# Wix Studio: Priority Support for Partners

Source: https://support.wix.com/en/article/wix-studio-priority-support-for-partners (updated 2026-02-12)
Related: Wix developer documentation, https://dev.wix.com/docs/llms.txt; Help Center index, https://support.wix.com/en/llms.txt

Get your questions answered promptly and tailored to your business needs. As a Wix Partner, you get priority support when you request a callback or submit a ticket.

  
 Getting priority support includes faster response times, dedicated assistance from a specialized team, and higher priority in the support queue. Priority support is available exclusively to [Partners in the Wix Partner Program](https://support.wix.com/en/article/wix-studio-joining-the-wix-partner-program).

> **Tip:** Check out the [operating hours for live chat support](https://support.wix.com/en/article/contacting-wix-customer-care-for-support).

### To get priority support:

1. [Go to your Wix Studio workspace](https://users.wix.com/login/select-workspace?redirect%5Fto=https://manage.wix.com/studio/discover).
2. Click **Help** at the top.
3. Click **Contact Customer Care to get professional support** under **Chat with us**.
4. Click on the topic of the issue you're experiencing and follow the directions on your screen to get in touch with priority support.

![A screenshot of the Help widget in Wix Studio.](https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/df73d4e5-2347-40cf-85a3-db0f959b301f/2023/07/18/09c134a0-c2d6-4ff1-8d8d-576841a91e4c/849e13b8-992a-4de5-bb15-e05b660ffd51.png)

> **To streamline your support, please provide the following when contacting us:**
>
> * A description of the issue.
> * The domain name (URL) you need help with.
> * The site you need help with.
> * The page name you need help with (if applicable).
> * Any relevant details that can help our Customer Care team.