Wix Bookings: Increasing Bookings with the Service Upsell Guru App | Help Center

Wix Bookings: Increasing Bookings with the Service Upsell Guru App

5 min read

In this article

Step 1 | Add the Service Upsell Guru app to your site's dashboard
Step 2 | Create offers with the Service Upsell Guru app
Step 3 | Activate the Service Upsell Guru app in your editor
FAQs

The Service Upsell Guru app helps you sell more services to your clients. When a client books a service from your booking form, they see additional services they can add to their cart. The app offers services that are available right away or within 2 hours of your selected service. This makes booking easy and helps boost your revenue.

Important information about the Service Upsell Guru app:

Make sure you're aware of the following requirement before using the Service Upsell Guru app:

The Service Upsell Guru app is currently only available in English.
For assistance with the Service Upsell Guru app, contact their support directly at: support@productiveapps.com
You need to have Wix Bookings installed on your site to use the Service Upsell Guru app.
Your site must have a Premium plan and a connected domain to use the Service Upsell Guru app.
The Service Upsell Guru app currently works with appointments and classes, but not courses.
Make sure you have added a cart to your site from your booking settings.

Step 1 | Add the Service Upsell Guru app to your site's dashboard

Go to the Wix App Market to add the Service Upsell Guru app to your site. Once you agree to add it, your editor loads and navigates to the Booking Form page.

To add the Service Upsell Guru app:

Go to the Service Upsell Guru app in the Wix App Market.
Click Add to Site.
Select the relevant site if you have more than one.
Select the terms and conditions checkbox and click Agree & Add.

A screenshot showing the terms you need to agree to in order to install the service upsell guru app on your site.

Step 2 | Create offers with the Service Upsell Guru app

Offer additional services for clients to book within the same visit. Include various combinations of services that clients can book back-to-back.

Notes:

Services that can only be paid with pricing plans and services that require manual approval cannot be included in your offers.
If the trigger service is set to be paid online, the upsell service will also be paid online. The same rule applies for paid-in-person services.

To create an offer:

Go to Manage Apps in your site's dashboard.
Click Service Upsell Guru.
Click Get Started.
Click + Create Offer.
Enter the Offer name and click Continue.
Note: This name doesn't appear on your site and is for internal use only
Select the checkboxes next to all the services you want to use to trigger the upsell offer.
Click Next.
Select the checkboxes next to all the services you want to offer after the trigger services you selected in step 6.
Click Save.

A screenshot showing an example of an offer with trigger and upsell services.

Step 3 | Activate the Service Upsell Guru app in your editor

Once you have added the Service Upsell Guru app in your dashboard and created your offer, you need to go to your editor to activate it.

To activate the Service Upsell Guru app in your editor:

Wix Editor

Studio Editor

Go to your editor.
Go to your Booking Form page:
1. Click Pages & Menu on the left side of the editor.
2. Click Bookings Pages.
3. Click the Booking Form page.
Click the Booking Form element on your page and select Added to Cart Modal next to Booking Form.
Click the Service Upsell Guru widget on the booking form.

A screenshot showing the Service Upsell Guru widget on the Booking form page in the Wix Editor

Click the Plugins icon to confirm the Service Upsell Guru app is installed.
Click Publish at the top right when you're ready for the changes to go live.