Wix Restaurants: Adding a Service Fee to Online Orders

2 min read
Add a service fee to online orders in your Wix Restaurant site to help you cover operational costs and state regulation fees. 

You can add the service fee as a percentage or fixed amount of the total order, and add sales tax if applicable. You can also set the service fee to apply to orders above a certain amount and based on how you fulfill that order. 

Customers will see the service fee as a separate line item and a price breakdown in their order summary during checkout.
A screenshot of the checkout page with the service fee and price breakdown.

To add a service fee:

  1. Go to Order Settings in your site's dashboard.
  2. Click Advanced.
  3. Scroll down to Service fees and click + New Service Fee.
  4. Add your service fee details and set the conditions: 
    1. Service name: Add a name for your service fee.
    2. Amount: Enter your service fee. It can be a fixed amount ($) or a percentage (%).
      Note: Customers will see the service fee and amount during checkout.
    3. (Optional) Add sales tax: Click the checkbox to add sales tax to this service fee and enter the percentage to add.
      Note: Adding sales tax is only available in US and Canada. Customers will see the breakdown of the tax charged during checkout.
    4. Apply based on subtotal amount: Choose what orders to apply the service fee to:
      • All orders: All orders will be charged the service fee.
      • Orders above: Orders placed above the amount you set will be charged this service fee.
      • Orders between: Orders between a minimum and maximum amount will be charged this service fee.
    5. Apply based on fulfillment type: Choose the fulfillment type to apply the service fee to (Pickup / Curbside Pickup / Delivery / Contactless Dine-in).
    6. Click Create.
  5. Click Save.
  6. (Optional) Repeat steps 3-5 to add another service fee.
You can edit, delete, or disable a service fee by hovering over it and clicking one of the options.
A screenshot of hovering over your service fee and clicking Edit.

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