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In this article
  • Step 1 | Add and connect Salesforce
  • Step 2 | Create an automation
  • Step 3 | Map data from the trigger to Salesforce
  • Step 4 | Activate automation
  • FAQs
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  2. Studio, Partners & Enterprise
  3. Enterprise Solution
  4. Managing sites, teams and integrations
  5. Enterprise Solution: Adding and Setting Up Salesforce Integration

Enterprise Solution: Adding and Setting Up Salesforce Integration

In this article
  • Step 1 | Add and connect Salesforce
  • Step 2 | Create an automation
  • Step 3 | Map data from the trigger to Salesforce
  • Step 4 | Activate automation
  • FAQs
Connect your Wix Studio for enterprise account to your Salesforce account so you always have the most up-to-date information. Using our automations, you can send data like store orders and form submissions to Salesforce, as soon as they're captured in Wix.
Note:
Wix integrates with Salesforce using API version 61.0. For the most up-to-date information on Salesforce's API capabilities, please consult their documentation.
Creating an automation that updates Salesforce

Step 1 | Add and connect Salesforce

Contact your enterprise success manager to connect Salesforce to your Wix Studio for enterprise account. When connecting your Salesforce account, you are providing permissions for Wix to access your spreadsheet data. You can remove permissions at any time from your Salesforce account.
Already connected to Salesforce?

To connect your Wix Studio enterprise solution site to Salesforce:

  1. Go to Manage Apps in the relevant site's dashboard.
  2. Click Salesforce. 
  3. Click Connect. 
A screenshot showing how to connect your Salesforce integration to your Wix Studio enterprise site.
  1. Log in to your Salesforce account. 
A screenshot showing how to log in to your Salesforce account to complete the integration.

Step 2 | Create an automation

Once you have connected your Salesforce account, you can now create an automation with Salesforce as the action. 

To create an automation:

  1. Go to Automations in your site's dashboard.
  2. Click + Create Automation. 
  3. Click + Start from Scratch.
  4. Give your automation a title and choose the relevant app under Trigger:
    • Wix Forms
    • Wix Stores
    • Wix Bookings
    • Wix Events
  5. Set up the trigger based on the app you selected.
Setting a Wix Stores trigger for a Salesforce automation

Step 3 | Map data from the trigger to Salesforce

Next, you need to match the data from your chosen trigger to the relevant Salesforce entity and fields. This ensures the data from Wix gets to the right place on Salesforce.
For example, if your trigger is a new store order, you will need to match the customer's data to the relevant entity fields in Salesforce.

To map data from the trigger to Salesforce:

  1. Scroll down to Action and select Update Salesforce.
  2. Select the relevant entity from the Select which entity to update in Salesforce drop-down. 
  3. Click Map Fields. 
  4. Choose the relevant pieces of Wix data under Data from trigger, so the right Salesforce fields get updated.
  5. Click Save.
Mapping fields related to a Wix Stores order, and matching them with relevant salesforce fields

Step 4 | Activate automation

Click Activate to make your automation live. Now, every time the automation is triggered (e.g. whenever a new store order is placed), the data you mapped from Wix will be updated in the relevant Salesforce fields. 
For example, if you created an automation with a form submission trigger, every time a site visitor fills in that form, their submission details are sent to the relevant Salesforce entity and fields. 
Activating the Salesforce automation

FAQs

Click a question below to learn more about the Wix Studio for enterprise Salesforce integration. 

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