Wix Invoices Request: Creating a Negative Balance Invoice for Refunded/Returned Products or Services | Help Center

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Wix Invoices Request: Creating a Negative Balance Invoice for Refunded/Returned Products or Services

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Currently, it's not possible to create a negative balance invoice when crediting a customer account to correct a payment error or for a product/service that was refunded or returned (e.g. refunded store orders, items returned by your customer).

Note:

While you can't issue an invoice reflecting a refund, you can issue a refund through Wix Payments.

We are always working to update and improve our products, and your feedback is greatly appreciated.

Didn’t find what you’re looking for? Try one of these articles.

Wix Invoices: About Wix Invoices

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Wix Invoices: Managing Your Invoices

Didn’t find what you’re looking for? Try one of these articles.

Wix Invoices: About Wix Invoices

Wix Invoices: Creating an Invoice

Wix Invoices: Managing Your Invoices

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Note: All information, including planned features and time estimations, are purely informative and are subject to change or cancellation at any time at Wix’s discretion.