Wix Restaurants FAQ: How do customers redeem their Loyalty program rewards?
Customers redeem their rewards when they place an order on your restaurant's site. The highest reward available is automatically added to their order as a discount. Customers can adjust the amount of loyalty points they'd like to redeem during checkout.
Important:
Customers can use rewards with other discounts/coupons, but the total amount paid for menu items has to be above $0. They cannot apply rewards to delivery fees, taxes and tips.
Note:
Loyalty is only available in the new online ordering system. If you haven't upgraded to the new system yet, you can easily do it now. Learn More
Note:
If you haven't done so already, add and set up a Loyalty Program for your restaurant.
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