# Changes to Your Wix Payments Payout Policy

Source: https://support.wix.com/en/article/changes-to-your-wix-payments-payout-policy (updated 2025-07-02)
Related: Wix developer documentation, https://dev.wix.com/docs/llms.txt; Help Center index, https://support.wix.com/en/llms.txt

On occasion, we may update the payout policy of your Wix Payments account. This policy protects you and Wix Payments from financial risk and covers any potential [chargebacks](https://support.wix.com/en/article/chargebacks-in-wix-payments) or refunds. After a period of time, your account may be reviewed to see if your policy is still applicable.

### Your payout policy can affect your payouts in 2 ways:

* **Payment processing time**: This is the amount of time between funds arriving from your customers and the time they are scheduled for payout. [Learn more](https://support.wix.com/en/article/processing-payments-in-wix-payments).
* **Rolling reserve:** A portion of your payouts held for a time before later release. [Learn more](https://support.wix.com/en/article/about-reserve-funds-in-your-wix-payments-account).

Every Wix Payments user has a payout policy. Based on the behavior of your Wix Payments account, your policy may change over time. For example, a Wix Payments account with a low level of chargebacks will see a smaller percentage kept in reserve, and vice versa. If there are little or no chargebacks / refunds in your account, there may be no need to hold any funds in rolling reserve.

> **Notes:**
>
> * For any changes to your payout policy, you are notified by email, as well as a notification in your payouts dashboard.
> * You can see an overview of your payouts in your [Wix Payments Dashboard](https://support.wix.com/en/article/accessing-your-wix-payments-dashboard).