header-logo
Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.
Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.
Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.
Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.
Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.
Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.
Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.
Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.
Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.
placeholder-preview-image
Wix LearnImprove your skills with our courses and tutorials.
Wix BlogGet tips for web design, marketing and more.
SEO Learning HubLearn to increase organic site traffic from search engines.
Website developmentBuild a custom site using our full-stack platform.
Hire a ProfessionalGet matched with a specialist to help you reach your goals.
placeholder-preview-image
In this article
  • Managing Google Reviews
  • Reporting Inappropriate Google Reviews
  1. Home
  2. Promoting your site
  3. SEO (get found on Google)
  4. Google Business Profile
  5. Managing Reviews in Google Business Profile

Managing Reviews in Google Business Profile

In this article
  • Managing Google Reviews
  • Reporting Inappropriate Google Reviews
When your business is verified on Google, you can respond to your customer reviews. Your responses will be visible directly below the review, labelled "Response from the owner." You can see and edit reviews in Wix and on Google Maps, and potential customers can also see your responses.

Managing Google Reviews

You can reply to Google reviews, edit your reviews if you make a mistake or wish to add more information, or delete your reply if you need to start over.
A screenshot of a Google review.

To manage your reviews:

  1. Go to Google Business Profile in your site's dashboard.
  2. Click Manage Reviews on the relevant business location.
  3. Choose an action below:

Reporting Inappropriate Google Reviews

Google filters and removes spam reviews to make sure reviews are appropriate and authentic. This is to make sure that reviews accurately represent the business in question.

Did this help?

|
Hire a ProfessionalGet matched with a Wix Partner who can help you reach your site goals.
Start Now

Helpmate

Hello

Need a bit more guidance?
Unlock personalized helpLog in to get the most out of Helpmate.