Your AI Site-Chat Conversations Quota
3 min read
Your AI Site-Chat has a conversation quota, which determines how many interactions it can handle each month. The quota varies depending on the package you have purchased. If you are using the free version, you have a limit of 5 conversations per month. If you exceed this limit, the AI Chat will switch to offline mode.
Checking your conversation quota
Keep track of your conversation usage in your AI Site-Chat dashboard. Check how many conversations you have used, and how many are remaining for the month.
To check your conversation quota:
- Go to Manage AI Site-Chat in your site's dashboard.
- Click the Quota tab.
- Check your remaining conversations for the month under Chat Conversations.
Managing conversations when your quota is reached
When your AI Site-Chat reaches its conversation quota, it will switch to offline mode. You can decide what happens next by adjusting the settings in your dashboard.
To manage conversations when your quota is reached:
- Go to Manage AI Site-Chat in your site's dashboard.
- Click the Settings tab.
- Choose what you want to happen when the AI Site-Chat is offline:
- Show the AI chat on my site: Select the relevant option:
- Collect leads with a contact form and let visitors write chat messages.
- Hide the contact form but let visitors write chat messages.
- Collect leads with a contact form but don’t allow visitors to write chat messages.
- Hide the AI chat on my site: The AI Site-Chat does not appear when chat is offline.
- Show the AI chat on my site: Select the relevant option:
Upgrading your AI Site-Chat plan
Upgrading your AI Site-Chat plan increases your conversation quota. Choose from plans tailored for occasional conversations, frequent communications, and larger businesses.
To upgrade your AI Site-Chat plan:
- Go to Manage AI Site-Chat in your site's dashboard.
- Click the Quota tab.
- Click Upgrade Plan.
- Click Select under the plan you want to purchase.
- Select a subscription period and click Continue to Checkout.
- Enter your payment details.
- Click Submit Purchase.
Important:
Your plan will auto-renew at the start of the next billing period.
FAQs
Click a question below to learn more about your AI Site-Chat quota.
What is a conversation unit?
What happens when I run out of conversations?
Can I upgrade my conversation quota?
What is the free monthly quota for conversations?
Do unused conversations carry over to the next month?
Can I cancel my plan?
next to AI-Site Chat.Is there a refund policy for plans?
Can I test the AI Site-Chat without using my quota?
How often does the AI crawl my site?
