Wix Video: Troubleshooting Live Streaming Issues | Help Center

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Wix Video: Troubleshooting Live Streaming Issues

4 min

If you are experiencing issues with your live stream, check out this troubleshooting checklist to help resolve the issue.

We recommend that you try the following solutions:

Check that you have the correct channel connected to your stream

Ensure that the Server URL and Stream Key are entered correctly to the OBS encoder

Ensure that your OBS settings are set to the recommended settings

Check that your encoder is shown as software and not as hardware

Check your internet speed

Lower the bitrate and resolution

Ensure the output is set correctly

Check your stream key

Streaming to multiple sources:

If you are experiencing issues with streaming to multiple sources, you will need to contact OBS as multiple source streaming is not supported by Wix.

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