Changes to Your Wix Payments Payout Policy
1 min
On occasion, we may update the payout policy of your Wix Payments account. This policy protects you and Wix Payments from financial risk and covers any potential chargebacks or refunds. After a period of time, your account may be reviewed to see if your policy is still applicable.
Your payout policy can affect your payouts in 2 ways:
- Payment processing time: This is the amount of time between funds arriving from your customers and the time they are scheduled for payout. Learn more.
- Rolling reserve: A portion of your payouts held for a time before later release. Learn more.
Every Wix Payments user has a payout policy. Based on the behavior of your Wix Payments account, your policy may change over time. For example, a Wix Payments account with a low level of chargebacks will see a smaller percentage kept in reserve, and vice versa. If there are little or no chargebacks / refunds in your account, there may be no need to hold any funds in rolling reserve.
Notes:
- For any changes to your payout policy, you are notified by email, as well as a notification in your payouts dashboard.
- You can see an overview of your payouts in your Wix Payments Dashboard.
