Product Roadmap

Request: Changing Your Profile Name in the Wix Customer Care

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Your profile name in Wix Customer Care is the Wix account name you used when you submitted your first support request. You can easily change your account name, however this does not change your support profile name.
We appreciate your request for such a feature. We are always working to update and improve our products, and have forwarded your feedback to the relevant department. 
If this is a feature you would like to see in the future, please click Vote for this feature and we'll make sure to keep you updated. 
Note: All information, including planned features and time estimations, are purely informative and are subject to change or cancellation at any time at Wix’s discretion. They do not represent a promise, commitment or guarantee of future availability or implementation, and should not be relied upon in making purchasing decisions.