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Wix Media: Troubleshooting Video File Upload Errors

1 min

If you are having trouble uploading your video files, make sure you're uploading the file in a supported file format.

If you get a specific error message when uploading your video file, click the error message below to find out how to resolve it:

Unsupported MP4 format. Upload this video file in a different format.

Unsupported sample rate. Upload this video file in a different format.

Video bit rate ({bps}) is too high.

Video length ({videoDuration}) and audio length ({audioDuration}) don't match.

The {codec} video codec used to make this file isn't supported.

Upload this file again in stereo format.

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Wix Media: Troubleshooting File Upload Issues

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