Wix Media: Troubleshooting Video File Upload Errors
1 min read
If you are having trouble uploading your video files, make sure you're uploading the file in a supported file format.
If you get a specific error message when uploading your video file, click the error message below to find out how to resolve it:
Unsupported MP4 format. Upload this video file in a different format.
Unsupported sample rate. Upload this video file in a different format.
Video bit rate ({bps}) is too high.
Video length ({videoDuration}) and audio length ({audioDuration}) don't match.
The {codec} video codec used to make this file isn't supported.
Upload this file again in stereo format.
Still need help?
If the problem persists, contact us and we will be happy to help.
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