Wix Retail POS: Managing Shift Management for Team Members

4 min read
Important:
  • This article is about Wix Retail POS tablet for brick & mortar stores. 
  • For info on using POS on a mobile device, click here.
Stay on top of staff management by having your team members track their hours working on the POS tablet.
After enabling time tracking, team members can clock in and out whenever they start or stop working. You can then view the team members' timecards, make changes to them, or email or print the information.
In this article, learn how to:

Enabling shift management in the Wix Point of Sale

Important:
Starting October 25, 2023, time tracking will be available only to merchants with a Wix Retail Pro Plan. Learn more
To start tracking working hours, you need to enable time tracking in the team settings.

To enable time tracking:

  1. Open the POS tablet.
  2. Tap the Menu icon  at the bottom left.
  3. Tap Settings.
  4. Tap Roles & Permission from the left menu.
  5. Tap the Time Tracking toggle to enable it.

Clocking in and out

Once time tracking is enabled, employees can clock in anytime they start working and clock out when they stop. 

To clock in and out:

  1. Open the POS tablet.
  2. Have the employee tap to select themselves from the staff list.
  3. Tap the lock screen.
    Tip: If the lock screen isn't visible, tap Lock Screen at the bottom right.
  4. Employee taps Clock in the top right and enters their passcode to start the clock.
  5. Repeat steps 1 -3 then tap Clock out to stop the clock. 

Editing timecards

If you need to manually make a change to your timecards, you can do so on your computer. There, you can edit an existing timecard, delete it, or add a new one.

To edit timecards:

  1. Go to Point of Sale in your site's dashboard.
  2. Scroll down and select the relevant team member.
  3. Choose what you want to do next:

View, email or print team member timecards

You can view timecards reports in the Team Timecards section and email or print the card so you'll have them handy anytime.
Screenshot of the Team Timecards report in the Wix Retail POS tablet

To email or print timecard reports:

  1. Open the POS tablet.
  2. Tap the Menu icon  at the bottom left.
  3. Tap Reports.
  4. Select Timecard Report.
    Note: On this screen you can see the total number of hours each employees worked during the chosen period.
  5. (Optional) Tap Email or Print at the top right to email or print a time report for all employees for a set time period. 
  6. Tap View Timecard next to the staff member whose timecard you want to view.
  7. (Optional) Tap Email or Print at the top right to email or print a time report the selected employee. 

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