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Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.
Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.
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Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.
Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.
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Wix App: Archiving or Deleting a Conversation

Interactions with your contacts are stored as conversations in the Inbox in your Wix app. This includes notifications about visitor activities, contact form submissions and live chats. You can easily archive conversations or delete them if you no longer need them.

To archive or delete a conversation:

  1. Go to your site in the Wix app.
  2. Tap Inbox  at the bottom.
  3. Tap the relevant conversation.
  4. Tap the More Actions icon .
  5. Choose what you want to do by tapping the relevant option:
    • Archive conversation: Move the conversation to the archive where you can restore later, if needed. 
    • Delete conversation: Permanently delete the conversation from your inbox. Tap Delete to confirm you want to delete the conversation. 
A screenshot of the More Actions panel in the Wix Owner app Inbox.
Tip:
You can also swipe left on a conversation to archive or delete it quickly.

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