Wix Help

Wix Invoices Request: Creating a Negative Balance Invoice for Refunded/Returned Products or Services

Feature Request|We are collecting votes for this issue
1 min
Currently, it's not possible to create a negative balance invoice when crediting a customer account to correct a payment error or for a product/service that was refunded or returned (e.g. refunded store orders, items returned by your customer).
Note:
While you can't issue an invoice reflecting a refund, you can issue a refund through Wix Payments.
We are always working to update and improve our products, and your feedback is greatly appreciated.
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