# Business Phone Number Request: Transferring Calls to An Agent

Source: https://support.wix.com/en/article/business-phone-number-request-transferring-calls-to-an-agent (updated 2026-02-12)
Status: feature request, collecting votes
Related: Wix developer documentation, https://dev.wix.com/docs/llms.txt; Help Center index, https://support.wix.com/en/llms.txt

Currently, it is not possible to transfer business calls to an agent once a call has been answered.

> **Note:** While you can't transfer calls once they have been answered, incoming business calls can be routed to your forwarding numbers. [Learn More](https://support.wix.com/en/article/business-phone-number-assigning-incoming-calls-to-your-agents)

We are always working to update and improve our products, and your feedback is greatly appreciated.