header-logo
Learn how to use Wix to build your site and business.
Design and manage your site using intuitive Wix features.
Manage subscriptions, plans and invoices.
Run your business and connect with members.
Learn to purchase, connect or transfer a domain to your site.
Get tools to grow your business and web presence.
Boost your visibility with SEO and marketing tools.
Get advanced features to help you work more efficiently.
Find solutions, learn about known issues or contact us.
placeholder-preview-image
Improve your skills with our courses and tutorials.
Get tips for web design, marketing and more.
Learn to increase organic site traffic from search engines.
Build a custom site using our full-stack platform.
Get matched with a specialist to help you reach your goals.
placeholder-preview-image

Wix App: Archiving or Deleting a Conversation

2 min
Interactions with your contacts are stored as conversations in the Inbox in your Wix app. This includes notifications about visitor activities, contact form submissions and live chats. You can easily archive conversations or delete them if you no longer need them.

To archive or delete a conversation:

  1. Go to your site in the Wix app.
  2. Tap Inbox  at the bottom.
  3. Tap the relevant conversation.
  4. Tap the More Actions icon .
  5. Choose what you want to do by tapping the relevant option:
    • Archive conversation: Move the conversation to the archive where you can restore later, if needed. 
    • Delete conversation: Permanently delete the conversation from your inbox. Tap Delete to confirm you want to delete the conversation. 
A screenshot of the More Actions panel in the Wix Owner app Inbox.
Tip:
You can also swipe left on a conversation to archive or delete it quickly.
A screenshot of the More Actions panel in the Wix Owner app Inbox.