Managing Project Requests You Submitted to the Wix Marketplace

Submit project requests to get price quotes from Wix Professionals in the Wix Marketplace. You can then view your matches, update the status of a project, post a review of your experience and more. 
In this article, learn more about:

Viewing your matched Wix Professionals

Once you submit a request for a project, we'll match you with Wix Professionals that fit the description of what you're looking for. You can view your matches, look at their profiles, request more matches with other Wix Professionals and mark them as hired.
Note:
The Wix Professional you get matched with has to respond to your lead before you can mark the project as hired.

To view your matches:

  1. Sign in to your Wix account.
  2. Click your profile at the top right.
  3. Click Hire a Professional.
  4. Click the See Details icon to the right of the relevant project.
  5. Select a Professional under Your Professional Matches to view their details. 
  6. (Optional) Click the More Actions icon on the right and select:
    • View Profile: View the Professional's profile in the Wix Marketplace. 
    • Mark as Hired: Mark the Professional as hired and change the project status to In Progress.

      Show more on Partner Matches to view profile or mark the partner as hired
Tip:
Click Get More Matches to request more matches with Wix Professionals.

Updating a project's status

The status of your project request is marked pending until one of the Wix Professionals you've matched with reaches out to you. Once a Professional reaches out to you, you can then update the status of the project. 
Notes:
  • You can mark a project as In Progress once a Wix Professional responds to your lead. All projects are marked Pending until a Professional responds to your request. 
  • You can only cancel project requests that are in Pending status. If a project is In Progress, the Professional must first cancel from their end to change the status to Pending
  • A project must be In Progress to change it to Complete.

To update your project's status:

  1. Sign in to your Wix account.
  2. Click your profile at the top right.
  3. Click Hire a Professional.
  4. Select the relevant project.
  5. Click the Status drop-down at the top. 
  6. Select the status you want to change the project to:
    • In Progress: A Professional is working on your project.
    • Canceled: Select the reason you'd like to cancel your project request and click Cancel Project.
    • Complete: Mark the project as completed and fill out the additional information:
      1. Website URL: Enter the website URL (web address) in the Add the URL field. 
      2. Select the project type from the What type of project was it? drop-down.
      3. Select the type of service from the What type of service was it? drop-down.
      4. Enter any extra info you'd like us to know about in the Add any extra info field. 
Changing project status from the status drop-down.

Posting a review about your experience

Post a review about your experience working with a Wix Professional on your project. You can rate them on how well they communicated with you, the end result of your project, if you'd recommend them to others and also leave written feedback.
Note:
You can post a review only after you've hired a Wix Professional from the Wix Marketplace.

To post a review:

  1. Sign in to your Wix account.
  2. Click your profile at the top right.
  3. Click Hire a Professional.
  4. Click Review your experience next to the relevant project.
  5. Click the Stars next to Communication, Satisfaction, and Recommended to rate your experience working with the Professional (with 5 stars rated as the best experience and 1 star as the worst). Rate your professional and leave your feedback on the project.
  6. Enter your review in the Leave a Review field.
    Note: Your review will be shared publicly on the Professional's profile in the Wix marketplace, along with your name.  
  7. Click Submit

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