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Wix POS Register: Setting Up a Receipt Printer

4 min
Important:
  • This article is about the Wix POS Register for brick & mortar businesses. 
  • For info on using POS on a mobile device, click here.
Print customer receipts using a receipt printer. You can choose from the HP receipt printer or one of the Epson m30 series printers. 

Setting up an Epson m30 Series Printer

After acquiring one of the Epson m30 series printers, you can connect it and start printing receipts at your point of sale. 
Epson Omnilink TM-m30III printer
Before you begin:
There are Epson m30 printers that connect via Bluetooth, WiFi, Ethernet, or USB. Additionally, some offer more than one connection option. Check your Epson user guide to see which options are available and decide how you want to connect. 

To connect an Epson m30 series printer

How do I know if I'm using the New Wix POS or Wix POS Register?

This article will help you understand the differences between the New Wix POS and Wix POS Register.

  1. Open the POS tablet.

  2. Tap the Menu icon

  3. Tap Settings, then select Manage Hardware.

  4. Tap Connect next to Receipt printer.

  5. Select how your printer connects:

Setting up an HP terminal receipt printer

Note:
  • It is no longer possible to purchase the HP receipt printer.
  • The HP terminal receipt printer only works with Wix POS Register — it isn't compatible with the New Wix POS.
To set it up this printer, you just need to insert the paper and plug it in. 
An HP terminal receipt printer

To set up an HP receipt printer:

  1. Insert the paper roll:
    1. Unplug the printer to turn it off.
    2. Turn the top of the printer counterclockwise and open the compartment cover.
      An HP terminal receipt printer
    3. Place the paper roll in the compartment, with the thermal side facing up.
      Important: Make sure the paper is tightly rolled.
    4. Pull out a bit of paper so it sticks out, then close the compartment cover until it clicks into place.
    5. Turn the top of the printer clockwise.
  2. Connect the printer to the tablet and the cash drawer using the supplied cables.
    Sketch of how the different parts of the Wix Retail POS system connect to each other
  3. Open the POS tablet, tap the Menu icon , tap Settings, then select Manage Hardware.
  4. Check the status next to Receipt Printer — it should read Connected.
    Tip: The light on the printer should be green.
  5. Press the paper feed button to prepare for printing.

FAQs

Click a question to learn more about receipt printers.
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