Wix Studio: Priority Support for Partners

1 min read
Get your questions answered promptly and tailored to your business needs. As a Wix Partner, you get priority support when you request a callback or submit a ticket.

Getting priority support includes faster response times, dedicated assistance from a specialized team, and higher priority in the support queue. Priority support is available exclusively to Wix Partners in the Wix Partner Program.

To get priority support:

  1. Go to your Wix Studio workspace.
  2. Click Help at the top.
  3. Click on Contact Customer Care to get professional support under Chat with us.
  4. Click on the topic of the issue you're experiencing and follow the directions on your screen to get in touch with priority support.
A screenshot of the Help widget in Wix Studio.
To streamline your support, please provide the following when contacting us:
  • A description of the issue.
  • The domain name (URL) you need help with.
  • The site you need help with.
  • The page name you need help with (if applicable).
  • Any relevant details that can help our Customer Care team.

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