header-logo
Learn how to use Wix to build your site and business.
Design and manage your site using intuitive Wix features.
Manage subscriptions, plans and invoices.
Run your business and connect with members.
Learn to purchase, connect or transfer a domain to your site.
Get tools to grow your business and web presence.
Boost your visibility with SEO and marketing tools.
Get advanced features to help you work more efficiently.
Find solutions, learn about known issues or contact us.
placeholder-preview-image
Improve your skills with our courses and tutorials.
Get tips for web design, marketing and more.
Learn to increase organic site traffic from search engines.
Build a custom site using our full-stack platform.
Get matched with a specialist to help you reach your goals.
placeholder-preview-image
In this article
  • Designating access to an account
  • Transfer of account ownership upon death

Wix Account Content Access Policy for Israel

2 min
In this article
  • Designating access to an account
  • Transfer of account ownership upon death
At Wix, we understand the importance of your digital legacy and are committed to ensuring your content is handled with care and in accordance with applicable laws. This policy outlines our procedures regarding access to user content and account ownership transfer, particularly in the event of a user's death.

Designating access to an account

To designate a person to receive the ownership of your Wix account, please contact our Customer Care team. In your inquiry, please outline the name, last name, and email of the person you wish to designate as the beneficiary of the account.
Our team will guide you through the necessary steps to securely nominate a beneficiary for your Wix account.
Conversely, you can choose to deny any access to your account, and instruct Wix not to transfer ownership of your account to anyone else. 
Tip:
Alternatively, for an individual website, you can grant immediate access using our Roles & Permissions feature.

Transfer of account ownership upon death

In the unfortunate event of a user's passing, Wix will facilitate the transfer of account ownership to a nominated beneficiary, provided the following conditions are met:
  • Death certificate provision: The nominated beneficiary must provide a valid death certificate for the deceased account holder.
  • Verification ID: The requester must provide a valid ID (driver license, passport) matching the name of the nominated beneficiary in our records.
  • Account transfer: Upon successful verification of the death certificate, Wix will grant ownership of the account to the email address you've nominated.
Important:
Wix will not be held liable for any claims arising from or related to the transfer of account ownership, provided that Wix has followed the procedures outlined in this policy and has transferred ownership to the nominated email address.
We advise all users to keep their nominated beneficiary information updated and to ensure their beneficiary is aware of this policy and the steps required to access the account.
For any further questions or assistance regarding this policy, please contact our Customer Care team.

Helpmate

Hello

Need a bit more guidance?
Summary of this article
Unlock personalized helpLog in to get the most out of Helpmate.