header-logo
Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.
Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.
Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.
Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.
Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.
Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.
Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.
Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.
Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.
placeholder-preview-image
Wix LearnImprove your skills with our courses and tutorials.
Wix BlogGet tips for web design, marketing and more.
SEO Learning HubLearn to increase organic site traffic from search engines.
Website developmentBuild a custom site using our full-stack platform.
Hire a ProfessionalGet matched with a specialist to help you reach your goals.
placeholder-preview-image

Wix Editor: Site Displays as a Thin Vertical Strip on Mobile Devices

You may notice that your site appears as a thin vertical strip on mobile devices, as shown in the example image below. 
A Wix site on a mobile device. The site is a thin vertical strip which doesn't fill the full screen.
Sites with this issue are likely improperly connected to a domain. Incorrect domain connection specifically by masking, redirecting, or framing a free Wix URL is not supported.
In addition, masking, redirecting/forwarding, or framing a free Wix URL is not advisable for Search Engine Optimization (SEO). Search engine crawlers won't associate your site's content with your domain when framing or masking the site.
To guarantee the integrity of your site's design, layout, and SEO, you must properly connect your domain to Wix. Learn more about connecting your domain to your Wix site
Note:
  • It may take up to 48 hours for the domain record changes to take effect. Learn more about domain propagation
  • If 48 hours have passed since you connected your domain to your Wix site and you're still unable to access your site via your domain, use our Domain Troubleshooter to find out if there is a connection problem.

Helpmate

Hello

Need a bit more guidance?
Unlock personalized helpLog in to get the most out of Helpmate.