products

Advanced CMS features

Wix for developers

Test Sites

SSO Logins

Wix Blocks

Advanced features

Learn how to create a site and manage its content with our intuitive editors. Know how to protect visitors' privacy and make sites compliant with accessibility laws.

Creating your site

Design and manage your site using intuitive Wix features.

Changing your account settings

Sign in issues

Managing your account

Upgrading to a Premium plan

Billing for Premium Plans

Billing for Domains

Billing for Google Workspace Business Emails

Managing your subscriptions

Charges, payments and tax

Invoices for Wix services

Using vouchers and promotions

Billing & premium subscriptions

Review your account settings, manage your subscriptions and plans and understand your invoices.

Account & billing

Manage subscriptions, plans and invoices.

Managing your site with the Wix app

Mobile apps basics

Customizing your own mobile app

Managing your own mobile app

Submitting your mobile app for approval

Building your own mobile app

Customizing your site on the Wix member apps

Managing your site on the Wix member apps

Using mobile apps as a member

Using the Wix member apps

Mobile apps for your customers

Use our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch. 

Using the Wix mobile apps

Run your business and connect with members.

Domain basics

Wix domains

Domains purchased elsewhere

Transferring domains

Managing domains

Troubleshooting domains

Follow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Connecting a domain

Learn to purchase, connect or transfer a domain to your site.

Setting up your store

Managing products and categories

Setting up shipping & fulfillment

Setting up payment and checkout

Designing your store

Managing your orders

Managing store inventory

Managing the Members Area

Managing store emails

Promoting stores sales

Dropshipping with Wix Stores

Setting up sales channels

Using the Wix app for Wix Stores

Wix Stores

Setting up Wix Bookings

Creating your services

Managing your staff

Managing your calendar & bookings

Memberships, packages & payments

Customizing Wix Bookings pages

Emails, SMS, and promotions

Using the Wix app to manage your bookings

Video conferencing with Wix Bookings

Fit by Wix

Wix Bookings

Setting up Wix Events

Creating your event

Designing Wix Events

Managing your events

Managing your guests

Selling event tickets

Promoting your event

Using the Wix app for Wix Events

Check-in by Wix for Events

Wix Events

Setting up Pricing Plans

Creating your plans

Designing your plans pages

Selling Pricing Plans

Managing purchased plans

Using the Wix app for Pricing Plans

Wix Pricing  Plans

Setting up your restaurant

Creating Wix Restaurants menus (NEW)

Taking online orders (NEW)

Table reservations

Creating your Wix Restaurants menu

Taking online orders

Using the Wix  app to manage your restaurant

Wix Restaurants

Setting up Photo Albums

Selling with Photo Albums Store

Setting up Art Store

Selling with Art Store

Wix Photography

Setting up Online Programs

Managing program participants

Using the Wix app for Online Programs

Wix Online Programs

Wix Portfolio

Getting started with Wix Video

Adding videos & channels 

Changing your Wix Video settings

Wix Video

Business solutions & apps

Get tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Managing your business

Get tools to grow your business and web presence.

Managing billing for your apps