Wix Events: Managing Ticket Orders
3 min
In this article
- Managing ticket orders
- FAQs
Manage all ticket orders for your event from the Orders tab. Whether you need to mark an order as paid, remove a cancelled order, or resend tickets, you can do it all in one place.
Managing ticket orders
Whether you're handling last-minute cancellations, confirming offline payments, or helping guests retrieve their tickets, all order-related tasks can be done from one central place.
To manage your orders:
- Go to Events in your site's dashboard.
- Click Manage next to the relevant event.
- Click the Orders tab.
- Manage your orders with the available options:
Mark an order as paid
Remove order
Resend tickets
FAQs
Click a question below to learn more about managing ticket orders.
How can I filter by different ticket statuses?
What does "Pending" or "Declined" mean on an order?
What does "Processing" mean on an order?
When is an order marked as "Not Paid"?
How can I remove just one ticket from an order with multiple tickets?
Where can I view removed orders?
