Refunding Customers in Wix Payments

The typical minimum refund amount per currency is as follows:

Canada: 1 CAD
European Union: 1 EUR
Switzerland: 1 CHF
United Kingdom: 1 GBP

United States: 1 USD

Wix Payments reserves the right not to allow refunds of less than $1, or the local currency equivalent.

Once initiated, refunds cannot be canceled or reversed. 

After providing a partial refund to a customer, you can still refund them for the remaining amount at a later point in time.

For Affirm payments, refunds can be issued up to 120 days after the initial payment.

For Afterpay payments, refunds can be issued up to 120 days after the initial payment.

For refunded payments, standard Wix Payments processing fees apply. For example, in the U.S., if you issue a $100 refund to your customer, the original processing fee of $2.90 + $0.30 for that customer's purchase will not be paid back to your Wix Payments account. No additional refund fees will be charged.